Butterfly Chatbot: Finding a Concrete Solution Strategy to Solve Contradiction Problems

The Butterfly model, which aims to solve contradiction problems, defines the type of contradiction for given problems and finds the problem-solving objectives and their strategies. Unlike the ARIZ algorithm in TRIZ, the Butterfly model is based on logical proposition, which helps to reduce trial and errors and quickly narrows the problem space for solutions. However, it is hard for problem solvers to define the right propositional relations in the previous Butterfly algorithm. In this research, we propose a contradiction solving algorithm which determines the right problem-solving strategy just with yes or no simple questions. Also, we implement the Butterfly Chatbot based on the proposed algorithm that provides visual and auditory information at the same time and help people solve the contradiction problems. The Butterfly Chatbot can solve contradictions effectively in a short period of time by eliminating arbitrary alternative choices and reducing the problem space.