Korean journal of aerospace and environmental medicine (항공우주의학회지)

Aerospace Medical Association of Korea (한국항공우주의학협회)
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A Case Study of a Role-Play Course for Undergraduate Airline Service Students

  • Ra, Mijin (Department of Airline Service Management, Jeju International University)
  • Received : 2020.11.23
  • Accepted : 2020.12.07
  • Published : 2020.12.31
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Abstract

This study utilizes the image contents, one of the social interaction activities, in role-play. The one-semester class results were used for analysis to prepare teaching-learning plans for the department of aviation services. This study helped students in the Department of Aviation Services understand the airline cabin organization and examined whether it would help them understand the airline cabin organization and examine whether it would help them communicate with customers. In role-play classes, learners or groups of learners use role-playing dialogues to create role-plays and create communication situations similar to the real world.

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References

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