Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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An Exploratory Study on the Possibility of Using Next-Generation Technology in Long-term Care Facilities : Focusing on the Perception of the Workforce of in Long-term Care Facilities

노인장기요양시설의 차세대 기술 활용가능성에 대한 탐색적 연구 : 노인장기요양시설 인력의 인식을 중심으로 -

  • Received : 2020.04.16
  • Accepted : 2020.05.08
  • Published : 2020.05.31
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Abstract

This study examined the possibility of utilizing next-generation technology, such as Virtual Reality or AI robots, in the long-term care facilities for the elderly. For the study, the Focus Group Interview was conducted in three different groups of 14 participants (care workers, social workers, and directors of long-term care facilities for the elderly). The analysis revealed a total of three topics, eight categories, and 26 sub-categories. The main results of the study showed that the use of next-generation technology could assist the psychological and emotional stability, provide curiosity and interest, and relieve the desire for physical activity for the elderly. In addition, for long-term care services staff, it could provide useful services for the elderly with physical constraints, facilitate effective management of the elderly roaming around, and enhance emotional support services. Finally, it could also help directors of long-term care facilities promote their services, educate staff, and keep up with current trends. Participants expressed concerns about the introduction of new technologies, but they generally expected that the application of next-generation technology would be positive for the elderly as well as for care workers and directors of long-term care facilities. Therefore, the use of next-generation technology in long-term care facilities for the elderly will also help develop gerontechnology.

본 연구는 노인장기요양시설에서 인적서비스 중심으로 제공되는 요양서비스의 한계를 보완하기 위해 요양시설 종사자들의 가상현실이나 인공지능 탑재 로봇 등의 차세대 기술의 활용 가능성에 대한 인식을을 탐색하고자 하였다. 조사대상은 노인장기요양시설 종사자로 하였으며, 시설의 직군별로 이질적인 세 집단(요양보호사, 사회복지사, 원장)을 구성하여 총 14명에 대한 포커스 그룹 인터뷰를 실시하였다. 인터뷰 내용은 노인장기요양시설에 차세대 기술 도입의 장점과 장애요인, 그리고 앞으로의 적용가능성 등에 관한 것이었으며, 분석 결과 총 3개의 주제와 8개의 범주, 26개의 하위 범주가 도출되었다. 연구의 주요 결과로, 차세대 기술 활용시 노인의 개인적 측면에서 노인의 심리·정서적 안정 효과, 호기심과 흥미 제공, 신체적 활동 욕구의 해소가 장점으로 기대되었으며, 요양서비스 인력의 입장에서는 신체적 활동제약 노인에게 유용한 서비스 제공, 배회 노인의 효과적 관리가 시설운영자의 입장에서는 시설의 홍보 활용이나 시대적 흐름에의 부합, 직원 교육의 유용성을 장점으로 기대되었다. 노인장기요양시설의 인력인 참여자들은 요양시설에 차세대 기술 도입시 예상되는 문제점에 대해서도 언급하였지만 다양한 측면의 장점이 더 많을 것으로 예상하였다. 미래에 요양서비스 분야에 차세대 기술이 도입되어 활용된다면 노인복지와 노인공학 발전에도 기여할 것이다.

Keywords

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