A Study on the Factors Influencing Crowdfunding by Shared Value and Communication

가치공유와 커뮤니케이션이 크라우드펀딩 참여의도에 미치는 영향에 관한 연구

  • Yu, Yun-hyeong (Dept. of Arts & Cultural Management, Chung-Ang University) ;
  • Choi, Myung-gil (Dept. of Business Administration, Chung-Ang University)
  • 유윤형 (중앙대학교 일반대학원 문화예술경영학과) ;
  • 최명길 (중앙대학교 경영경제대학 경영학과)
  • Received : 2020.07.07
  • Accepted : 2020.10.21
  • Published : 2020.10.31

Abstract

Based on the social exchange theory and innovation diffusion theory, this study is to identify the correlation between factors influencing investor's funding intention in crowdfunding and to analyze moderating effect of trust in the relationship of shared value, communication and individual innovation. The purpose of this study is to consider the funding trends of crowdfunding investors from a personal point of view through the results of the study and to help fundraiser of crowdfunding establish specifically strategies for financing. In order to conduct empirical analysis, an online survey was conducted on people who had participated in crowdfunding, and a total of 228 questionnaires were collected and a total of 186 responses were finally analyzed, excluding outliers. For data analysis, structural equation model analysis was conducted using SPSS 26.0 and Smart PLS 3.0. The results of this study showed that shared value in the relationship between fundraiser and investors has a significant effect on the perceived risk. High level of communication between fundraiser and investors showed positive effects on the level of commitment of the crowdfunding project and the innovation of the individual investor. And commitment had a positive effect on the funding intention. According to the results of this research, trust has moderating effect only in relationship between shared value and perceived risk. It is significant that investors share the value of fundraiser together is a motivation factor to fund in crowdfunding and an opportunity to recognize the risk. Through this study, it is expected to utilize them in establishing strategies for start-ups and marketing plans to raise funds through crowdfunding and to empirically identify factors influencing the funding intention through individual levels of crowdfunding investors.

본 연구는 사회교환이론과 혁신확산이론을 바탕으로 크라우드펀딩 투자자의 투자 의도에 영향을 미치는 요인들 간의 상관관계를 확인하고, 가치공유가 위험 인지, 커뮤니케이션과 개인 혁신성과의 관계에서 신뢰의 조절 효과 분석을 포함하여 알아보고자 하였다. 본 연구의 최종적인 목적은 연구 결과를 통해 개인적 차원으로 크라우드펀딩 투자자들의 투자 동향을 파악하고, 크라우드펀딩의 프로젝트 게시자들이 목표로 하는 자금조달을 달성하기 전략을 구체적으로 수립하는데 도움을 주고자 함이다. 실증 분석을 진행하기 위해서 크라우드펀딩에 참여했던 경험이 있는 20대 이상을 대상으로 온라인 설문 조사를 실시하여 총 228부의 설문지를 회수하여 불성실한 답변 42부를 제외한 총 186부의 응답으로 최종 분석을 하였다. 자료 분석은 SPSS 26.0과 Smart PLS 3.0을 통해 구조방정식 모형으로 경로 분석을 실시하였다. 연구 결과로 프로젝트 게시자와 투자자 사이의 가치 공유는 투자자가 인지하는 위험에 유의한 영향을 미치는 것으로 나타났다. 그리고 커뮤니케이션은 프로젝트의 몰입 수준과 투자자 개인의 혁신성에 긍정적인 영향을 보여주었으며, 투자 의도에 있어서 몰입 또한 유의한 결과를 확인할 수 있었다. 조절 효과 분석 결과 신뢰는 가치 공유와 위험 인지 사이의 관계에서만 유의한 결과를 보여주었다. 이는 투자자들이 프로젝트 게시자와 가치를 공유한다는 것은 크라우드펀딩에 참여하고자 하는 동기 유발의 요소이며, 위험을 인지하게 되는 계기라고 볼 수 있다는 점에서 의의가 있다. 본 연구를 통해 크라우드펀딩 투자자의 투자의도와 개인적 차원의 요인들을 실증적으로 파악하여, 크라우드펀딩 영역의 이해관계자들이 투자자를 유치하는 전략 수립이나 마케팅 방안 등에 실무적으로 유용하게 활용할 수 있을 것이다.

Keywords

References

  1. Ahlers, G. K., Cumming, D., Gunther, C., & Schweizer, D.(2015). Signaling in equity crowdfunding. Entrepreneurship theory and practice, 39(4), 955-980. https://doi.org/10.1111/etap.12157
  2. Allen, N. J., & Meyer, J. P.(1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  3. Anderson, E., Lodish, L. M., & Weitz, B. A.(1987). Resource allocation behavior in conventional channels. Journal of Marketing Research, 24(1), 85-97. https://doi.org/10.1177/002224378702400108
  4. Baron, R. M., & Kenny, D. A.(1986). The moderator-ediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of personality and social psychology, 51(6), 1173. https://doi.org/10.1037/0022-3514.51.6.1173
  5. Bauer, R. A.(1960). Consumer behavior as risk taking. Chicago, IL, 384-398.
  6. Blau, P.(2017). Exchange and power in social life. Routledge.
  7. Chang, T. S., & Hsiao, W. H.(2013). Factors influencing intentions to use social recommender systems: A social exchange perspective. Cyberpsychology, Behavior, and Social Networking, 16(5), 357-363. https://doi.org/10.1089/cyber.2012.0278
  8. Chiles, T. H., & McMackin, J. F.(1996). Integrating variable risk preferences, trust, and transaction cost economics. Academy of Management Review, 21(1), 73-99. https://doi.org/10.5465/amr.1996.9602161566
  9. Chin, W. W.(1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295-336.
  10. Chin, W. W., & Newsted, P. R.(1999). Structural equation modeling analysis with small samples using partial least squares. Statistical strategies for small sample research, 307-341.
  11. Chin, W. W., Marcolin, B. L., & Newsted, P. R.(2003). A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study. Information Systems Research, 14(2), 189-217. https://doi.org/10.1287/isre.14.2.189.16018
  12. Cho, I. J., & Yang, S. B.(2015). The Effect of the Characteristics of Crowdfunding Project Introduction on Sponsors' Acceptance of Information. The Korea Society of Management Information Systems, Fall Conference, 715-721
  13. Choi, J. Y.(2015). Relationship Analysis among Entrepreneurship, Innovation Capability, External Cooperation, and Technological Innovation Performance for Venture Companies. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 10(5), 219-231. https://doi.org/10.16972/apjbve.10.5.201510.219
  14. Chun, C. M.(2013). Directions and Tasks for the Establishment of Securities-based Crowdfunding System. Korea Capital Market Institute.
  15. Cox, D. F.(1967). Risk Taking and Information Handling in Consumer Behavior. Harvard University Press, Boston, MA.
  16. Cropanzano, R., & Mitchell, M. S.(2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31(6), 874-900. https://doi.org/10.1177/0149206305279602
  17. Cummings, T. G.(1984). Transorganizational development. Research in Organizational Behavior, 6, 367-422.
  18. Downs Jr, G. W., & Mohr, L. B.(1976). Conceptual issues in the study of innovation. Administrative Science Quarterly, 700-714.
  19. Featherman, M. S., & Pavlou, P. A.(2003). Predicting e-services adoption: a perceived risk facets perspective. International Journal of Human-Computer Studies, 59(4), 451-474. https://doi.org/10.1016/S1071-5819(03)00111-3
  20. Financial Services Commission(2016). An easy crowdfunding systems 2nd edition.
  21. Fisk, R. P., Patrício, L., Ordanini, A., Miceli, L., Pizzetti, M., & Parasuraman, A.(2011). Crowd‐funding: transforming customers into investors through innovative service platforms. Journal of Service Management.
  22. Fornell, C., & Larcker, D. F.(1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
  23. Gassenheimer, J. B., & Ramsey, R.(1994). The impact of dependence on dealer satisfaction: A comparison of reseller-supplier relationships. Journal of Retailing, 70(3), 253-266. https://doi.org/10.1016/0022-4359(94)90035-3
  24. Gefen, D., & Straub, D.(2005). A practical guide to factorial validity using PLS-Graph: Tutorial and annotated example. Communications of The Association for Information Systems, 16(1), 5.
  25. Gefen, D., Karahanna, E., & Straub, D. W.(2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27(1), 51-90. https://doi.org/10.2307/30036519
  26. Goldsby, M. G., Kuratko, D. F., Bishop, J. W., Kreiser, P. M., & Hornsby, J. S.(2018). Social proactiveness and innovation: The impact of stakeholder salience on corporate entrepreneurship. Journal of Small Business Strategy, 28(2), 1-15.
  27. Goodman, L. E., & Dion, P. A.(2001). The determinants of commitment in the distributor-manufacturer relationship. Industrial Marketing Management, 30(3), 287-300. https://doi.org/10.1016/S0019-8501(99)00092-9
  28. Gouldner, A. W.(1960). The norm of reciprocity: A preliminary statement. American Sociological Review, 161-178.
  29. Granovetter, M.(1983). The strength of weak ties: A network theory revisited. Sociological Theory, 201-233.
  30. Griffin, E. M.(2006). A first look at communication theory. McGraw-hill.
  31. Gundlach, G. T., Achrol, R. S., & Mentzer, J. T.(1995). The structure of commitment in exchange. Journal of Marketing, 59(1), 78-92. https://doi.org/10.1177/002224299505900107
  32. Heffernan, T., O'Neill, G., Droulers, M., & Travaglione, T. (2008). Relationship marketing: The impact of emotional intelligence and trust on bank performance. International Journal of Bank Marketing, 26(3), 183. https://doi.org/10.1108/02652320810864652
  33. Homans, G. C.(1958). Social behavior as exchange. American Journal of Sociology, 63(6), 597-606. https://doi.org/10.1086/222355
  34. Hong, I. B., & Cha, H. S.(2013). The mediating role of consumer trust in an online merchant in predicting purchase intention. International Journal of Information Management, 33(6), 927-939. https://doi.org/10.1016/j.ijinfomgt.2013.08.007
  35. Hwang Y. H., Kim, M., & Lee, H.(2018). Understanding of College Students' International Volunteer Tourism in the Perspective of The Diffusion of Innovation Theory. International Journal of Tourism Management and Sciences, 33(1), 101-124. https://doi.org/10.21719/IJTMS.33.1.6
  36. Jancic, Z., & Zabkar, V.(2002). Impersonal vs. personal exchanges in marketing relationships. Journal of Marketing Management, 18(7-8), 657-671. https://doi.org/10.1362/0267257022780705
  37. Kang, Y. K.(2017). A Study on the Application of Investment Crowd Funding and Legal Regulation. Anam Law Review, 52, 257-286.
  38. Kwak, H., & Lee, H. G.(2014). Research Trends of Crowd-funding. National Information Society Agency, 21(4), 3-19.
  39. Kim, H. K., Park, K. W., Lee, B. T., & Choi, E. H.(2013). A Study on Determinants of Loan Repayment in Peer-to-Peer Lending. Asian Review of Financial Research, 26(3), 381-415.
  40. Kim, H. R., & Park, M. S.(2013). NPO's charitable fundraiser: Focused on spatial distance and donation message's construal level. Korea Advertising Society, 24(4), 105-12. https://doi.org/10.14377/KJA.2013.10.15.105
  41. Kim, H., & Chang, B. H.(2020). A Study on the Effects of Crowdfunding Values on the Intention to Visit Local Festivals: Focusing on Mediating Effects of Perceived Risk and e-WOM. Sustainability, 12(8), 3264. https://doi.org/10.3390/su12083264
  42. Kim, J. O., & Han, S. H.(2019). The effect of values of nature-based outdoor recreation on environmental policy support through particulate matter risk perception and ascription of responsibility: An application of VBN(Value-Belief-Norm). Korea Tourism Research Association, 33(3), 5-20.
  43. Kim, K., & Prabhakar, B.(2000). Initial trust, perceived risk, and the adoption of internet banking. ICIS 2000 Proceedings, 55.
  44. Kim, Y. D.(2012). A Study on the Establishment of a Rule System for Crowdfunding and Tasks. Korea Institute of Finance.
  45. Kwak, K. H.(2013). Financial Consumer Protection and Activation of Crowdfunding: The Study on Aspects of the Social Economy. Journal of Financial Services Consumers, 3(2), 27-50.
  46. Lee, H. Y.(2008). Research methodology of Professor Hoon-Young Lee. Seoul; Book Publishing Cheongram.
  47. Lee, J. J.(1998). The Scope and trends of Innovation Studies. Korean Management Review, 27(5), 1115-1139.
  48. Lee, M. K., & Turban, E.(2001). A trust model for consumer internet shopping. International Journal of Electronic Commerce, 6(1), 75-91. https://doi.org/10.1080/10864415.2001.11044227
  49. Lewicki, R. J., Tomlinson, E. C., & Gillespie, N.(2006). Models of interpersonal trust development: Theoretical approaches, empirical evidence, and future directions. Journal of Management, 32(6), 991-1022. https://doi.org/10.1177/0149206306294405
  50. Li, D., Browne, G. J., & Chau, P. Y.(2006). An empirical investigation of web site use using a commitment‐based model. Decision Sciences, 37(3), 427-444. https://doi.org/10.1111/j.1540-5414.2006.00133.x
  51. Lichtenthal, J. D., & Tellefsen, T.(2001). Toward a theory of business buyer-seller similarity. Journal of Personal Selling & Sales Management, 21(1), 1-14.
  52. Liu, Z., Min, Q., Zhai, Q., & Smyth, R.(2016). Self-disclosure in Chinese micro-blogging: A social exchange theory perspective. Information & Management, 53(1), 53-63. https://doi.org/10.1016/j.im.2015.08.006
  53. MacMillan, K., Money, K., Money, A., & Downing, S.(2005). Relationship marketing in the not-for-profit sector: an extension and application of the commitment-trust theory. Journal of Business Research, 58(6), 806-818. https://doi.org/10.1016/j.jbusres.2003.08.008
  54. Mayer, R. C., Davis, J. H., & Schoorman, F. D.(1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709-734. https://doi.org/10.5465/amr.1995.9508080335
  55. Midgley, D. F., & Dowling, G. R.(1978). Innovativeness: The concept and its measurement. Journal of Consumer Research, 4(4), 229-242. https://doi.org/10.1086/208701
  56. Mollick, E.(2014). The dynamics of crowdfunding: An exploratory study. Journal of Business Venturing, 29(1), 1-16. https://doi.org/10.1016/j.jbusvent.2013.06.005
  57. Moorman, C., Deshpande, R., & Zaltman, G.(1993). Factors affecting trust in market research relationships. Journal of Marketing, 57(1), 81-101. https://doi.org/10.1177/002224299305700106
  58. Morgan, R. M., & Hunt, S. D.(1994). The commitment-trust theory of relationship marketing. Journal of Marketing, 58(3), 20-38. https://doi.org/10.1177/002224299405800302
  59. Nabih, M. I., & Poiesz, T. B. C.(1997). Conceptual Issues in the Study of Innovation Adoption Behavior. Advances in Consumer Research, 24(1), 190-196.
  60. Nunnally, J. C., & Bernstein, I. H.(1967). McGraw-Hill series in psychology. Psychometric theory. New York, NY, US: McGraw-Hill.
  61. Organ, D. W., & Konovsky, M.(1989). Cognitive versus affective determinants of organizational citizenship behavior. Journal of Applied Psychology, 74(1), 157. https://doi.org/10.1037/0021-9010.74.1.157
  62. Ostlund, L. E.(1974). Perceived Innovation Attributes as Predictors of Innovativeness. Journal of Consumer Research, 1(2), 23-29. https://doi.org/10.1086/208587
  63. Park, W. W., Kim, M. S., Jeong, S. M., & Huh, K. M.(2007). Causes and Remedies of Common Method Bias. Korean Academy of Management, 15(1), 89-133.
  64. Rice, R. E.(1994). Relating electronic mail use and network structure to R&D work networks and performance. Journal of Management Information Systems, 11(1), 9-29. https://doi.org/10.1080/07421222.1994.11518028
  65. Rogers, C. R.(1962). The interpersonal relationship. Harvard Educational Review, 32(4), 416-429.
  66. Rogers, E. M.(1995). Lessons for guidelines from the diffusion of innovations. The Joint Commission Journal on Quality Improvement, 21(7), 324. https://doi.org/10.1016/S1070-3241(16)30155-9
  67. Rogers, E. M. (2010). Diffusion of innovations. Simon and Schuster.
  68. Ryu, C. H., & Hyun, E. J.(2018). What Determines the Success of Reward-based Crowdfunding in the Art and Cultural Projects?. Korea Association Of Cultural Economics, 21(3), 31-58. https://doi.org/10.36234/kace.2018.21.3.31
  69. Sargeant, A., Ford, J. B., & West, D. C.(2006). Perceptual determinants of nonprofit giving behavior. Journal of Business Research, 59(2), 155-165. https://doi.org/10.1016/j.jbusres.2005.04.006
  70. Schwienbacher, A., & Larralde, B.(2010). Crowdfunding of small entrepreneurial ventures. Handbook of entrepreneurial finance. Oxford University Press, Forthcoming.
  71. Shin, H. T.(2017). Limitation of the Paternal Protection of Crowdfunding Investors and Measures to Invigorate the Funding Platform. Korean Securities Law Association, 18(3), 81-111. https://doi.org/10.17785/kjsl.2017.18.3.81
  72. Shin, J. Y., Chae, H. J., & Ko, E. J.(2018). The power of e-WOM using the hashtag: focusing on SNS advertising of SPA brands. International Journal of Advertising, 37(1), 71-85. https://doi.org/10.1080/02650487.2017.1401519
  73. Siponen, M., & Vance, A.(2010). Neutralization: new insights into the problem of employee information systems security policy violations. MIS Quarterly, 34(3), 487-514. https://doi.org/10.2307/25750688
  74. Stone, R. N., & Winter, F. W.(1987). Risk: Is it still uncertainty times consequences. In Proceedings of the American Marketing Association (Vol. 1, pp. 261-265). Chicago, IL: Winter Educators Conference.
  75. Tenenhaus, M., Vinzi, V. E., Chatelin, Y. M., & Lauro, C.(2005). PLS path modeling. Computational Statistics & Data Analysis, 48(1), 159-205. https://doi.org/10.1016/j.csda.2004.03.005
  76. Veryzer Jr, R. W.(1998). Discontinuous innovation and the new product development process. Journal of Product Innovation Management: An International Publication of the Product Development & Management Association, 15(4), 304-321. https://doi.org/10.1111/1540-5885.1540304
  77. Warshaw, P. R.(1980). A new model for predicting behavioral intentions: An Alternative to Fishbein. Journal of Marketing Research, 17(2), 153-172. https://doi.org/10.1177/002224378001700201
  78. Wilson, D. T.(1995). An integrated model of buyer-seller relationships. Journal of The Academy of Marketing Science, 23(4), 335-345. https://doi.org/10.1177/009207039502300414
  79. Wilson, F., Kickul, J., & Marlino, D.(2007). Gender, entrepreneurial self-efficacy, and entrepreneurial career intentions: Implications for entrepreneurship education. Entrepreneurship Theory and Practice, 31(3), 387-406. https://doi.org/10.1111/j.1540-6520.2007.00179.x
  80. Yang, W. S., & Park, K. H.(2013). A Study of Shared Values as Moderating Effects on the Relationships between Learning Organization and Organizational Effectiveness. Asia-Pacific. Journal of Business Venturing and Entrepreneurship, 8(1), 111-125.
  81. Yang, X., Zhao, K., Tao, X., & Shiu, E.(2019). Developing and validating a theory-based model of crowdfunding investment intention-Perspectives from social exchange theory and customer value perspective. Sustainability, 11(9), 2525. https://doi.org/10.3390/su11092525
  82. Ye, J. S., Lee, J. M., & Kim, G.(2005). The Effects of Optimum Stimulation Level, Social Appropriateness, and Social Network on the Adoption of Innovations. Korean Journal of Marketing, 20(4), 147-180.
  83. Yoo, Y. G., Jang, I. H., & Choe, Y. C.(2014). Current Status and Success Strategies of Crowdfunding for Start-up in Korea. Asia-Pacific Journal of Business Venturing and Entrepreneurship, 9(4), 1-12. https://doi.org/10.16972/APJBVE.9.4.201408.1
  84. Zehir, C., Sahin, A., Kitapci, H., & Ozsahin, M.(2011). The effects of brand communication and service quality in building brand loyalty through brand trust; the empirical research on global brands. Procedia-Social and Behavioral Sciences, 24, 1218-1231. https://doi.org/10.1016/j.sbspro.2011.09.142
  85. Zhao, Q., Chen, C. D., Wang, J. L., & Chen, P. C.(2017). Determinants of backers' funding intention in crowdfunding: Social exchange theory and regulatory focus. Telematics and Informatics, 34(1), 370-384. https://doi.org/10.1016/j.tele.2016.06.006
  86. 신건권(2018). SmartPLS 3.0 구조방정식모델링. 도서출판 청람.