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Differential Levels of Governance and Its Impact on Urban Park Management and Users' Satisfaction - The Case of Sheffield District Parks, UK -

도시공원관리 거버넌스 구축정도에 따른 이용자 만족도 차이 - 영국 셰필드 지구공원을 대상으로 -

  • Nam, Jinvo (The Place-Keeping Research Group, The University of Sheffiel) ;
  • Kim, Hyun (Dept. of Landscape Architecture, Dankook University)
  • 남진보 (셰필드대학교 The Place-Keeping Research Group) ;
  • 김현 (단국대학교 녹지조경학과)
  • Received : 2019.04.19
  • Accepted : 2019.08.19
  • Published : 2019.08.31

Abstract

In the late 1980s, a financial crisis and Compulsory Competitive Tendering (CCT) in green space services brought with it a profound impact on the quality of parks in the UK. Such government projects, e.g. Urban Task Force (1999) and Public Parks Assessment (2001), aimed to raise the awareness of the severity of the declining standards of urban parks. Since the late 1990s, the UK governments (The New Labour (1997-2010) and The Conservative Government (2010-2019)), have often adopted community-led governance schemes to enhance the quality of parks and address problems derived from the financial crisis. Accordingly, community groups, notably 'Friends of', enlarged their involvement in the decision-making process of park management. However, there is little empirical evidence concerning the impact of community-led governance on park management, in particular, the effect on the users' perceptions of park use. This study explored the context of community-led park management to reclassify the level of build-up of governance underlined by 'A Ladder of Citizen Participation'. In addition, questionnaire surveys were conducted around two Sheffield district parks, which are located in deprived areas. As a result, community involvement in the status quo of UK urban park management has changed its form of governance based on the extent of involvement in the decision-making process. The forms of governance could be categorised in three levels: general, active, and predominant governance, where the extents of decision-making and sharing responsibility vary. The results obtained through the questionnaires show that one park (active governance), which has a stronger tendency of sharing responsibility to get involved in park management, had better contribution to park management and positive impacts on users' satisfaction than the other park (general governance). The findings highlight that stronger governance in partnerships with the non-public sectors can shed light on current and future park management through a shift in sharing responsibility for park management.

1980년대 후반 녹지 및 공원경영 관련 예산삭감과 의무경쟁입찰제도(Compulsory Competitive Tendering: CCT)는 영국 도시공원의 질을 저하시키는 원인이 되었다. 1999년 도시 전담 조직(Urban Task Force, 1999), 2001년 도시공원포럼(Urban Park Forum, 2001)에 의한 공공공원평가(Public Parks Assessment)는 공원의 가치와 훼손에 대한 심각성을 경고하였고, 영국의 신노동당(The New Labour Government, 1997-2010) 그리고 보수정부(The Conservative Government 2010-2019 현재)는 부족한 공원녹지 예산문제와 공원의 질적하락 문제에 대해 커뮤니티 참여를 통해 극복하고자 하였다. 이에 따라 커뮤니티 단체 그중에서도 프렌즈 그룹과 같은 비영리 봉사단체의 공원 관리 참여 및 그 역할은 확대되었다. 그러나, 실제 이와 같은 커뮤니티 주도형 거버넌스가, 특히 거버넌스의 구축 차이에 따른 공원의 질적 향상이나 이용자만족도 제고에 어떠한 영향을 미치는지에 대한 연구에 대한 고찰은 거의 이루어지지 않았다. 이에 본 연구에서는 영국의 커뮤니티 주도형 거버넌스를 통한 공원 관리의 흐름을 고찰하였으며, 거버넌스 구축단계를 구분하고자 하였다. 또한, 사회경제적으로 불리한 지역의 영국 셰필드 2개 공원을 대상으로 이용자 설문 조사를 시행하였다. 그 결과, 영국 도시공원 관리에서의 커뮤니티 참여는 의사결정 참여를 통한 거버넌스 운영 관리 구조로 발전되었으며, 일반적, 적극적, 지배적 거버넌스형 단계로 구분할 수 있었다. 또한, 커뮤니티의 의사결정 참여의 단계에 따라 다른 수준의 책임공유가 수반됨을 알 수 있었다. 설문지 분석 결과, 거버넌스 구축단계에 따라 이용자의 공원 관리 만족도에서 차이를 나타냈다. 의사결정 참여 기회를 가지는 책임공유를 수반하는 적극적 거버넌스 구축 공원에서 이용자 만족도에 더욱 긍정적으로 작용하고 있음을 알 수 있었다. 지속적인 커뮤니티의 의사결정 참여를 통한 적극적 거버넌스 구조의 공원관리에 대한 책임공유를 바탕으로하는 파트너십, 특히 비공공 부문, 비영리 사회적 전문그룹 주도의 공원 운영 관리 방식이 도입되어야 함을 제시할 수 있다.

Keywords

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