DOI QR코드

DOI QR Code

Effects of Global Consumer Culture Positioning versus Local Consumer Culture Positioning in TV Advertisements on Consumers' Brand Evaluation and Attitude toward Brand

  • Received : 2019.09.12
  • Accepted : 2019.12.15
  • Published : 2019.12.31

Abstract

Purpose - We perform an empirical analysis of the effects of global consumer culture positioning (GCCP) in TV advertisements on consumer's brand evaluations (perceived quality, perceived price, and brand prestige) and attitude toward brand. Also, we analyze the moderating roles of consumer characteristics (ethnocentrism and level of product knowledge) in those effects. Design/methodology - This research is based on a survey of 210 randomly-selected university students in Seoul, Korea. The participants in the survey were shown a total of 8 TV advertisements of consumer goods of nondurable goods (fast food and carbonated drinks), and durable goods (sports shoes and digital camera), which included two advertisements for each product where one uses GCCP strategy while another uses LCCP strategy. We estimate the structural model using the AMOS 18.0 computer program. Findings - We find that GCCP has more positive effects on consumers' brand evaluations and attitude toward brand than LCCP in TV advertising. We also find that GCCP has stronger effects on brand evaluation and attitude toward brand in consumers with weak ethnocentrism and in those with a low level of product knowledge. Practical implications - Using GCCP in an advertisement is an effective way of improving consumer's evaluation of the brand and attitude toward the brand mainly when cosmopolitan consumers and consumers with low knowledge levels are segmented as targets. Originality/value - The study contributes to identify how and for what consumer groups' global brand positioning strategies in TV advertisements affect consumers' brand evaluations and their attitudes toward brands.

Keywords

References

  1. Aaker, D. A. (1996), Building Strong Brands, New York, NY: The Free Press.
  2. Aaker, D. A. (1991), Managing Brand Equity, New York, NY: The Free Press.
  3. Ajzen, I. and M. Fishbein (1980), Understanding Attitude and Predicting Social Behavior, Englewood Cliffs, NJ: Prentice Hall.
  4. Akaka, M. A. and D. L. Alden (2010), "Global Brand Positioning and Perceptions: International Advertising and Global Consumer Culture", International Journal of Advertising, 29(1), 37-56. https://doi.org/10.2501/S0265048709201026
  5. Alba, J. W. and J. W. Hutchinson (1987), "Dimensions of Consumer Expertise", Journal of Consumer Research, 13(March), 411-454. https://doi.org/10.1086/209080
  6. Alden, D. L., J. B. Steenkamp and R. Batra (1999), "Brand Positioning through Advertising in Asia, North America and Europe: The Role of Global Consumer Culture", Journal of Marketing, 63(1), 75-87. https://doi.org/10.2307/1252002
  7. Amine, L., M. Chao and M. Arnold (2005), "Exploring the Practical Effects of Country of Origin, Animosity, and Price-Quality Issues: Two Case Studies of Taiwan and Acer in China", Journal of International Marketing, 23(3), 227-239.
  8. Arnould, E. and C. J. Thomson (2005), "Consumer Culture Theory (CCT): Twenty Years of Research", Journal of Consumer Research, 31(1), 868-892. https://doi.org/10.1086/426626
  9. Arnould, E. and C. J. Thomson (2018), Consumer Culture Theory: A Short History of a Young Subdiscipline (or the Tale of the Rebellious Offspring), Oxford, UK: Oxford Handbook of Consumption.
  10. Bartikowski, B. and M. Cleveland (2017), "'Seeing Is Being': Consumer Culture and the Positioning of Premium Cars in China", Journal of Business Research, 77, 195-202. https://doi.org/10.1016/j.jbusres.2016.12.008
  11. Batra, R. (1995), "The Why, When, and How of Global Branding". In S. Sanjay (Ed.), Brand Equity and the Marketing Mix: Creating Customer Value (Conference Proceeding Report), Cambridge, MA: Marketing Science Institute, 95-111.
  12. Batra, R., V. Ramaswamy, D. L. Alden, J. B. Steenkamp and S. Ramachander (2000), "Effects of Brand Local and Nonlocal Origin on Consumer Attitudes in Developing Countries", Journal of Consumer Psychology, 9(2), 83-95. https://doi.org/10.1207/S15327663JCP0902_3
  13. Baughn, C. C. and A. Yaprak (1996), "Economic Nationalism: Conceptual and Empirical Development", Political Psychology, 17(4), 759-778. https://doi.org/10.2307/3792137
  14. Beardon, W. O. and M. J. Etzel (1982), "Reference Group Influence on Product and Brand Purchase Decisions", Journal of Consumer Research, 9(2), 183-194. https://doi.org/10.1086/208911
  15. Booth, K. (1979), Strategy and Ethnocentrism, New York, NY: Holmes & Meier.
  16. Chang, S. J., A. V. Witteloostuijn and L. Eden (2010), "From the Editors: Common Method Variance in International Business Research", Journal of International Business Studies, 41, 178-184. https://doi.org/10.1057/jibs.2009.88
  17. Cowley, E. and A. Mitchell (2003), "The Moderating Effect of Product Knowledge on the Learning and Organization of Product Information", Journal of Consumer Research, 30(December), 443-454. https://doi.org/10.1086/378620
  18. Dawar, N. and P. Parker (1994), "Marketing Universals: Consumers' Use of Brand Name, Price, Physical Appearance, and Retailer Reputation as Signals of Brand Quality", Journal of Marketing, 58(April), 81-95.
  19. Duhan, D., S. Johnson, J. Wilcox and G. Harrell (1997), "Influences on Consumer Use of Word-of-Mouth Recommendation Sources", Journal of the Academy of Marketing Science, 25(4), 283-295. https://doi.org/10.1177/0092070397254001
  20. Engel, J., R. Blackwell and P. Miniard (1986), Consumer Behavior, New York, NY: The Dryden Press.
  21. Erdem, T., J. Swait and A. Valenzuela (2006), "Brand as Signals: A Cross-country Validation Study", Journal of Marketing, 70(1), 34-49. https://doi.org/10.1509/jmkg.70.1.034.qxd
  22. Fishbein, M. and I. Ajzen (1975). Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research, Reading, MA: Addison-Wesley.
  23. Fornell, C. D. and F. Larcker (1981), "Evaluating Structural Equation Models with Unobservable Variables and Measurement Errors", Journal of Marketing Research, 18(February), 39-50. https://doi.org/10.1177/002224378101800104
  24. Friedman, J. (1990) "Being in the World: Globalization and Localization", Theory, Culture and Society, 7, 311-328. https://doi.org/10.1177/026327690007002018
  25. Gammoh, B., A. C. Koh and S. C. Okoroafo (2011), "Consumer Culture Brand Positioning Strategies: An Experimental Investigation", Journal of Product & Brand Management, 20(1), 48-57. https://doi.org/10.1108/10610421111108012
  26. Geiger-Oneto, S., B. D. Gelb, D. Walker and J. D. Hess (2013), ""Buying Status" by Choosing or Rejecting Luxury Brands and their Counterfeits", Journal of the Academy of Marketing Sciences, 41(3), 357-372. https://doi.org/10.1007/s11747-012-0314-5
  27. Goldsmith, R., D. Kim, L. Flynn and W. Kim (2005), "Price Sensitivity and Innovativeness for Fashion among Korean Consumers", Journal of Social Psychology, 145(5), 501-508. https://doi.org/10.3200/SOCP.145.5.501-508
  28. Guo, X. (2013), "Living in a Global World: Influence of Consumer Global Orientation on Attitudes Toward Global Brands from Developed Versus Emerging Countries", Journal of International Marketing, 21(1), 1-22. https://doi.org/10.1509/jim.12.0065
  29. Hassan, S. S. and L. P. Katsanis (1994), "Global Market Segmentation Strategies and Trends". In S. S. Hassan and E. Kaynak (Eds.), Globalization of Consumer Markets: Structures and Strategies, New York, NY: International Business Press, 47-62.
  30. Hofstede, G. (1998), "Attitudes, Values and Organizational Culture: Disentangling the Concepts", Organization Studies, 19(3), 477-493. https://doi.org/10.1177/017084069801900305
  31. Huang, Y. (2016), "Global Consumer Culture Positioning (GCCP): Reviews and Conceptual Framework", Journal of International Business Research, 15(1), 56-62.
  32. Hung, K., F. Gu and D. Tse (2005), "Improving Media Decisions in China: A Targetability and Cost-Benefit Analysis", Journal of Advertising, 34(1), 49-63. https://doi.org/10.1080/00913367.2005.10639186
  33. Jeong, I. and E. Kim (2011), "An Empirical Study of Branding Strategy in International Market", International Business Review, 15(1), 99-123. https://doi.org/10.21739/IBR.2011.03.15.1.99
  34. Jeong, I. and S. Xiao (2008), "Consumer Attitude toward Global Brands: The Perspective of Chinese Consumers", International Business Review, 12(1), 1-28. https://doi.org/10.1016/S0969-5931(02)00085-9
  35. Johnson E. J. and J. E. Russon (1984), "Product Familiarity and Learning New Information", Journal of Consumer Research, 11(June), 542-550. https://doi.org/10.1086/208990
  36. Jun, S., Y. Jeong, J. W. Gentry and Y. J. Hyun (2017), "The moderating effect of self-esteem on consumer responses to global positioning in advertising", International Journal of Advertising, 36(2), 272-292. https://doi.org/10.1080/02650487.2015.1094859
  37. Jung, S. and W. L. Yuan (2013), "A Study on the Consumer Ethnocentrism Animosity and Product Judgment Effect on Foreign Products Purchase Intention: A Comparative Study between Korean and Japanese Electronic Products in China", International Commerce and Information Review, 15(1), 185-206. https://doi.org/10.15798/KAICI.15.1.201303.185
  38. Kapferer, J. N. (1997), Strategic Brand Management (2nd ed.), London: Kogan Page.
  39. Katsikeas, C., D. Skarmeas and D. C. Bello (2009), "Developing Successful Trust-based International Exchange Relationships", Journal of International Business Studies, 40, 132-155. https://doi.org/10.1057/palgrave.jibs.8400401
  40. Keller, K. L. (1998), Strategic Brand Management, Upper Saddle River, NJ: Prentice-Hall.
  41. Kim, J., C. Mun and Y. Kim (2012), "A Study on Cultural Characteristic Differences and Brand Attitude of Chinese Consumers", Journal of International Area Studies, 16(3), 181-207.
  42. Lee, C. and T. Kim (2011), "The Effect of Global Consumer Culture Positioning in TV Advertising on Product Evaluation and Attitude toward Advertising", International Management Study, 22(4), 25-51.
  43. Lee, C. (2002), "Usage and Characteristics of Global Consumer Culture Positioning in TV Ads", Journal of Consumer Study, 13(4), 149-167.
  44. Lee, C. and R. Green (1991), "A Cross-cultural Test of the Fishbein Behavioral Intention Model", Journal of International Business, 22(2), 289-305. https://doi.org/10.1057/palgrave.jibs.8490304
  45. Lee, S., M. Kotabe, A. Yoon and K. Kwon (2013), "Export Strategies and Performance of Small and Medium-sized Enterprises: Evidence from Korean Manufacturing SMEs", Journal of Korea Trade, 17(1), 1-24.
  46. Liu, Y., W. Tao and W. H. S. Tsai (2017), "Global versus Local Consumer Culture Positioning in a Transitional Market: Understanding the Influence of Consumer Nationalism", International Journal of Strategic Communication, 11(4), 344-360. https://doi.org/10.1080/1553118X.2017.1339040
  47. MacKenzie, S. B. and R. J. Lutz (1989), "An Empirical Examination of the Structural Antecedents of Attitude Toward the Ad in an Advertising Prestesting Context", Journal of Marketing, 53(April), 48-65. https://doi.org/10.1177/002224298905300204
  48. Michell, A. and J. C. Olson (1981), "Are Product Attribute Beliefs the Only Mediator of Advertising Effects on Brand Attitude", Journal of Marketing Research, 18(August), 318-332. https://doi.org/10.1177/002224378101800306
  49. Moore, J. (1993), "Building Brands Across Markets: Cultural Differences in Brand Relationships With the European Community". In D. A. Aakeer and A. L. Biel (Eds.), Brand Equity and Advertising: Advertising's Role in Building Strong Brands, Hillsdale, NJ: Lawrence Erlbaum Associates.
  50. Nelson, M. and H. J. Paek (2007), "A Content Analysis of Advertising in a Global Magazine across Seven Countries: Implications for Global Advertising Strategies", International Marketing Review, 24(1), 64-86. https://doi.org/10.1108/02651330710727196
  51. Nijssen, E. J. and S. P. Douglas (2011), "Consumer World-mindedness and Attitudes toward Product Positioning in Advertising: An Examination of Global versus Foreign versus Local Positioning", Journal of International Marketing, 19(3), 113-133. https://doi.org/10.1509/jimk.19.3.113
  52. Oliver, R. L. and W. O. Bearden (1985) "Crossover Effects in the Theory of Reasoned Action: A Moderating Influence Attempt", Journal of Consumer Research, 12(3), 324-340. https://doi.org/10.1086/208519
  53. Pae, J. H., S. Samiee and S. Tai (2000), "Global Advertising Strategy: The Moderating Role of Brand Familiarity and Execution Style", International Marketing Review, 19, 176-189. https://doi.org/10.1108/02651330210425024
  54. Podsakoff, P. M., S. B. MacKenzie, J. Y. Lee and N. Podsakoff (2003), "Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies", Journal of Applied Psychology, 88(5), 879-903. https://doi.org/10.1037/0021-9010.88.5.879
  55. Rao, A. and W. A. Sieben (1992), "The Effect of Prior Knowledge on Price Acceptability and the Type of Information Examined", Journal of Consumer Research, 19(2), 256-270. https://doi.org/10.1086/209300
  56. Rhee, J. H. and S. Kim (2014), "Brand Positioning and Global Competitiveness: The Case of Hyundai Motor India", International Management Study, 25(1), 59-87.
  57. Roth, M. (1995), "The Effects of Culture and Socioeconomics on the Performance of Global Brand Image Strategies", Journal of Marketing Research, 32(2), 163-175. https://doi.org/10.1177/002224379503200204
  58. Shimp, T. and S. Sharma (1987), "Consumer Ethnocentrism: Construction and Validation of the CETSCALE", Journal of Marketing Research, 24, 290-288. https://doi.org/10.1177/002224378702400305
  59. Shimp, T., A. Terence and K. Alican (1984) "The Theory of Reasoned Action Applied to Coupon Usage," Journal of Consumer Research, 11(3), 795-809. https://doi.org/10.1086/209015
  60. Shocker, A. D., R. Srivastava and R. W. Ruekert (1994) "Challenges and Opportunities Facing Brand Management: An Introduction to the Special Issue", Journal of Marketing Research, 31(2), 149-158. https://doi.org/10.2307/3152190
  61. Sichtmann, C., V. Davvetas and A. Diamantopoulos (2018), "The Relational Value of Perceived Brand Globalness and Localness", Journal of Business Research, 104, 597-613. https://doi.org/10.1016/j.jbusres.2018. 10.025
  62. Steenkamp, J. B. (2019), "Global Versus Local Consumer Culture: Theory, Measurement, and Future Research Directions", Journal of International Marketing, 27(1), 1-19. https://doi.org/10.1177/1069031X18811289
  63. Steenkamp, J. B., R. Batra and D. Alden (2003), "How Perceived Brand Globalness Creates Brand Value", Journal of International Business Studies, 34(1), 53-65. https://doi.org/10.1057/palgrave.jibs.8400002
  64. Suh, Y. and J. B. Kim (2001), "The Role of Country Image in Developing Global Brands", Journal of Korea Trade, 5(1), 45-66.
  65. Taylor, C. R. and S. Okazaki (2015), "Do Global Brands Use Similar Executional Styles "Across Cultures? A Comparison of U. S. and Japanese Television Advertising", Journal of Advertising, 44(3), 276-288. https://doi.org/10.1080/00913367.2014.996306
  66. Tharp, M. and J. Jeong (2001), "The Global Network Communications Agency", Journal of International Marketing, 9(4), 111-131. https://doi.org/10.1509/jimk.9.4.111.19939
  67. Tifferet, S. and R. Herstein (2010), "The Effect of Individualism on Private Brand Perception: A Cross-cultural Investigation", Journal of Consumer Marketing, 27(4), 313-323. https://doi.org/10.1108/07363761011052350
  68. Westjohn, S. A., N. Singh and P. Magnusson (2012), "Responsiveness to Global and Local Consumer Culture Positioning: A Personality and Collective Identity Perspective", Journal of International Marketing, 20(1), 58-73. https://doi.org/10.1509/jim.10.0154
  69. Xiaoling, G., M. Heinberg and S. Zou (2019), "Enhancing Consumer Attitude toward Culturally Mixed Symbolic Products from Foreign Global Brands in an Emerging-Market Setting: The Role of Cultural Respect", Journal of International Marketing, 27(3), 79-97. https://doi.org/10.1177/1069031X19843912
  70. Zambuni, R. (1983), "Developing Brands Across Borders", Journal of Brand Management, 1(1), 22-29. https://doi.org/10.1057/bm.1993.4
  71. Zhou, L., L. Teng and P. Poon (2008), "Susceptibility to a Global Consumer Culture: A Three-dimensional Scale", Psychology and Marketing, 25(4), 336-351. https://doi.org/10.1002/mar.20212
  72. Zhou, N. and R. Belk (2004), "Chinese Consumer Readings of Global and Local Advertising Appeals", Journal of Advertising, 33(3), 63-76. https://doi.org/10.1080/00913367.2004.10639169

Cited by

  1. INTENTION TO PURCHASE LOCAL FOOD PRODUCTS AMONG INDONESIAN YOUNG CONSUMERS vol.8, pp.4, 2019, https://doi.org/10.18510/hssr.2020.84121