DOI QR코드

DOI QR Code

Antecedents of repurchasing intention toward fast fashion brands - Brand authenticity, brand identification, and brand love -

패스트 패션 브랜드 재구매의도의 선행변수 - 브랜드 진정성, 브랜드 동일시, 브랜드 사랑 -

  • 박혜정 (한국산업기술대학교 지식융합학부)
  • Received : 2020.02.04
  • Accepted : 2020.03.23
  • Published : 2020.04.30

Abstract

To identify the antecedents of repurchasing intention toward fast fashion brands, this study was conducted to examine brand authenticity and brand identification as both direct and indirect antecedents of repurchasing intention through fast fashion brand love. Through convenience sampling, 266 university students in Seoul metropolitan area completed a questionnaire survey. Data were analyzed using SPSS for exploratory factor analysis, and AMOS was used for confirmatory factor analysis and path analysis. Factor analysis revealed the following: for brand authenticity, four dimensions('originality,' 'reliability,' 'continuity,' and 'naturalness') were revealed; for both consumer brand identification and repurchase intention one dimension was revealed; and for brand love two dimensions were revealed('passion' and 'affection'). Path analysis confirmed that 'reliability' and 'naturalness'in relation to brand authenticity indirectly influenced repurchase intention through 'passion'(as a factor of brand love) and directly influenced repurchase intention. Further, 'continuity' in relation to brand authenticity indirectly influenced repurchase intention through 'affection'(as a factor of brand love) and directly influenced repurchase intention. Consumer brand identification influenced repurchase intention indirectly through two factors of brand love. These results suggest that fast fashion brand marketers should implement effective strategies that consider consumers'perceptions of brand authenticity, consumer brand identification, and brand love.

Keywords

References

  1. Ahn, K. H., & Lee, J. H. (2013). The effect of consumer self-congruence and perceived product quality on the brand love. Journal of Consumer Studies, 24(4), 125-146.
  2. Ahuvia, A. C. (2005). Beyond the extended self: Loved objects and consumers' identity narratives. Journal of Consumer Research, 32(1), 171-184. doi:10.1086/429607
  3. Albert, N., Merunka, D., & Valette-Florence, P. (2009). The feeling of love toward a brand: Concept and measurement. Advances in Consumer Research, 36(1), 300-307.
  4. Albert, N., & Valette-Florence, P. (2010). Measuring the love feeling for a brand using interpersonal love items. Journal of Marketing Development and Competitiveness, 5(1), 57-63.
  5. Bae, B. R. (2011). AMOS 19 구조방정식 모델링: 원리와 실제 [Structural equation modeling with Amos 19: Principles and practice]. Seoul: Chungram.
  6. Batra, R., Ahuvia, A., & Bagozzi, R. P. (2012). Brand love. Journal of Marketing, 76(2), 1-16. doi:10.1509/jm.09.0339
  7. Belk, R. W. (1988). Possessions and the extended self. Journal of Consumer Research, 15(2), 139-168. doi:10.1086/209154
  8. Bergkvist, L., & Bech-Larsen, T. (2010). Two studies of consequences and actionable antecedents of brand love. Brand Management, 17(7), 504-518. doi:10.1057/bm.2010.6
  9. Bruhn, M., Schoenmuller, V., Schafer, D., & Technische, D. H. (2012). Brand authenticity: Toward a deeper understanding of its conceptualization and measurement. Advances in Consumer Research, 40(October), 567-576.
  10. Carroll, B. A., & Ahuvia, A. C. (2006). Some antecedents and outcomes of brand love. Marketing Letters, 17(2), 79-89. doi:10.1007/s11002-006-4219-2
  11. Choi, H. Y., Ko, E. J., Kim, E. Y., & Mattila, P. (2015). The role of fashion brand authenticity in product management: A holistic marketing approach. Journal of Product Innovation Management, 32(2), 233-242. doi:10.1111/jpim.12175
  12. Choi, S. H. (2008). Consumers' love for brand: Based on Sternberg's triangular theory of love. Journal of Marketing Studies, 15(4), 129-156.
  13. Guevremont, A. (2018). Creating and interpreting brand authenticity: The case of a young brand. Journal of Consumer Behaviour, 17(6), 505-518. doi:10.1002/cb.1735
  14. Han, K. J. (2019, October 25). 한달도 길다, 요즘 패션은 초단타 [Even a month is long, fashion these days are ultra-fast]. Chosun Biz, Retrieved December 11, 2019, from https://biz.chosun.com/site/data/html_dir/2019/10/22/2019102203433.html?utm_source=naver&utm_medium=original&utm_campaign=biz.
  15. Ismail, A. R., & Spinelli, G. (2012). Effects of brand love, personality and image on word of mouth: The case of fashion brands among young consumers. Journal of Fashion Marketing and Management, 16(4), 386-398. doi:10.1108/13612021211265791
  16. Jang, S. J., & Rhee, E. Y. (2008). The effect of fashion brand personality on consuemr's brand identification and brand loyalty. Journal of the Korean Society of Clothing and Textiles, 32(1), 88-98. doi:10.5850/JKSCT.2008.32.1.088
  17. Jeon, K. S., & Park. H. J. (2015). Repurchase intention toward fast fashion brands: Product characteristics, consumer characteristics, and cognitive dissonance. The Research Journal of the Costume Culture, 23(6), 940-954. doi:10.7741/rjcc.2015.23.6.940
  18. Joy, A., Sherry, J. F., Venkatesh, A., Wang, J., & Chan, R. (2012). Fast fashion, sustainability, and the ethical appeal of luxury brands. Fashion Theory: The Journal of Dress, Body, & Cultre, 16(3), 273-295. doi:10.2752/175174112X13340749707123
  19. Kang, E. Y. (2019, December 12). 이승기 대신 야크-브랜드 가치로 승부하는 패션업계 [Yak over Lee Seung Gi - Competing with brand value in the fashion industry]. Hankook Ilbo, p. 22.
  20. Kim, E. Y. (2019, October 6). Uniqlo․Zara․H&M 도 위기...패스트 패션 미래는? [Uniqlo․Zara․ H&M at risk... What's left for fast fashion?]. Chosunbiz, Retrieved December 11, 2019, from http://biz.chosun.com/site/data/html_dir/2019/10/06/2019100600032.html.
  21. Kim, J. H. (2017). The effects of subjective brand knowledge on brand value and brand love: Focusing on eco-friendly agricultural products. Journal of Consumption Culture, 20(3), 51-76. doi:10.17053/jcc.2017.20.3.004
  22. Kim, M. S., Jeong, G. Y., & Jang, Y. W. (2014). The effect of global fast fashion brand experience on brand love. Journal of Korean Society for Wellness, 9(3), 13-31.
  23. Kim, S. H. (2007). A study on the fast fashion (Part II): Focusing on clothing selection criteria and store selection criteria. The Research Journal of the Costume Culture, 15(5), 888-901. doi:10.29049/rjcc.2007.15.5.888
  24. Kim, S. J., & Chung, M. S. (2006). The effect of consumers' brand identification of fashion luxury product on brand affect and brand loyalty. Journal of the Korean Society of Clothing and Textiles, 30(7), 1126-1134.
  25. Kim, Y. B., & Bang, D. W. (2011). A study of the influence of brand personality and brand identification on customers' loyalty focusing on the fast-fashion. Proceedings of the Spring Convention of Korea Safety Management & Science, 2011(1), 185-204.
  26. Kuenzel, S., & Halliday, S. V. (2008). Investigating antecedents and consequences of brand identification. Journal of Product and Brand Management, 17(5), 293-304. doi:10.1108/10610420810896059
  27. Lee, J. M. (2016). Brand authenticity mediated the effect of brand authority and ethicality on purchase and word-of-mouth intention. The Journal of the Korea Contents Association, 16(1), 611-619. doi: 10.5392/JKCA.2016.16.01.611
  28. Lee, K. H., & Jeong, G. Y. (2016). A study on the effect of overall brand experiences on emotional consumption value and brand identification: Focused on color cosmetics brands. Journal of Product Research, 34(3), 41-53. doi:10.36345/kacst.2016.34.3.005
  29. Lee, S. N., & Min, D. W. (2016). The effect of brand authenticity on WOM and purchasing intention: Mediating role of effort saving and brand trust. Korean Management Review, 45(4), 1279-1307. doi:10.17287/kmr.2016.45.4.1279
  30. Lim, H. T. (2018). 90년생이 온다 [90s are coming]. Seoul: Whale Books.
  31. Maisam, S., & Mahsa, R. (2016). Positive word of mouth marketing: Explaining the roles of value congruity and brand love. Journal of Competitiveness, 8(1), 19-37. doi:10.7441/joc.2016.01.02
  32. Morhart, F., Malar, L., Guevremont, A., Girardin, F., & Grohmann, G. (2015). Brand authenticity: An integrative framework and measurement scale. Journal of Consumer Psychology, 25(2), 200-218. doi: 10.1016/j.jcps.2014.11.006
  33. Moulard, J. G., Raggio, R. D., & Folse, J. A. G. (2016). Brand authenticity: Testing the anatedents and outcomes of brand management's passion for its products. Psychology & Marketing, 33(6), 421-436. doi:10.1002/mar.20888
  34. Oliver, R. J. (1999). Whence consumer loyalty? Journal of Marketing, 63(4), 33-44. doi:10.1177/00222429990634s105
  35. Park, C. W., & MacInnis, D. J. (2006). What's in and what's out: Questions on the boundaries of the attitude construct. Journal of Consumer Research, 33(1), 16-18. doi:10.1086/504122
  36. Park, H. J. (2014). Antecedents of consumers' decision postponement on purchasing fast fashion brands. The Research Journal of the Costume Culture, 22(5), 743-759. doi:10.7741/rjcc.2014.22.5.743
  37. Park, H. J. (2015a). The influence of consumption values on fast fashion brand purchases. The Research Journal of the Costume Culture, 23(3), 468-483. doi:10.7741/rjcc.2015.23.3.468
  38. Park, H. J. (2015b). Antecedents and consequences of brand love for fast fashion. Journal of the Korean Society of Clothing and Textiles, 39(5), 728-744. doi:10.5850/JKSCT.2015.39.5.728
  39. Park, S. Y., & Lee, H. J. (2009). Mediating roles of brand identification and brand attachment in the model of the influence of congruence between brand personality and self-image on brand loyalty. Journal of Consumption Culture, 12(2), 19-37. doi:10.17053/jcc.2009.12.2.002
  40. Peter, J. P., & Olson, J. C. (2008). Consumer behavior and marketing strategy (8th ed.). Boston: Mcgraw- Hill.
  41. Rhee, Y. J. (2010). The effects of consumer brand identification and brand attachment to brand equity. Journal of the Korean Society of Clothing and Textiles, 34(5), 797-807. doi:10.5850/JKSCT.2010.34.5.797
  42. Rio, A. B., Vazquez, R., & Iglesias, V. (2001). The effect on brand associations on consumer response. Journal of Consumer Marketing, 18(5), 410-425. doi:10.1108/07363760110398808
  43. Sarkar, A., Ponnam, A., & Murthy, B. K. (2012). Understanding and measuring romantic brand love. Journal of Customer Behaviour, 11(4), 325-348. doi:10.1362/147539212X13546197909985
  44. Seo, S. W. (2012). Qualitative research for investigating the attributes and internal structure of fashion brand authenticity. Journal of the Korean Society of Costume, 62(4), 181-194. doi:10.7233/jksc.2012.62.4.181
  45. Seo, S. W., & Lee, Y. R. (2013). Quantitative researc h for investigation interval structure and the influen ce on brand attachment, commitment, loyalty of fashion brand authenticity. Journal of the Korea n Society of Costume, 63(7), 148-163. doi:10.7233/jksc.2013.63.7.148
  46. Shimp, T. A., & Madden, T. J. (1988). Consumer-object relations: A conceptual framework based analogously on Sternberg's triangular theory of love. Advances in Consumer Research, 15(1), 163-168.
  47. Sternberg, R. J. (1997). Construct validation of a triangular love scale. European Journal of Social Psychology, 27(3), 313-335. doi:10.1002/(SICI)1099-0992(199705)27:3<313::AID-EJSP824>3.0.CO;2-4
  48. Stiehler, B. E., & Tinson, J. S. (2015). Opportunistic luxury branding: Understanding perceptions of brand authenticity in an emerging market context. Journal of Global Business and Technology, 11(1), 39-55.
  49. Stokburger-Sauer, N., Ratneshwar, S., & Sen, S. (2012). Drivers of consumer-brand identification. International Journal of Research in Marketing, 29 (4), 406-418. doi:10.1016/j.ijresmar.2012.06.001
  50. Thompson, M. D., MacInnis, D. J., & Park, C. W. (2005). The ties that bind: Measuring the strength of consumers' emotional attachment to brand. Journal of Consumer Psychology, 15(1), 77-91. doi:10.1207/s15327663jcp1501_10
  51. Torres, P., Augusto, M., & Godinho, P. (2017). Predicting high consumer-brand identification and high repurchase: Necessary and sufficient conditions. Journal of Business Research, 79(C), 52-65. doi:10.1016/j.jbusres.2017.05.029
  52. Tuskej, U., Golob, U., & Ponar, K. (2013). The role of consumer-brand identification in building brand relationships. Journal of Business Research, 66(1), 53-59. doi:10.1016/j.jbusres.2011.07.022
  53. Unal, S., & Aydin, H. (2013). An investigation on the evaluation of the factors affecting brand love. Procedia-Social and Behavioral Sciences, 92(10), 76-85. doi:10.1016/j.sbspro.2013.08.640
  54. Wallace, E., Buil, I., & Chernatony, L. (2014). Consumer engagement with self-expressive brands: Brand love and WOM outcomes. Journal of Product & Brand Management, 23(1), 33-42. doi: 10.1108/JPBM-06-2013-0326
  55. Wolter, J. S., Brach, S., Cronin Jr, J. J., & Bonn, M. (2016). Symbolic drivers of consumer-brand identification and disidentification. Journal of Business Research, 69(2), 785-793. doi:10.1016/j.jbusres.2015.07.011
  56. Yi, Y. J., & La, S. N. (2002). Brand personality-brand identification-brand equity model: An exploratory study on the difference between users vs. nonusers. Korean Journal of Marketing 17(3), 1-32.
  57. Yi, Y. J., & La, S. N. (2008). Repurchase intention? Investigating the effects of adjusted expectations and customer loyalty. Psychology & Marketing, 21(5), 351-373. https://doi.org/10.1002/mar.20009
  58. Youn, C. R., Oh, H. J., Lee, Y. R., & Kim. S. E. (2016). Perception of Korean consumers on fashion brand authenticity and impact of authenticity determinants. Journal of the Korean Society of Clothing and Textiles, 40(5), 815-829. doi: 10.5850/JKSCT.2016.40.5.815