References
- Abbott, K. (2010). Korean Pop star battles attacks on stanford record. Retrieved from http://www.stanforddaily.com/2010/09/27/korean-pop-star-battles-attacks-on-stanford-record/
- Adelaar, T., Chang, S., Lancendorfer, K. M., Lee, B., and Morimoto, M. (2003). Effects of media formats on emotions and impulse buying intent. Journal of Information Technology, 18(4), 247-266. https://doi.org/10.1080/0268396032000150799
- Adjzen, I., and Fishbein, M. (1980). Understanding attitudes and predicting social behaviour. Englewood Cliffs NJ: Pren-tice Hall.
- Allport, G. W., and Postman, L. (1947). The psychology of rumor. Oxford England: Henry Holt.
- Ambrosini, P. J. (1983). Clinical assessment of group and defensive aspects of rumor. International Journal of Group Psychotherapy, 33(1), 69-83. https://doi.org/10.1080/00207284.1983.11491745
- Bagozzi, R. P., Gopinath, M., and Nyer, P. U. (1999). The role of emotions in marketing. Journal of the Academy of Marketing Science, 27(2), 184-206. https://doi.org/10.1177/0092070399272005
- Barclay, D., Higgins, C., and Thompson, R. (1995). The Partial Least Squares (PLS) approach to causal modeling: Personal computer adoption and use as an illustration. Technology Studies, 2(2), 285-309.
- Bordia, P., and DiFonzo, N. (2002). When social psychology became less social: Prasad and the history of rumor research. Asian Journal of Social Psychology 5(1), 49-61. https://doi.org/10.1111/1467-839X.00093
- Breckler, S. J. (1984). Empirical validation of affect, behavior, and cognition as distinct components of attitude. Journal of Personality and Social Psychology, 47(6), 1191-1205. https://doi.org/10.1037/0022-3514.47.6.1191
- Brislin, R. W. (1970). Back-translation for cross-cultural research. Journal of Cross-cultural Psychology, 1(3), 185-216. https://doi.org/10.1177/135910457000100301
- Chevalier, J. A., and Mayzlin, D. (2006). The effect of word of mouth on sales: Online book reviews. Journal of Marketing Research, 43(3), 345-354. https://doi.org/10.1509/jmkr.43.3.345
- Chin, W. W. (1998). Commentary: Issues and opinion on structural equation modeling. MIS Quarterly, 22(1), 7-16.
- Crites Jr, S. L., Fabrigar, L. R., and Petty, R. E. (1994). Measuring the affective and cognitive properties of attitudes: Conceptual and methodological issues. Personality and Social Psychology Bulletin, 20(6), 619-634. https://doi.org/10.1177/0146167294206001
- Davis, F. D., Bagozzi, R. P., and Warshaw, P. R. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982-1003. https://doi.org/10.1287/mnsc.35.8.982
- DeClerque, J., Tsui, A. O., Abul-Ata, M. F., and Barcelona, D. (1986). Rumor, misinformation and oral contraceptive use in Egypt. Social Science and Medicine, 23(1), 83-92. https://doi.org/10.1016/0277-9536(86)90327-8
- DiFonzo, N. (2008). The watercooler effect: A psychologist explores the extraordinary power of rumors. Penguin.
- DiFonzo, N., and Bordia, P. (2007). Rumor psychology: Social and organizational approaches. American Psychological Association.
- Eagly, A. H., and Chaiken, S. (1993). The psychology of attitudes. Harcourt Brace Jovanovich College Publishers.
- Eagly, A. H., Mladinic, A., and Otto, S. (1994). Cognitive and affective bases of attitudes toward social groups and social policies. Journal of Experimental Social Psychology, 30(2), 113-137. https://doi.org/10.1006/jesp.1994.1006
- Esposito, J. L. (1988). Subjective factors and rumor transmission: a field investigation of the influence of anxiety, importance, and belief on rumormongering. Doctoral Dissertation. Temple University. Philadelphia, United States.
- Fearn-Banks, K. (2002). Crisis communications: A casebook approach. Mahwah, NJ: Erlbaum.
- Fishbein, M., and Ajzen, I. (1977). Belief, attitude, intention, and behavior: An introduction to theory and research. MA: Addison-Wesley Publishing Company.
- Fiske, S. T., Rosenblum, K. E., and Travis, T. M. C. (2009). Social beings: A core motives approach to social psychology. Hoboken NJ: Wiley.
- Fornell, C., and Bookstein, F. L. (1982). Two structural equation models: LISREL and PLS applied to consumer exit-voice theory. Journal of Marketing Research, 19(4), 440-452. https://doi.org/10.1177/002224378201900406
- Fornell, C., and Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. https://doi.org/10.1177/002224378101800104
- Frijda, N. H. (2010). Impulsive action and motivation. Biological Psychology, 84(3), 570-579. https://doi.org/10.1016/j.biopsycho.2010.01.005
- Hanna, N., Wozniak, R., and Hanna, M. (2001). Consumer behavior: An applied approach. NJ: Prentice-Hall, Inc.
- Haugtvedt, C. P., and Seminar, T. C. P. (1997). Beyond fact or artifact: An assessment of Fishbein and Middlestadt's perspectives on attitude change processes. Journal of Consumer Psychology, 6(1), 99-106. https://doi.org/10.1207/s15327663jcp0601_07
- Herr, P. M. (1995). Whither fact, artifact, and attitude: Reflections on the theory of reasoned action. Journal of Consumer Psychology, 4(4), 371-380. https://doi.org/10.1207/s15327663jcp0404_04
- Hicks, R. D. (1990). Police pursuit of satanic crime. Part II: The satanic conspiracy and urban legends. Skeptical Inquirer, 14, 378-389.
- Holbrook, M. B., and Batra, R. (1987). Assessing the role of emotions as mediators of consumer responses to advertising. Journal of Consumer Research, 14(3), 404-420. https://doi.org/10.1086/209123
- Hovland, C. I., and Weiss, W. (1951). The influence of source credibility on communication effectiveness. Public Opinion Quarterly, 15(4), 635-650. https://doi.org/10.1086/266350
- Hsu, M. H., and Chang, C. M. (2014). Examining interpersonal trust as a facilitator and uncertainty as an inhibitor of intra organisational knowledge sharing. Information Systems Journal, 24(2), 119-142. https://doi.org/10.1111/isj.12000
- Jaeger, M. E., Anthony, S., and Rosnow, R. L. (1980). Who hears what from whom and with what effect: A study of rumor. Personality and Social Psychology Bulletin, 6(3), 473-478. https://doi.org/10.1177/014616728063024
- Jong, W., and Duckers, M. L. (2016). Self-correcting mechanisms and echo-effects in social media: An analysis of the "gunman in the newsroom" crisis. Computers in Human Behavior, 59, 334-341. https://doi.org/10.1016/j.chb.2016.02.032
- Kimmel, A. J., and Keefer, R. (1991). Psychological correlates of the transmission and acceptance of rumors About AIDS. Journal of Applied Social Psychology, 21(19), 1608-1628. https://doi.org/10.1111/j.1559-1816.1991.tb00490.x
- Knapp, R. H. (1944). A psychology of rumor. Public Opinion Quarterly, 8(1), 22-37. https://doi.org/10.1086/265665
- Koller, M. (1992). Rumor rebuttal in the marketplace. Journal of Economic Psychology, 13(1), 167-186. https://doi.org/10.1016/0167-4870(92)90058-F
- Laros, F. J., and Steenkamp, J. B. E. (2005). Emotions in consumer behavior: A hierarchical approach. Journal of Business Research, 58(10), 1437-1445. https://doi.org/10.1016/j.jbusres.2003.09.013
- Lazarus, R. S. (1991). Emotion and adaptation. Oxford University Press on Demand.
- Lazarus, R. S., and Folkman, S. (1984). Stress, appraisal, and coping. Springer Publishing Company.
- Lazarus, R. S., Coyne, J. C., and Folkman, S. (1984). Cognition, emotion and motivation: The doctoring of Humpty-Dumpty. Approaches to emotion, 221-237, Psychology Press, Taylor & Francis Group.
- Lohmoller, J. B. (1989). Predictive vs. structural modeling: Pls vs. ml. In Latent variable path modeling with partial least squares (pp. 199-226). Physica, Heidelberg.
- London, I. D., and London, M. B. (1975). Rumor as a footnote to Chinese national character. Psychological Reports, 37(2), 343-349. https://doi.org/10.2466/pr0.1975.37.2.343
- Machleit, K. A., and Eroglu, S. A. (2000). Describing and measuring emotional response to shopping experience. Journal of Business Research, 49(2), 101-111. https://doi.org/10.1016/S0148-2963(99)00007-7
- Maio, G. R., and Olson, J. M. (1999). Accessible attitudes as tools for object appraisal: Their costs and benefits. In Why we evaluate (pp. 13-48). Psychology Press.
- Miniard, P. W., and Barone, M. J. (1997). The case for noncognitive determinants of attitude: A critique of Fishbein and Middlestadt. Journal of Consumer Psychology, 6(1), 77-91. https://doi.org/10.1207/s15327663jcp0601_05
- Nyer, P. U. (1997). A study of the relationships between cognitive appraisals and consumption emotions. Journal of the Academy of Marketing Science, 25(4), 296-304. https://doi.org/10.1177/0092070397254002
- Oh, O., Agrawal, M., and Rao, H. R. (2013). Community intelligence and social media services: A rumor theoretic analysis of tweets during social crises. MIS Quarterly, 37(2), 407-426. https://doi.org/10.25300/MISQ/2013/37.2.05
- Pavlou, P. A., Liang, H., and Xue, Y. (2007). Understanding and mitigating uncertainty in online exchange relationships: A principal-agent perspective. MIS Quarterly, 31(1), 105-136. https://doi.org/10.2307/25148783
- Podsakoff, P. M., MacKenzie, S. B., and Podsakoff, N. P. (2012). Sources of method bias in social science research and recommendations on how to control it. Annual Review of Psychology, 63, 539-569. https://doi.org/10.1146/annurev-psych-120710-100452
- Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., and Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879
- Poortinga, W., and Pidgeon, N. F. (2004). Trust, the asymmetry principle, and the role of prior beliefs. Risk Analysis: An International Journal, 24(6), 1475-1486. https://doi.org/10.1111/j.0272-4332.2004.00543.x
- Reisenzein, R. (2009). Emotional experience in the computational belief-desire theory of emotion. Emotion Review, 1(3), 214-222. https://doi.org/10.1177/1754073909103589
- Rosnow, R. L. (1974). Communications as cultural science. Journal of Communication, 24(3), 26-38. https://doi.org/10.1111/j.1460-2466.1974.tb00386.x
- Rosnow, R. L. (1980). Psychology of rumor reconsidered. Psychological Bulletin, 87, 578-591. https://doi.org/10.1037/0033-2909.87.3.578
- Rosnow, R. L. (1988). Rumor as communication: A contextualist approach. Journal of Communication, 38(1), 12-28. https://doi.org/10.1111/j.1460-2466.1988.tb02033.x
- Rosnow, R. L. (1991). Inside rumor: A personal journey. American Psychologist, 46(5), 484-496. https://doi.org/10.1037/0003-066X.46.5.484
- Rosnow, R. L., and Fine, G. A. (1976). Rumor and gossip: The social psychology of hearsay. Elsevier.
- Schwarz, N. (1997). Moods and attitude judgments: A comment on Fishbein and Middlestadt. Journal of Consumer Psychology, 6(1), 93-98. https://doi.org/10.1207/s15327663jcp0601_06
- Scott, C. A., and Tybout, A. M. (1981). Theoretical perspectives on the impact of negative information: Does valence matter? ACR North American Advances, 8, 408-409.
- Sherif, C. W., Sherif, M., and Nebergall, R. E. (1965). Attitude change. The social judgment-Involvement approach. Philadelphia: WB Saunders.
- Sherif, M., and Hovland, C. I. (1961). Social judgment: Assimilation and contrast effects in communication and attitude change. Westport, CT: Greenwood Press.
- Shibutani, T. (1966). Improvised news: A sociological study of rumor. Indianapolis: The Bobbs-Merrill Company.
- Smith, R. E., and Vogt, C. A. (1995). The effects of integrating advertising and negative word of mouth communications on message processing and response. Journal of Consumer Psychology, 4(2), 133-151. https://doi.org/10.1207/s15327663jcp0402_03
- Steel, E. (2010). Nestle takes a beating on social-media sites greenpeace coordinates protests over food giant's palm-oil purchases. Retrieved from http://online.wsj.com/article/SB10001424052702304434404575149883850508158.html/
- Sun, T., Youn, S., Wu, G., and Kuntaraporn, M. (2006). Online word-of-mouth (or mouse): An exploration of its antecedents and consequences. Journal of Computer-Mediated Communication, 11(4), 1104-1127. https://doi.org/10.1111/j.1083-6101.2006.00310.x
- Trafimow, D., and Sheeran, P. (1998). Some tests of the distinction between cognitive and affective beliefs. Journal of Experimental Social Psychology, 34(4), 378-397. https://doi.org/10.1006/jesp.1998.1356
- Van Bommel, J. (2003). Rumors. The Journal of Finance, 58(4), 1499-1520. https://doi.org/10.1111/1540-6261.00575
- Vosoughi, S., Roy, D., and Aral, S. (2018). The spread of true and false news online. Science, 359(6380), 1146-1151. https://doi.org/10.1126/science.aap9559
- Walker, C. J., and Blaine, B. (1991). The virulence of dread rumors: A field experiment. Language and Communication, 11(4), 291-297. https://doi.org/10.1016/0271-5309(91)90033-R
- Zhang, W., and Watts, S. (2003). Knowledge adoption in online communities of practice. ICIS 2003 Proceeding.