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모바일 애플리케이션을 통한 편의점 도시락 구매 과정에 영향을 미치는 시각 요소에 관한 연구

A Study on Visual Factors Affecting Purchase of Convenient Store's Packed-meal on Mobile Application

  • 이다현 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공) ;
  • 김승인 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공)
  • Lee, Da-Hyun (Design Management, HongIk University, International Design School for Advanced Studies) ;
  • Kim, Seung-In (Digital Media Design, HongIk University, International Design School for Advanced Studies)
  • 투고 : 2020.05.26
  • 심사 : 2020.11.20
  • 발행 : 2020.11.28

초록

본 연구는 모바일 애플리케이션을 통한 편의점 도시락 구매 과정에 영향을 미치는 시각 요소에 관한 연구이다. 연구 주제는 모바일 애플리케이션이라는 신생 환경을 반영한 편의점 도시락 구매에 관한 연구가 미흡한 점에 착안해 선정하였다. 연구 방법으로는 문헌 조사와 설문 조사를 활용하였으며, 선행 연구를 토대로 서체, 제품 이미지, 주조 색, 브랜드 로고의 4가지 시각 요소를 변수로 설정했다. 설문 조사 결과, 소비자들은 4가지 시각 요소들 중 제품 이미지를 먼저 식별하는 것으로 드러났으며, 구매 의사 역시 시각 요소에 좌우된다는 사실이 확인되었다. 따라서 제품 이미지는 소비자에게 도시락의 맛에 대한 기대감과 신뢰성을 동시에 충족시킬 수 있어야 하며, 애플리케이션은 소비자의 시선이 온전히 제품 이미지에 집중될 수 있게 디자인 되어야 한다는 결론에 도달하였다. 추후 연구의 보완 방향성으로는 비시각적 요소를 변수로 추가하거나 설문 대상을 늘리는 방향으로 검토해볼 수 있다.

The purpose of research is identifying visual factors affecting purchase of convenient store packed-meals through mobile applications. Previous studies have not covered mobile applications on purchase of convenient store packed-meals and this inspired the research topic. Document analysis and online survey are mainly implemented and 4 visual factors; typography, product image, main color, brand logo have been set as a research variables. It is revealed that consumers recognize product image prior to the rest and their purchase intentions are most significantly affected by product image. In conclusion, the product image should encourage consumers to have expectation on packed-meal and need to deliver credibility at the same time. Hence, the application should be designed to solely spotlight product image to lead consumer's concentration on it. The research can be further expanded by including non-visual factors as its variables or increasing scale of survey samples.

키워드

참고문헌

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