Journal of Korea Society of Industrial Information Systems (한국산업정보학회논문지)

Korea Society of Industrial Information Systems (한국산업정보학회)
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An Empirical Study on Continuous Use Intention and Switching Intention of the Smart Factory

스마트 팩토리의 지속사용의도와 전환의도에 관한 실증연구

  • Received : 2019.02.27
  • Accepted : 2019.04.07
  • Published : 2019.04.30
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Abstract

With the advent of the ICT-based 4th industrial revolution, the convergence of the manufacturing industry and ICT seems to be the new breakthrough for achieving the company's competitiveness and play a role on the key element for accelerating the revival of the manufacturing industry. When the smart factory is implemented, each plant can analyze the quantity of data collected, build the data-driven operation systems which can make decisions, and ultimately discover the correlation among many events in the manufacturing sites. As the customers' needs become diversified more and more, it is required for the company to change its operating method from large quantity batch production systems to customizable and flexible manufacturing systems. For performing this requirements, it is essential for the company to adopt the smart factory. Based on technology acceptance model (TAM), this study investigates the factors influencing continuous use intention and switching intention of the smart factory. To do so, a questionnaire survey is conducted both online and offline. 122 samples are used for the study analysis. The results of this study will provide many implications with many researchers and practitioners relevant smart factories.

ICT 기반의 제4차 산업혁명의 도래는 제조업과 ICT 융합이 새로운 경쟁력이 되고, 생산 방식의 혁명을 일으키며 제조업 위기의 돌파구로 주목을 받으면서 제조업 부활에 날개를 달아주는 요소로 부상하고 있다. 스마트 팩토리가 구현되면 각 공장에서 수집된 수많은 데이터를 기반으로 분석 및 의사결정을 하는 공장 운영체계(Data Driven Operation)를 갖춤으로써 생산현장에서 발생하는 현상과 문제들의 상관관계를 찾아낼 수 있다. 고객의 니즈가 다양해짐에 따라 다품종 대량생산에서 맞춤형 유연생산 체제로의 전환이 요구되며, 기업은 이를 위해 스마트 팩토리의 도입이 필수적이다. 본 연구는 국내 스마트 팩토리 도입 기업들을 대상으로 스마트 팩토리 지속사용의도와 전환의도에 영향을 미치는 요인들을 기술수용모형( Technology acceptance model: TAM)을 토대로 실증 분석한다. 이를 위해 본 연구는 스마트 팩토리를 운영 중인 기업들을 대상으로 온라인과 오프라인을 통해 설문조사를 실시하였으며, 최종적으로 122개의 표본을 분석에 사용하였다. 본 연구의 결과는 스마트 팩토리에 관심 있는 연구자들과 실무자들에게 많은 시사점을 제공할 것이다.

Keywords

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Fig. 1 Research Model

Table 1 Reliability and Discriminant Validity of Measurement Model

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Table 2 Results of Correlation Analysis

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Table 3 Hypothesis Test Result

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