DOI QR코드

DOI QR Code

간호조직 내 정치와 갈등이 태움에 미치는 영향에 관한 실증연구

An Empirical Study on the Effects of Organizational Politics and Conflicts on Workplace Bullying among Nurses

  • Hong, Ah Ram (Department of Public Administration, The Catholic University of Korea) ;
  • Lee, Sun Young (Government Innovation & Productivity Institute, The Catholic University of Korea) ;
  • Cheong, Jong One (Department of Public Administration, The Catholic University of Korea)
  • 투고 : 2019.06.07
  • 심사 : 2019.08.20
  • 발행 : 2019.08.28

초록

본 연구목적은 대형 종합병원의 간호조직 내 정치와 갈등 지각정도를 파악하고, 조직 내 정치와 갈등이 간호조직 내 괴롭힘, 즉 태움에 어떠한 영향을 주고 있는지를 실증분석하는 것이다. 연구방법은 서울 A대학병원에서 근무하는 273명 간호사들을 대상으로 다중회귀분석을 실시하였다. 분석결과, 조직 내 정치 및 관계갈등은 간호조직 내 태움을 증폭시키고 있음을 확인할 수 있었다. 즉 간호조직 내 파벌이나 하위 집단 간 갈등, 따돌림, 구성원 간 감정적 갈등이 심화되면서, 태움 역시 증가하고 있음을 확인하였다. 본 연구가 탐색적 성격을 가진 만큼 향후 조직 내 정치, 갈등, 그리고 태움에 관한 연구가 본격화되어, 그 관리적 방안에 대한 진지한 고민과 실질적 함의를 모색할 것을 기대해본다.

The purpose of this research is to identify the level of perception of conflict with politics within nursing organizations in large general hospitals, and to empirically analyze how politics and conflicts in the organization affect workplace bullying(taeoom) within nursing organizations. The research method conducted multiple regression analysis on 273 nurses working at A University Hospital in Seoul. The analysis shows that political and relationship conflicts within the organization are amplifying the workplace bullying within the nursing system. It was confirmed that taeoom was also increasing as conflicts between factions or subgroups within the nursing system, alienation, and emotional conflicts among members grew. We hope that the future research regarding taeoom will seek serious theoretical insights and practical implications for its management.

키워드

참고문헌

  1. K. D. Yoon. (2019. 04. 28.). If you make a mistake, cut your finger. Yonhap News.
  2. W. Y. Choi. (2019. 04. 20.). To get rid of the nurse's burn until it's ash. Money Today News.
  3. D. Salin. (2003). Bullying and organizational politics in competitive and rapidly changing work environments. International Journal of Management and Decision Making, 4, 35-46. https://doi.org/10.1504/IJMDM.2003.002487
  4. J. Pfeffer. (1981). Power in organizations. Marshfield, Massachusetts: Pitman Pub. Inc., Marshfield, Massachusetts.
  5. J. Gandz & V. V. Murray. (1980). The experience of workplace politics. Academy of Management Journal, 23(2), 237-51. DOI : 10.5465/255429
  6. G. R. Ferris, G. S. Russ & P. M. Fandt. (1989). Politics in organizations. In: R. A. Giacalone & P. Rosenfeld, editors. Impression Management in The Organization. Hillsdale, NJ: Lawrence Erlbaum Associates, Inc.; p. 143-70.
  7. A. Drory & T. Romm. (1990). The definition of organizational politics: A review. Human Relations, 43(11), 1133-54. DOI: 10.1177/001872679004301106
  8. G. R. Ferris, D. C. Treadway, P. L. Perrewé, R. L. Brouer, C. Douglas & S. Lux. (2007). Political skill in organizations. Journal of Management, 33(3), 290-320. DOI : 10.1177/0149206307300813
  9. Kapoutsis, I., Papalexandris, A., Nikolopoulos, A., Hochwarter, W. A., & Ferris, G. R. (2011). Politics perceptions as moderator of the political skill-job performance relationship: A two-study, cross-national, constructive replication. Journal of Vocational Behavior, 78(1), 123-135. DOI : 10.1016/j.jvb.2010.09.009
  10. Amason, A. C. & Schweiger, D. M. (1994). Resolving the paradox of conflict, strategic decision making, and organizational performance. International Journal of conflict management, 5, 239-253. DOI : 10.1108/eb022745
  11. K. A. Jehn. (1997). A qualitative analysis of conflict types and dimensions in organizational groups. Administrative Science Quarterly, 42, 530-557. DOI : 10.2307/2393737
  12. C. K. De Dreu & L. R. Weingart. (2003). Task versus relationship conflict, team performance, and team member satisfaction: a meta-analysis. Journal of Applied Psychology, 88(4), 741. DOI : 10.1037/0021-9010.88.4.741
  13. S. Y. Lee & J. O. Cheong. (2013). An exploratory study on organizational conflict types and conflict management. Korean Public Administration Quarterly, 25, 743-765.
  14. B. M. Bang, S. Y. Lee & J. O. Cheong. (2015). Empirical study on the turn-over intention of university hospital nurses. Journal of Digital Convergence, 13(2), 205-213. DOI : 10.14400/JDC.2015.13.2.205
  15. H. J. Kim. (2011). The relationship of conflict types and conflict management styles. The Korean Association for Organizational Studies, 8(2), 111-40. https://doi.org/10.21484/kros.2011.8.2.111
  16. H. Leymann. (1990). Mobbing and psychological terror at workplaces. Violence and Victims, 5(2), 119-126. DOI : 10.1891/0886-6708.5.2.119
  17. H. M. Son, M. H. Koh, C. M. Kim & J. H. Moon. (2001). The clinical experiences of adaptation as a new nursing staff. Journal of Korean Academy of Nursing, 31(6), 988-997. https://doi.org/10.4040/jkan.2001.31.6.988
  18. S. L. Johnson & R. E. Rea. (2009). Workplace bullying: Concerns for nurse leaders. Journal of Nursing Administration, 39, 84-90. DOI : 10.1097/NNA.0b013e318195a5fc
  19. D. Yildirim. (2009). Bullying among nurses and its effects. International Nursing Review, 56, 504-11. DOI : 10.1111/j.1466-7657.2009.00745.x
  20. P. A. Berry, G. L. Gillespie, D. Gates & J. Schafer. (2012). Novice nurse productivity following workplace bullying. Journal of Nursing Scholarship, 44(1), 80-87. DOI : 10.1111/j.1547-5069.2011.01436.x
  21. F. Faul, E. Erdfelder, A.-G. Lang & A. Buchner. (2007). G* Power: statistical power analyses for windows and mac (version 3.1. 9.2)[software].
  22. G. R. Ferris & K. M. Kacmar. (1992). Perceptions of organizational politics. Journal of Management, 18(1), 93-116. DOI : 10.1177/014920639201800107
  23. J. W. Park & S. Y. Won. (2013). Perception of organizational politics and factors affecting it. Korean Public Administration Review, 47, 93-120.
  24. E. Vigoda-Gadot. (2000). Internal politics in public administration systems: An empirical examination of its relationship with job congruence, organizational citizenship behavior, and in-role performance. Public Personnel Management, 29(2), 185-210. DOI : 10.1177/009102600002900203
  25. S. J. Bae, J. O. Cheong & S. Y. Lee. (2016). A study on effects of organizational justice on organizational politics and conflicts - Focusing on a local government organization in Korea -. The Journal of Policy Development, 16, 121-50. https://doi.org/10.35224/kapd.2016.16.2.005
  26. K. A. Jehn. (1995). A multimethod examination of the benefits and detriments of intragroup conflict. Administrative Science Quarterly, 40, 256-82. DOI: 10.2307/2393638
  27. Y. J. Lee & M. H. Lee. (2014). Development and validity of workplace bullying in nursing-type inventory (WPBN-TI). Journal of Korean Academy of Nursing, 44(2), 209-18. https://doi.org/10.4040/jkan.2014.44.2.209
  28. H. Y. Kang (2014). The relationship among nurses' workplace bullying, organizational commitment and turnover intention. Master's Thesis, Yonsei University, Seoul.
  29. S. Y. Park (2016). The relationships among workplace bullying, job stress, and turnover intention in nurses working at hospital. Master's Thesis, Hanyang University, Seoul.
  30. J. O. Cheong. (2017). An empirical study on the relationships between organizational politics, conflicts, and justice employing structural equation modeling. Korean Public Management Review, 31(4), 243-68. https://doi.org/10.24210/kapm.2017.31.4.011
  31. S. H. Cheong. (2018). A Ground Theory on Occurrence and Persistence of Tae-um among Nurses on the Nursing Unit Environment, Department of Nursing. Doctoral dissertation. Seoul National University, Seoul.