Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Analysis of Consumer Purchase Factors through Online Marketing of Convenience Store PB Products

편의점 PB상품의 온라인 마케팅을 통한 소비자 구매 요인 분석

  • Park, Jung-Hoon (Hongik University, International Design School for Advanced Studies) ;
  • Kim, Seung-In (Digital Media Design, Hongik University, International Design School for Advanced Studies)
  • 박정훈 (홍익대학교 국제디자인전문대학원 디자인학) ;
  • 김승인 (홍익대학교 국제디자인전문대학원 디지털미디어디자인 전공)
  • Received : 2020.01.03
  • Accepted : 2020.05.20
  • Published : 2020.05.28
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Abstract

The purpose of this study is to find out the consumer's purchasing behavior and its factors when a convenience store brand is marketing new PB products online. For this study, we surveyed 2030 millennials about the purchase behavior of convenience store PB products and the paths to encounter PB products. As a result, consumers who purchase convenience store PB products were exposed to the product through SNS or YouTube, and they tended to join the trend by posting on SNS after purchase. In this study, we want to examine the consumption trends of millennials that have this type of consumption and the concept of online marketing that affects them. It is hoped that future consumer purchases will continue to be valuable consumption rather than relying on trends.

본 연구는 편의점 브랜드가 새로운 PB 상품을 온라인에서 마케팅하였을 때, 소비자의 구매 행동과 그에 따른 요인이 무엇인지 파악하는 것을 목적으로 한다. 연구를 위해 2030 밀레니얼 세대를 대상으로 편의점 PB 상품의 구매 행태와 PB 상품을 접하게 되는 경로에 대해 설문조사를 하였다. 분석 결과, 편의점 PB 상품을 구매하는 소비자들은 SNS나 유튜브를 통해 상품을 접하게 되었으며 구매 후 SNS에 게시함으로써 트렌드에 합류하고자 하는 경향이었다. 하여 본 연구에서는 이런 소비 형태를 가지게 되는 밀레니얼 세대의 소비 트렌드와 그에게 영향을 주는 온라인 마케팅의 개념에 대해 알아보고자 하며, 일시적인 구매가 아닌 지속적인 구매를 유도하기 위해 기업은 소비자 리서치를 참고해 향후 방안을 개선하여 앞으로의 소비자의 구매 요인이 트렌드에 의존하는 것이 아닌 지속해서 가치 있는 소비로 이끌어 가길 바란다.

Keywords

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