DOI QR코드

DOI QR Code

The Structural Relationships between Job-Engagement, Self-Esteem, Positive Thinking on Image-Making Efficacy of Beauty Professionals

뷰티 종사자의 이미지메이킹 효능감에 의한 긍정적 사고, 자아존중감 및 직무몰입의 구조적 관계

  • Lee, Yu-Rim (Division of Beauty Design, Shin-Gyeong University) ;
  • Yu, Jin-Woo (Division of Beauty Design, Shin-Gyeong University) ;
  • Kim, Jang-Hyeon (Division of Fashion, Chung-Ang University)
  • 이유림 (신경대학교 뷰티디자인학과) ;
  • 유진우 (신경대학교 뷰티디자인학과) ;
  • 김장현 (중앙대학교 패션전공)
  • Received : 2020.07.27
  • Accepted : 2020.12.04
  • Published : 2020.12.31

Abstract

The image of beauty professionals who have wide contact with consumers is an important factor that can increase satisfaction and loyalty in consumers by exerting a positive influence on them. The purpose of this study is to investigate the influence of, and relationships among, self-esteem, positive thinking, and job commitment on image-making efficacy in beauty professionals. The method and scope of this study were carried out by theoretical research related to image-making efficacy, positive thinking, self-esteem, job engagement, and survey research with beauty professionals located in Seoul and the Gyeonggi-do area. We used SPSS v. 23.0 and Amos v. 23.0 to analyze demographic characteristics, the coefficient of internal consistency of the survey items, descriptive statistics, Pearson's correlation, and the Sobel Test. The results of the study show that the image-making efficacy of beauty professionals had a positive (+) effect on self-esteem, positive thinking, and job commitment. Second, self-esteem in beauty professionals was found to exert a positive effect (+) on their positive thinking and job commitment. Third, positive thinking by beauty professionals contributed to a positive effect (+) on job commitment. Fourth, the study found that self-esteem and positive thinking mediated the relationship between beauty professionals' image-making efficacy and job commitment.

소비자와 대면의 접점이 넓은 뷰티종사자의 이미지는 소비자들에게 긍정적인 영향력을 발휘하여 소비자의 만족도 및 충성도를 높여줄 수 있는 중요한 요소이다. 본 연구는 뷰티종사자들의 이미지메이킹 효능감에 의해 자아존중감과 긍정적 사고 및 직무몰입의 영향력과 관계성을 파악해보는데 목적이 있다. 본 연구의 방법 및 범위는 이미지메이킹 효능감, 긍정적 사고, 자아존중감, 직무몰입에 관련된 이론적 연구와 함께 서울과 경기지역에 소재하는 뷰티종사자를 대상으로 설문조사를 진행하였으며, SPSS 23.0, Amos 23.0 프로그램을 활용하여 인구통계학적 특성, 문항내적합치도 계수 산출, 기술 통계분석, Pearson 상관분석, 확인적 요인분석, 구조방정식모형을 적용한 연구모형의 직접경로계수 추정, 간접효과를 검증을 위한 Sobel Test를 실시하였다. 본 연구의 결과는 뷰티종사자의 이미지메이킹 효능감은 자아존중감, 긍정적 사고, 직무몰입에 정(+)의 영향을 미치는 것으로 나타났다. 둘째, 뷰티종사자의 자아존중감은 긍정적 사고 및 직무몰입에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 뷰티종사자의 긍정적 사고는 직무몰입에 정(+)의 영향을 미치는 것으로 나타났다. 넷째, 자아존중감 및 긍정적 사고가 뷰티종사자의 이미지메이킹 효능감과 직무몰입 간의 관계를 매개하는 것으로 나타났다.

Keywords

References

  1. S. H. Heo, The influences of beauty business workers' image making on their job performance, Ph.D dissertation, Youngsan University, Yangsan, Korea, pp.1-93, 2015.
  2. K. H. Kim, A Study on establishment of the concept of image-making and the effectiveness analysis of the image-making program, Ph.D dissertation, Myongji University, Seoul, Korea, pp.1-107, 2005.
  3. D. J. Plude, W. J. Hoyer, "Age and the selectivity of visual information processing", Psychology and Aging, vol.1, no.1, pp.4-10, 1986. https://doi.org/10.1037/0882-7974.1.1.4
  4. Y. R. Lee, J. H. Kim, "The structural relationships between job engagement, self-esteem, positive thinking on beauty experts' efficacy of image-making", Proceedings of spring Conference on Korea Academia-Industrial Cooperation Society, KAIS, Jeju, Korea, July 2020.
  5. D. E. Yu, The effect of beauty service employee's image-making on customer satisfaction and customer loyalty, Master's thesis, Chung-Ang University, Seoul, Korea, pp.1-104, 2019.
  6. M. H. Park, The difference in the perception of the professional image and strategic professional image of beauty industry worker, Master's thesis, Seokyung University, Seoul, Korea, pp.1-79, 2014.
  7. S. H. Lim, A Study on the Effects of Communication Styles between Beauty Industry Workers and Customers on Rapport and Relationship Quality, Ph.D dissertation, Seokyeong University, Seoul, Korea, pp.1-149, 2016.
  8. N. H. Park, Study on the professional appearance image recognition and strategic image management of beauty workers, Master's thesis, Hannam University, Daejeon, Korea, pp.1-85, 2020.
  9. J. Kim, The effect of hairdressing service quality, service value and employee's attractiveness on the customer satisfaction, Master's thesis, Daegu University, Gyeongbuk, Korea, pp.1-77, 2010.
  10. S. Kim, A Q-methodological study on the image of a hair designer, Master's thesis, Chung-Ang University, Seoul, Korea, pp.1-52, 2005.
  11. E. K. You, "Effects of major satisfaction and image-making efficacy on self-esteem and career preparation behavior", Journal of Tourism and Leisure Research, vol.30, no.11, pp.239-260, 2018. DOI: https://doi.org/10.31336/JTLR.2018.11.30.11.239
  12. I. O. Moon, G. W. Lee, S. H. Jeong, "Effect of image making programs on image making efficacy, positive thinking, self-esteem, and nursing professionalism in nursing students", The Journal of Korean Nursing Administration Academic Society, vol.21, no.1, pp.122-132, 2015. DOI: https://doi.org/10.11111/jkana.2015.21.1.122
  13. E. S. Jeong, S. I. Kim, S. R. Jeong, "The effects of hotel employee's efficacy of image-making on job satisfaction and organizational commitment: Focused on five-star deluxe hotel employees in Gangwon province", Journal of Tourism Sciences, vol.39, no.3, pp.75-91, 2015.
  14. E. Y. Song, An analysis on the effects of facial image-making program to self esteem, positive thinking and facia image efficacy, Ph.D dissertation, Myongji University, Seoul, Korea, pp.1-101, 2009.
  15. E. J. Tag, Differences in high-school students' school adaptation and peer relations according to level of positive thinking, Master's thesis, Chonnam National University, Kwangju, Korea, pp.1-51, 2010.
  16. M. E. P. Seligman, M. Csikszentmihalyi, "Positive psychology: An introduction", American Psychologist, vol. 55, no. 1, pp.5-14, 2000. DOI: https://doi.org/10.1037/0003-066X.55.1.5
  17. D. Watson, L. A. Clark, C. W. Mclntyre, S. Hamaker, "Affect, personality, and social activity", Journal of Personality and Social Psychology, vol.63, no.6, pp.1011-1025, 1992. DOI: https://doi.org/10.1037/0022-3514.63.6.1011
  18. M. R. Lee, "Relationships of self-esteem with family-, friend-, school-, leisure-, and job-related variables in early adolescence: Focusing on positive and negative self evaluations", Studies on Korean Youth, vol.16, no.2, pp.263-293, 2005.
  19. S. Y. Ahn, The influence of the self-esteem of adult women on domestic TV home shopping beauty products' purchase behavior and satisfaction, Ph.D dissertation, Seojong University, Seoul, Korea, pp.1-97, 2018.
  20. B. M. Newman, P. R. Newman, Development through life: A psychological approach(11th Ed). p.1-768, Wadsworth Cengage Learning, 2011.
  21. J. A. Choi, The effect of self-consciousness and self-esteem on attitude toward counseling, Master's thesis, Yonsei University, Seoul, Korea, pp.1-58, 1996.
  22. S. M. Jourard, P. F. Secord, "Body size and body cathexis", Journal of Consulting Psychology, vol.18, no.3, pp.184, 1954. DOI: https://doi.org/10.1037/h0063192
  23. S. Ha, Self-esteem as professionals influencing Beauty artist's occupation satisfaction, Ph.D dissertation, Daegu Haany University, Gyeongsan, Korea, pp.1-66, 2009.
  24. Y. H. Park, The effect of sense of values of beauty workers on resilience, job engagement and customer' orientation, Master's thesis, Seokyeong University, Seoul, Korea, pp.1-105, 2019.
  25. S. K. Kim, Organization and human behavior. p.1-552, Myungkyungsa, 2001.
  26. R. N. Kanungo, "Measurement of job and work involvement", Journal of Applied Psychology, vol.67, no.3, pp.341-349, 1982. DOI: https://doi.org/10.1037/0021-9010.67.3.341
  27. T. M. Lodahl, M. Kejner, "The definition and measurement of job involvement", Journal of Applied Psychology, vol.49, no.1, pp.24-33, 1965. DOI: https://doi.org/10.1037/h0021692
  28. P. G. Irving, D. F. Coleman, C. L. Cooper, "Further assessments of a three-component model of occupational commitment: Generalizability and differences across occupations", Journal of Applied Psychology, vol.82, no.3, pp.444-452, 1997. DOI: https://doi.org/10.1037//0021-9010.82.3.444
  29. C. W. Lee, A study on educational characteristics impact on job involvement of the organization Members (Focusing on the beauty industry), Master's thesis, Seokyung University, Seoul, Korea, pp.1-82, 2014.
  30. H. J. Kim, Y. Oh, G. S. Oh, D. W. Suh, Y. C. Shin, J. Y. Jung, "Development and validation study of the positive thinking scale", The Korean journal of Health Psychology, vol.11, no.4, pp.767-784, 2006.
  31. M. Rosenberg, Society and the adolescent self-image. p.1-326, Princeton University Press, 1965.
  32. J. H. Lee, A study on the job satisfaction of nail artist, Master's thesis, Hansung University, Seoul, Korea, pp.1-89, 2002.
  33. Y. S. Seo, "Testing mediator and moderator effects in counseling psychology research: Conceptual distinction and statistical considerations", Korean Journal Of Counseling And Psychotherapy, vol.22, no.4, pp.1147-1168, 2010.
  34. J. Cho, S. Ko, "Effect of image making education on self-esteem and education satisfaction", The Journal of the Korea Contents Association, vol.14, no.11, pp.1030-1040, 2014. DOI: https://doi.org/10.5392/JKCA.2014.14.11.1030
  35. Y. H. Bae, An effect of undergraduates' facial image efficacy on positive thinking and interpersonal relations, Master's thesis, Hanyang University, Seoul, Korea, pp.1-73, 2011.
  36. Y. J. Kim, The effect of image making upon positive thinking and self-esteem, Master's thesis, Konkuk University, Seoul, Korea, pp.1-61, 2016.
  37. J. Y. Ko, S. S. Lee, Y. Y. Lee, "Structural relationships among leadership style, job satisfaction and organizational commitment in food service corporation", Journal of Tourism and Leisure Research, vol.35, no.8, pp.183-208, 2011.
  38. M. H. Kim, A study on the effects of wine educational training on self-efficacy, job satisfaction and job performance of sommelier, Master's thesis, Korea Catholic university of Daegu, Gyeongsangbuk-do, Korea, pp.1-78, 2011.
  39. S. Do, The effects of children's self-esteem and peer-relationship on caring, Master's thesis, Dong-A University, Busan, Korea, pp.1-56, 2010.
  40. H. S. Shin, "Testing the mediating effect of coping in the relation of optimism and pessimism to psychological adjustment in adolescents", Korean journal of youth studies, vol.12, no.3, pp.165-192, 2005.
  41. S. K. Chun, The effect of self-esteem of C company workers on job commitment, Master's thesis, Korea University, Seoul, Korea, pp.1-70, 2015.
  42. K. Park, " The effects of the empathy, confrontation and attack on the self-esteem and ability utilization", Korea Journal of Business Administration, vol.50, no.-, pp.1391-1412, 2005.
  43. E. Lim, The effects of airline cabin crew's positive psychological capital on self-leadership, job involvement and organizational commitment, Master's thesis, Kyunghee University, Seoul, Korea, pp.1-100, 2020.
  44. Y. R. Lee, "The effect of job satisfaction and based on positive psychological capital in beauty related experts", Journal of Beauty Art Management, vol.9, no.1, pp.61-68, 2015.
  45. J. S. Oh, The mediating effect of human resource flexibility on the relationship between transformational leadership and its performance of beauty service employees, Ph.D dissertation, Seoul Venture University, Seoul, Korea, pp.1-156, 2012.