Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Investigating the Process of Revealing Individual Creativity through Exploration and Exploitation: Emphasis on Psychological Empowerment

탐색적 활동과 활용적 활동을 통한 개인 창의성 발현과정에 대한 연구: 심리적 임파워먼트를 중심으로

  • Choi, Do Young (Department of Business Administration, Daejeon University) ;
  • Lee, Kun Chang (Department of Business Administration, SungKyunKwan University)
  • Received : 2021.08.25
  • Accepted : 2021.11.20
  • Published : 2021.11.28
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Abstract

The objective of this research is to suggest the creativity revelation model and to verify the relationships among knowledge capabilities and creativity processes including exploration and exploitation. Also, we investigate whether there are differences in creativity revelation processes from the perspective of psychological empowerment. To achieve the purpose of the research, a survey was conducted targeting employees of software development companies that require creativity in work performance. Empirical results show that knowledge capabilities have positive effect on creativity revelation processes. The notable point of the results is the role of psychological empowerment such that individuals with high psychological empowerment have more exploration-centric revelation, and those with low psychological empowerment have more exploitation-centric on the other hand. These results are interpreted that the behavioral patterns of organizational members may vary depending on the level of psychological empowerment in the creativity revelation, and therefore could suggest several managerial implications regarding creativity management and organizational development in an environment where convergence becomes more important.

본 연구의 목적은 창의성 발현과정에 대한 모형을 제시하고, 지식역량과 창의성 발현과정인 활용적 활동과 탐색적 활동과의 관계를 실증하는 것이다. 또한, 본 연구에서는 심리적 임파워먼트의 측면에서 창의성 발현과정에 차이가 있는지 조사하였다. 연구수행을 위해 업무에 창의성이 요구되는 소프트웨어 개발 기업의 직원을 대상으로 설문조사를 수행하였다. 분석 결과 지식역량은 이론적 가설과 동일하게 창의성 발현과정에 긍정적인 영향을 미치는 것으로 나타났다. 주목할 점은 심리적 임파워먼트의 역할인데, 심리적 임파워먼트가 높을 경우 탐색적 활동 중심으로, 심리적 임파워먼트가 낮을 경우 활용적 활동 중심으로 창의성 발현과정을 갖는 것으로 나타났다. 이러한 결과는 창의성 발현과정에서 심리적 임파워먼트의 수준에 따라 구성원의 행동패턴이 달라질 수 있다는 것을 나타내며, 융합능력이 점점 중요해지는 기업환경에서 창의성 관리나 조직개발과 관련한 다양한 시사점을 제공해 줄 수 있다.

Keywords

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