참고문헌
- Ayyagari, R., Grover, V., and Purvis, R., "Technostress : technological antecedents and implications", MIS Quarterly, Vol. 35, No. 4, 2011, pp. 831-858. https://doi.org/10.2307/41409963
- Bang, C. P. and Lee, J. C., "Effects of TRI to Innovation and Performance", Korean Academic Society of Business Administration, Vol. 24, No. 1, 2016, pp. 661-676.
- Brod, C., Technostress : The human cost of the computer revolution, Reading, Mass : Addison-Wesley, 1984.
- Cartwright, S. and Cooper, C. L., Managing workplace stress, Sage, 1997.
- Child, J., Organization : A guide to problems and practice, Sage, 1984.
- Cho, S. M. and Lee, S. R., "A Study about The Impacts of Characteristics of Information Systems and Managerial Control on Job Satisfaction and Performance in the Mobile Work Environment", National Information Society Agency Journal of Information Policy, Vol. 16, No. 4, 2009, pp. 49-72.
- Davis, A. and Gibson, L., "Designing employee welfare provision", Personnel Review, Vol. 23, No. 7, 1994, pp. 33-45. https://doi.org/10.1108/00483489410072208
- Di Martino, V. and Wirth, L., "Telework : A NewWay of Working and Living", International Labour Review, Vol. 129, No. 5, 1990, p. 529.
- Fornell, C. and Larcker, D. F., "Structural equation models with unobservable variables and measurement error : Algebra and statistics", Journal of Marketing Research, Vol. 18, No. 3, 1981, pp. 382-388. https://doi.org/10.1177/002224378101800313
- Gelderman, C. J., Paul, W. T., and Van Diemen, R., "Choosing self-service technologies or interpersonal services? The impact of situational factors and technology-related attitudes", Journal of Retailing and Consumer Services, Vol. 18, No. 5, 2011, pp. 414-421. https://doi.org/10.1016/j.jretconser.2011.06.003
- Hirschman, E. C., "Innovativeness, novelty seeking, and consumer creativity", Journal of Consumer Research, Vol. 7, No. 3, 1980, pp. 283-295. https://doi.org/10.1086/208816
- Hong, S. I. and Kim, B. S., "The Major Factors Influencing Technostress and the Effects of Technostress on Usage Intention of Mobile Devices in the Organization Context", Information Systems Review, Vol. 19, No. 1, 2017, pp. 49-74. https://doi.org/10.14329/isr.2017.19.1.049
- Jaworski, B. J., Stathakopoulos, V., and Shanker Krishnan, H., "Control combinations in marketing : conceptual framework and empirical evidence", Journal of Marketing, Vol. 57, No. 1, 1993, pp. 57-69. https://doi.org/10.1177/002224299305700104
- Jaworski, B. J., "Toward a theory of marketing control : environmental context, control types, and consequences", Journal of Marketing, Vol. 52, No. 3, 1988, pp. 23-39. https://doi.org/10.1177/002224298805200303
- Joo, Y. J., Yu, H. Y., and Lim, E. G., "Structural Relationships among Technology Readiness, Perceived Usefulness, Ease of Use, Playfulness and Intention to Use e-Learning", The Journal of Educational Studies, Vol. 47, No. 2, 2016, pp. 53-72. https://doi.org/10.15854/jes.2016.06.47.2.53
- Jung, H. S., "Study on Universal Design for Home Office", Graduate School of Human Environmental Science, Yonsei University, Master's Thesis, 2001.
- Jung, Z. Y., "The analysis of exploratory model on home-based teleworker's turnover intentions", School of Psychology, Chung-Ang University, Master's Thesis, 2010.
- Kim, E. C. and Lee, H. B., "Impact of buyer-supplier relationship on new product performance", Korean Academic Society of Business Administration, 2017, pp. 713-733.
- Kim, G. A. and Kim, S. H., "The Relationship between Technostress and Continuance Commitment within Organizations : The Moderating Effects of Involvement Facilitation and Technical Support Provision", The Journal of Society for e-Business Studies, Vol. 20, No. 1, 2015, pp. 153-166. https://doi.org/10.7838/jsebs.2015.20.1.153
- Kim, K.-J. and Lee, K.-D., "The Effect of Technostress on User Resistance and End-User Performance", Information Systems Review, Vol. 19, No. 4, 2017, pp. 63-85. https://doi.org/10.14329/isr.2017.19.4.063
- Kim, S.-J., Park, S.-M., Kim, C.-B., "A Study on the Factors Forming the Intention to Continuously Use the Easy Payment through the Expectation-Confirmation Model", Journal of Korea Service Management Society, Vol. 20, No. 2, 2019, pp. 185-203. https://doi.org/10.15706/jksms.2019.20.2.009
- Kim, S.-M. and Kim, H.-W., "The Influence of Technology-related Capacity on Absorptive Capacity, Technology Readiness and Start-up Performance", Journal of Decision Science, Vol. 26, No. 1, 2018, pp. 47-63.
- Kim, S.-W., "Impacts of Home-Based telecommuting on the Commuting Patterns and Urban Spatial Structure", Journal of Korea Planning Association, Vol. 36, No. 6, 2001, pp. 41-55.
- Kim, Y. M., "[Policy Proposal] Work-family balance in Korea in COVID-19, Will it end in crisis, Will make it an opportunity for change", Monthly Public Policy, Vol. 174, 2020, pp. 56-59.
- Kossek et al., "Workplace social support and work-family conflict : A meta-analysis clarifying the influence of general and work-family-specific supervisor and organizational support", Personnel Psychology, Vol. 64, No. 2, 2011, pp. 289-313. https://doi.org/10.1111/j.1744-6570.2011.01211.x
- Lee, D. H., Cho, S. Y., and Kim, H.-W., "A Study on the Improvement of Smart Work Satisfaction and Productivity", Informatization Policy, Vol. 21, No. 2, 2014, pp. 24-48. https://doi.org/10.22693/NIAIP.2014.21.2.024
- Lee, J.-E. and Shin, M. S., "Factors for the Adoption of Smartphone-based Mobile Banking : On User's Technology Readiness and Expertise", The Journal of Society for e-Business Studies, Vol. 16, No. 4, 2011, pp. 155-172. https://doi.org/10.7838/jsebs.2011.16.4.155
- Lee, N. D. and Choi. S. Y., "The Effect of Control Type on Job Satisfaction and Innovation Behavior of Employees in smartwork Environment", The Korean Association of Personnel Administration, 2011, pp. 179-211.
- Lee, S. J., "On the Development of Home Office Furniture Design forMarriedWomen Teleworkers", Graduate School of Techno Design, Kookmin University, Master's Thesis, 2019.
- Lee, S.-J., Lim, S.-T., and Lee, K.-R., "The Influence of Technostressor on ICT Presenteeism", Journal of Information Technology and Architecture, Vol. 15, No. 4, 2018, pp. 479-498. https://doi.org/10.22865/JITA.2018.15.4.479
- Leung, L. S. K. and Matanda, M. J., "The impact of basic human needs on the use of retailing self-service technologies : A study of self-determination theory", Journal of Retailing and Consumer Services, Vol. 20, No. 6, 2013, pp. 549-559. https://doi.org/10.1016/j.jretconser.2013.06.003
- Lim, J.-H. and Lee, J.-C., "Effect of Entrepreneurial Passion and TRI in Start-up Venture Firms to Organizational Capabilites and Innovation Performance", Journal of Decision Science, Vol. 25, No. 1, 2017, pp. 33-52.
- Lin, C. H., Shih, H. Y., and Sher, P. J., "Integrating technology readiness into technology acceptance : The TRAMmodel", Psychology and Marketing, Vol. 24, No. 7, 2007, pp. 641-657. https://doi.org/10.1002/mar.20177
- Lin, J. S. C. and Hsieh, P.-L., "Assessing the self-service technology encounters : development and validation of SSTQUAL scale", Journal of Retailing, Vol. 87, No. 2, 2011, pp. 194-206. https://doi.org/10.1016/j.jretai.2011.02.006
- Lin, J. S. C. and Hsieh, P.-L., "The role of technology readiness in customers' perception and adoption of self? service technologies", International Journal of Service Industry Management, Vol. 17, No. 5, 2006, pp. 497-517. https://doi.org/10.1108/09564230610689795
- Little, T. D., Bovaird, J. A., andWidaman, K. F., "On the merits of orthogonalizing powered and product terms : Implications for modeling interactions among latent variables", Structural Equation Modeling, Vol. 13, No. 4, 2006, pp. 497-519. https://doi.org/10.1207/s15328007sem1304_1
- McGrath, P. and Houlihan, M., "Conceptualising telework : modern or postmodern?", Teleworking : International Perspectives : From Telecommuting to the Virtual Organisation, 1998, pp. 56-73.
- Meng, F., Park, K. S., and Oh, S. W., "The Moderating Effects of Technology Readiness, User Traits and Situational Factors on Usage Attitude and Intention to Technology-Based Self-Service", Journal of Korea Service Management Society, Vol. 18, No. 3, 2017, pp. 69-104. https://doi.org/10.15706/jksms.2017.18.3.004
- Merchant, K. A., "Control in business organization", Financial Times/Prentice Hall, 1985.
- Moon, H. Y. and Pae, J. K., "A study of factors affecting attitude towards teleworking : An empirical investigation of KIPO(Korean Intellectual property office) examiners's teleworking case", Korean Journal of Communication Studies, Vol. 17, No. 2, 2009, pp. 97-123.
- Nho, H. O., Kim, Y. H., and Hong, S. J., "A Study on Technostress of Information Communication Technology User", Journal of the Korea Convergence Society, Vol. 6, No. 4, 2015, pp. 41-46. https://doi.org/10.15207/JKCS.2015.6.4.041
- Nilles, J. M., "Traffic reduction by telecommuting : A status review and selected bibliography", Transportation Research Part A : General, Vol. 22, No. 4, 1988, pp. 301-317. https://doi.org/10.1016/0191-2607(88)90008-8
- Parasuraman, A. and Colby, C. L., "An updated and streamlined technology readiness index : TRI 2.0", Journal of Service Research, Vol. 18, No. 1, 2015, pp. 59-74. https://doi.org/10.1177/1094670514539730
- Parasuraman, A., "Technology Readiness Index(TRI) a multiple-item scale to measure readiness to embrace new technologies", Journal of Service Research, Vol. 2, No. 4, 2000, pp. 307-320. https://doi.org/10.1177/109467050024001
- Park, S.M. and Han, S. L., "Effects of Technology Readiness on the Attitude and Usage Intention of Self Service Technology", Entrue Journal of Information Technology, Vol. 8, No. 2, 2009, pp. 51-63.
- Park, W. C., Chung, H. S., and Park, D. G., "The Perceived Usefulness of Smartwork and Work-family Conflict", Korean Journal of Culture and Social Issues, Vol. 19, No. 2, 2013, pp. 109-131.
- Park, Y.-G., Seo, C.-O., and Park, J.-J., "The Effect of Big Data-Based m-CRM Perceived Quality on User Satisfaction, Intention of Continuous Use : The Moderating Effects of Technology Readiness", The Journal of Internet Electronic Commerce Research, Vol. 17, No. 4, 2017, pp. 201-218.
- Parker, D. F. and DeCotiis, T. A., "Organizational determinants of job stress", Organizational Behavior and Human Performance, Vol. 32, No. 2, 1983, pp. 160-177. https://doi.org/10.1016/0030-5073(83)90145-9
- Ragu-Nathan et al., "The consequences of technostress for end users in organizations : Conceptual development and empirical validation", Information Systems Research, Vol. 19, No. 4, 2008, pp. 417-433. https://doi.org/10.1287/isre.1070.0165
- Ryu, I., Rho, H. O., and Jung, M. H., "The Impacts of Technostress on IS Strain and Performance Expectancy among Information System Users", The Korean Small Business Review, Vol. 35, 2013, pp. 121-142.
- Shu, Q., Tu, Q., and Wang, K., "The impact of computer self-efficacy and technology dependence on computer-related technostress : A social cognitive theory perspective", International Journal of Human-Computer Interaction, Vol. 27, No. 10, 2011, pp. 923-939. https://doi.org/10.1080/10447318.2011.555313
- Sohn, S. H., "A Study on the Effect of Information Security Awareness and Behavior of Job Autonomy and Burden and Mobility under Smart Work Environment", Koreanische Zeitschrift fuer Wirtschaftswissenschaften, Vol. 31, No. 4, 2013, pp. 17-39.
- Suh, A.-Y., "Factors Affecting Individuals' Job Satisfaction in Smartwork Environments", The e-Business Studies, Vol. 13, No. 3, 2012, pp. 427-459. https://doi.org/10.15719/geba.13.3.201209.427
- Tu, Q., Wang, K., and Shu, Q., "Computer- related technostress in China", Communications of the ACM, Vol. 48, No. 4, 2005, pp. 77-81. https://doi.org/10.1145/1053291.1053323
- Wixom, B. H. and Watson, H. J., "An empirical investigation of the factors affecting data warehousing success", MIS Quarterly, Vol. 25, No. 1, 2001, pp. 17-41. https://doi.org/10.2307/3250957
- Wortruba, T. R. and Simpson, E. K., Sales Management : Text and Cases, PWS Publishing Company, 1992.
- Yu, C. G., "'The Working space changed by COVID-19 : Proliferate of Telecommuting", Monthly Public Policy, Vol. 174, 2020, pp. 8-9.
- Yun, H. J., Choi, G. Y., and Lee, C. C., "The Influence of Mobile Office Systems on Users' Job Stress and Work Overload", The Journal of Information Systems, Vol. 20, No. 2, 2011, pp. 155-176. https://doi.org/10.5859/KAIS.2011.20.2.155