참고문헌
- Korea Hospital Management Institute(2006), A Study on the Introduction of Specialized Hospital System, pp.3-30.
- M. K. Kim, S. C. Kim, I. S. Cho(2016), A Study on the Factors of the Special Hospital Designation System that Affect Financial Performance: Comparison Before and After the Implementation of the Specialty Hospital System, The Korean Journal of Health Service Management, Vol.10(1);13-26. https://doi.org/10.12811/kshsm.2016.10.1.013
- K. S. So(2010), The Effects of Special Hospital Competencies on Customer Behavior Intentions - Focusing on the Mediating Effect of Emotional Attachment and Customer Satisfaction and Moderating Effect of Accessibility -, Dept. of Business Administration, Graduate School Konyang University, pp.8-9.
- Ministry of Health and Welfare(2016), press release,http://www.mohw.go.kr/react/al/sal0301vw.jsp?PAR_MENU_ID=04&MENU_ID=0403&page=1&CONT_SEQ=335137&SEARCHKEY=TITLE&SEARCHVALUE=%EA%B4%80%EC%A0%88
- K. J. Ji, C. M. Park(2013), A Study of the Effects upon Satisfaction, Intention to Revisit and Perceived Value by Cerebrovascular Disease Patients through the Quality of Medical Services, The Korean Journal of Health Service Management, Vol.7(2);53-67. https://doi.org/10.12811/kshsm.2013.7.2.053
- Ministry of Health and Welfare(2015), Guidance on designation and operation of specialized hospitals, pp.3-11.
- H. S. Lee, H. J. Lee(2012), IPA(Importance Performance Analysis) of Hospital Choice in Internal and External Customers, Korean Journal of Hospital Management, Vol.17(3);83-98.
- J. B. Ha, S. M. Baik, H. Y. Lee(2016), A study on the Effect of Local General hospital Selection Attributes on Hospital Image and Behavior intention, Health Service Management Review, Vol.16(4);17-29.
- S. I. Hwang(2007), A Study on Hospital Choice Factors between Special Hospitals and General Hospitals, Dept. of Public Health Policy Management, The Graduate School of Public Health, Yonsei University, pp.5-43.
- S. H. Kim, H. K, Sul(2012), Scale Development and Importance-Performance Analysis of Selection Attributes in Specialized Hospitals : Focused on the Patients of Orthopedics Specialized Hospitals in Busan, Journal of North-East Asian Cultures, Vol. 31;657-676.
- K. M. Park(2015), The Effects of Hospital Choice Factors on Customer Satisfaction and Revisiting Intention in General Hospitals, Department of Public Health Administration, Graduate School of Inje University, pp.48-93.
- M. H. Park(2010), Analysis of the Effects of Hospital Selection Factors on Customer Satisfaction and Customer Loyalty, Graduate School of Chung-Buk University, pp. 12-176.
- G. I. Jeon(2013), The Effect of Human and Physical Relationship Quality on Customer Satisfaction and Loyalty in the Rehabilitation Hospitals, Graduate School of Business Administration, Young-Nam University, pp.15-69.
- Y. I. Im(2013), A Study on Impact of Service Quality on Relationships among Customer Satisfaction, Commitment and Loyalty in Medical Services, Dept. of Business Administration, Graduate School of Gachon University, pp.16-20.
- K. A. Lee(2006), An Analysis of Hospital Selection Factors And Patient Satisfaction Improvement, Graduate School of Hospital Management, Gachon Medical School, pp. 19-20.
- C. H. Kang(2012), A Study on the Effects of Core Factors of Medical Service Quality on Customers' Intention of Reuse-Focusing on medical institutions located in the area of Busan city and Gyeongsangnam-do province, Department of International Trade Graduate School, Inje University, pp.44-71.
- J. C. Lee(2014), Factors determining Inpatient Satisfaction in Orthopedic Specialty Hospitals, Department of Health Policy and Management, Graduate School of Inje University, pp.70-71.
- S. M. Im(2013), The recognization of medical consumers about specialized hospital, Graduate School of Catholic University of Pusan, pp.18-25.
- B. M. Kim(2018), A Study on factors influencing on selection of specialty hospital among loyal customers, Graduate School of Soonchunhyang University, pp.21-45.
- H. J. Lee, J. W. Lee, S. J. Hong(2009), The Study on Selection Factors of Ophthalmic Medical Institute and Habits of Information Searching, The Korean Journal of Health Service Management, Vol.3(1);43-54.
- M. K. Kim(2007), A Study on the Patient's Satisfaction of the Medical Services According to the Choice Attributes of Hospital, Graduate School of Dong-eui University, pp.79-107.
- J. S. Lee(2010), Study on the Patients' Satisfaction at Medical Service and Intention of Reuse of Hospital, The Graduate School of Industrial Management, Engineering & Design, Hanyang University, pp.37-39.
피인용 문헌
- 부산·경남지역 의료소비자들의 전문병원에 대한 지각 만족도와 기대요소 간의 인과관계 vol.11, pp.7, 2019, https://doi.org/10.22156/cs4smb.2021.11.07.181
- Hospital Selection Factors of Sleep Disorder: Sleep Apnea Versus Other Sleep Disorders vol.18, pp.2, 2021, https://doi.org/10.13078/jsm.210008