Journal of Digital Convergence (디지털융복합연구)

The Society of Digital Policy and Management (한국디지털정책학회)
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Convergent Influence of Organizational Commitment, Organizational Loyalty and Job Burnout on Turnover Intention among Some Administrative Staff in Medical Institution

의료기관 일부 원무행정직의 조직몰입, 조직충성도 및 직무소진이 이직의도에 미치는 융복합적인 영향

  • Bae, Sang-Yun (Dept. of Health Administration, Vision University of Jeonju) ;
  • Kim, Seung-Hee (Dept. of Health Administration, Vision University of Jeonju)
  • 배상윤 (전주비전대학교 보건행정학과) ;
  • 김승희 (전주비전대학교 보건행정학과)
  • Received : 2019.02.28
  • Accepted : 2019.05.20
  • Published : 2019.05.28
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Abstract

This study investigated convergent influence on turnover intension and its association with organizational commitment, organizational loyalty and job burnout among some Administrative Staff in Medical Institutions(ASMI). The subjects were 320 randomly selected ASMI from 27 medical institutions in the J region, Data collection was carried out via a structured self-administered questionaries from July 2, 2018 to July 27, 2018. Turnover intension was positively correlated with job burnout, and it was negatively correlated with organizational commitment and organizational loyalty. The covariance structure analysis showed that the higher job burnout, and the lower organizational commitment and organizational loyalty tend to increase turnover intention. The results indicate that the efforts, to increase organizational commitment and organizational loyalty, and to decrease job burnout, are required to decrease the turnover intention of ASMI. The results are expected to be useful for health administration policy and industrial health education to decrease the turnover intention of ASMI. In the following study, the analysis about convergent additional factors of influence on the turnover intention of ASMI will be needed.

본 연구는 의료기관 일부 원무행정직의 조직몰입, 조직충성도 및 직무소진과 이직의도 간의 관련성을 파악하고 이직이도에 미치는 융복합적인 영향을 규명하였다. 조사대상은 임의로 선정된 J지역의 27개 의료기관에서 무작위로 추출된 원무행정직 320명으로 하였으며, 자료수집은 2018년 7월 2일부터 2018년 7월 27일까지 구조화된 무기명 자기기입식 설문지를 통해 이루어졌다. 이직의도는 직무소진과는 양의 상관관계를, 조직몰입 및 조직충성도와는 음의 상관관계를 보였다. 공분산구조분석 결과, 직무소진이 높아질수록, 조직몰입 및 조직충성도가 낮아질수록 이직의도를 증가시키는 것으로 나타났다. 이러한 결과를 볼 때, 의료기관 원무행정직의 이직의도를 낮추기 위해서는 직무소진을 낮추고, 조직몰입 및 조직충성도를 높이는 노력이 필요하다. 분석결과는 의료기관 원무행정직의 이직의도를 낮추는 보건행정정책 및 산업보건교육에 활용이 기대된다. 추후연구에서는 의료기관 원무행정직의 이직의도에 영향을 미치는 융복합적인 추가요인에 대한 분석이 필요하다.

Keywords

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Fig. 1. Path diagram of structural equation modeling

Table 1. The normality, validity and reliability of scale

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Table 2. General Characteristics of respondents

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Table 3. Correlation coefficients between model factors

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Table 5. Structural model of endogenous and exogenous variables

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Table 4. Model identification

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