한국병원경영학회지 (Korea Journal of Hospital Management)

한국병원경영학회 (Korean Society of Hospital Management)
권호 표지

병원종사자의 공공서비스동기와 영향요인

Antecedents of Employee's Public Service Motivation in Healthcare Organization

  • 윤혜정 (서울대학교 보건대학원 보건학과) ;
  • 유명순 (서울대학교 보건대학원 보건학과)
  • Yoon, Hyejung (Department of Public Health Science, Graduate School of Public Health, Seoul National University) ;
  • You, Myoungsoon (Department of Public Health Science, Graduate School of Public Health, Seoul National University)
  • 투고 : 2019.04.11
  • 심사 : 2019.05.30
  • 발행 : 2019.06.30
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초록

Purpose / Approach : This study aims to analyze the level of public service motivation and its antecedents by using survey data of 1,498 professional employees in public and private hospitals. Findings : Among job-related, organization-related, and socialization-related factors of professional employees, the socialization factors have a strong effect on individual's overall and the four sub-dimensions of public service motivation. While the effect of organizational identification is prominent in the public hospital, professional identification is more powerful in the private hospital. Person-job fit and person-organizational value fit also play a significant role in determining public service motivation. Organizational vision salience in public hospital has negative effect on public service motivation and attraction-to-public-service dimension. The significant determinants and its effect size are different according to hospital type and each sub-dimension of public service motivation. Practical Implications : The empirical findings show that individual's level of public service motivation in hospitals could be enhanced through the interaction between individual and their organization, and various organization-related factors. Further implications of the study are discussed from human resource management perspective in hospitals.

키워드

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