Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
권호 표지
DOI QR코드

DOI QR Code

A Study on the integrated management system for tourism complexes based on IoT technology

IoT 기술을 기반으로 한 관광단지 통합관리시스템에 관한 연구

  • An, Tai-Gi (Dept. Gwang-ju University, Hotel tourism management department)
  • 안태기 (광주대학교 호텔관광경영학부)
  • Published : 2019.12.31
Download PDF
⟨ Previous Next ⟩

Abstract

The purpose of this study is to analyze the actual condition of tourism complex and to apply IoT-based integrated management system to tourism complex to improve the utilization and management of tourism complex. Tourists need various information to take the lead in tourism activities, and all of these necessary information is collected through various routes such as information of the Internet, travel agencies, newspapers, and surrounding experiences. Recently, information provision through the Internet has taken a large part due to the development of information technology, and systems that combine IoT technology are being constructed. This is because the popularization of IoT technology improves the diversity, accessibility and convenience of information and makes it convenient to use. The purpose of this study is to suggest the importance of tourism information service using IoT-based system and future research directions. The previous studies on IoT-based system construction were also reviewed considering the efficiency of IoT technology. In order to solve the problems of tourism complex, this study improved the IoT-based tourism complex operation system and conducted operation management. IoT-based management system is expected to be improved as a tourism complex platform and is expected to be improved by overall management cases and experiences.

본 연구는 관광단지의 실태를 분석하고, 관광단지의 활용 및 관리를 개선하기 위해 IoT 기반 통합관리시스템을 관광단지에 적용하는 것을 목적으로 한다. 관광수요자들은 관광활동에서 관광지를 선책하기 위해서 다양한 필요하며 이러한 필요한 모든 정보는 인터넷이나 여행사, 신문, 주위의 경험자들의 정보 등 여러 경로로 통해 수집하게 된다. 최근 정보기술의 발달로 인터넷을 통한 정보 제공이 큰 비중을 차지하고 있으며, IoT 기술을 접목한 시스템들이 구축되고 있다. IoT 기술의 대중화로 인해 정보의 다양성과 접근성, 편리성이 향상되고 사용도 편리해지고 있기 때문이다. IoT 기반 시스템을 활용한 관광정보 서비스의 중요성과 향후 연구방향에 대해 제시하고자 한다. IoT 기술의 효율성을 고려하여 IoT 기반 시스템 구축에 대한 선행연구도 검토되었다. 관광단지의 문제점을 해결하기 위해 본 연구에서는 IoT 기반 관광단지 운영체계를 개선하여 운영관리를 수행하였다. IoT 기반 경영시스템은 관광단지 플랫폼으로서 운영에 있어 개선될 것으로 기대되며, 전반적인 경영 사례와 경험으로 개선될 것으로 기대된다.

Keywords

References

  1. B. M. Seo, (2019). A Study on the Establishment of Platform for Smart Campus Ecosystem. Journal of Industrial Convergence, 17(3), 39-49. DOI : 10.22678/JIC.2019.17.3.039
  2. H. J. Mun. (2018). Biometric Information and OTP based on Authentication Mechanism using Blockchain. Journal of Convergence for Information Technology, 8(3), 85-90. DOI : 10.22156/CS4SMB.2018.8.3.085
  3. H. S. Choi & Y. H. Cho. (2019). Analysis of Security Problems of Deep Learning Technology. Journal of the Korea Convergence Society, 10(5), 9-16. DOI : 10.15207/JKCS.2019.10.5.009
  4. T. G. Hwang Bo et al. (2016). A Research for strategies of activating ICT convergence education. Seoul : MSIP.
  5. M. J. Kim. (2018). The effect of empathy ability of nursing college students on attitude toward mental illness. Industrial convergence research, 16(3), 9-15. DOI : 10.22678/JIC.2018.16.3.009
  6. M. E. Johnston, G. D. Twynam & J. M. Farrell. (2000). Motivation and satisfaction of event volunteer for a major youth organization. Leisure/Loisir, 24(1-2), 161-177.
  7. C. Ryan & C. Bates. (1995). A rose by any other name: the motivations of those opening their gardens for a festival. Festival Management & Event Tourism, 3, 59-71.
  8. F. Saleh & C. Wood. (1998). Motives of volunteers in multicultural events: the case of Saskatoon Folkfest. Festival Management & Event Tourism, 5, 59-70. https://doi.org/10.3727/106527098792186739
  9. K. H. Lee. (2003). Service Quality Evaluatio n of a Festival: A Case of Daejeon Hanbat Cultural Festival Hanbat Cultural Festival. Cultural tourism research, 5(2), 29-44.
  10. D. A. Baker & J. L. Crompton. (2000). Quality, Satisfaction and Behavioral Intentions. Annals of Tourism Research, 27(3), 785-804. https://doi.org/10.1016/S0160-7383(99)00108-5
  11. A. Parasuraman, V. A. Zeithaml & L. L. Berry. (1988). Communication and Control Processes in the Delivery of Service Quality. Journal of Marketing, 52(April), 35-48. https://doi.org/10.2307/1251263
  12. H. S. Suk & D. G. Lee. (2000). Regional Festivals as Tourism Resources. Central Administration Bulletin, 13(2), 261-275.
  13. J. Gilmore. (1999). The experience economy: Work is theatre & every business a stage. Harvard Business School Press.
  14. R. N. Bolton & K. N. Lemon. (1999). A dynamic model of customers' usage of services: Usage as an antecedent and consequence of satisfaction. Journal of Marketing Research, 36(2), 171-186. https://doi.org/10.2307/3152091
  15. Ministry of Culture, Sports and Tourism. (2014). The mid & long-term strategic planning for balanced arrangement of public sports facilities.
  16. Ministry of Culture, Sports and Tourism. (2015). Status of national public sports facilities.
  17. Korea Institute of Sports Science. (2015). Improvements of Public Sports Facilities Management.
  18. T. G. Hwang Bo et al. (2016). A Research for strategies of activating ICT convergence education. Seoul : MSIP.