Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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A Study on Maturity Model of Information Integration System

정보연계 시스템의 성숙도 모델에 관한 연구

  • Ha, Hyodong (Department of Information System, Hanyang University) ;
  • Lee, Ook (Department of Information System, Hanyang University)
  • 하효동 (한양대학교 정보시스템학과) ;
  • 이욱 (한양대학교 정보시스템학과)
  • Received : 2019.06.04
  • Accepted : 2019.08.02
  • Published : 2019.08.31
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Abstract

In this era of big data, a variety of government organizations are trying to create new added value via Information Integration. Therefore, several projects related to government agencies' information sharing have activated system connection/integration. The risk factors of system operation, however, have increased as the volume of Information Integration System grows. The interference in information sharing is predicted to affect the operation of the agencies, and the issue will grow even worse with massive impact on civil society when the agency operation is interrupted due to system failures in terms of infrastructure, software, data quality, and security. Diverse studies related to the maintenance of Information System have been conducted, but there is currently no evaluation framework for the operational system of Information Integration between various government agencies. In this respect, this study distinguishes each of the Information System components, Data, IT, People, Process, systematizes with Plan-Do-See, and finally presents a maturity model for Information Integration. Nine derived processes were analyzed through interview and questionnaires from Information Integration System officials, further suggesting maturity stage applying CMMI. This model allows diagnosis of the maturity level of an Information Integration System, and is expected to be utilized as resource for improving organizational processes.

빅데이터 시대에 다양한 분야의 정부 조직은 정보연계를 통한 새로운 부가가치를 창출하고자 시도하고 있다. 이에 정부 기관 간 정보공유, 시스템 연계 및 통합과 관련된 프로젝트가 늘어나고 있다. 하지만 정보연계 시스템이 늘어남에 따라 시스템 운영에 대한 위험 요소가 더욱 증가하고 있다. 프로젝트 종료 이후 시스템 운영단계에서 인프라, 소프트웨어, 데이터 품질 및 보안 등으로 인한 다양한 시스템 장애로 이어져 정보연계가 이루어지지 않는다면, 조직의 직간접적인 손실과 사회에 미치는 영향은 커진다. 정보시스템의 유지보수와 관련된 다양한 연구가 이루어져 왔지만, 정부 기관간 운영 중인 시스템의 정보연계에 관한 평가 체계가 부재하다. 이에 본 논문은 정보시스템의 구성요소인 Data, IT, People, Process로 구분하고 계획-실행-점검(Plan-Do-See)으로 체계화하여, 이를 적용한 정보연계 시스템의 성숙도 모델을 제시한다. 도출된 9개의 프로세스는 현재 정보연계 시스템 담당자들을 대상으로 인터뷰 및 설문조사를 통해 분석한다. 그리고 CMMI를 적용한 성숙 단계를 제시한다. 이를 통해 정보연계 시스템의 성숙 수준을 진단할 수 있으며, 프로세스 개선 작업을 수행할 수 있는 정보로 활용될 것으로 기대한다.

Keywords

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