Journal of the Korea Academia-Industrial cooperation Society (한국산학기술학회논문지)

The Korea Academia-Industrial cooperation Society (한국산학기술학회)
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Factors Influencing the Communication Behavior of nurses caring for people with Dementia: Focused on the compassionate competence and Burnout

치매대상자를 돌보는 간호사의 의사소통행위 영향요인: 공감역량과 소진을 중심으로

  • Lee, Jihye (College of Nursing, Chungnam National University) ;
  • Gang, Moonhee (College of Nursing, Chungnam National University)
  • Received : 2018.07.26
  • Accepted : 2018.10.05
  • Published : 2018.10.31
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Abstract

The purpose of this study was to investigate the influence of nurse's compassionate competence and burnout on their communication behavior with dementia patients. The subjects of this study were 190 nurses who were taking care of patients with dementia at long-term care hospitals and who agreed with the survey. The collected data were analyzed by descriptive statistics, t-test, ANOVA, Pearson Correlation Coefficient, and multiple regression. The communication behavior of nurses caring for dementia patients was found to have a significant correlation with compassionate competence and burnout. Multiple regression analysis showed that nurses' compassionate competence and burnout affected communication behavior, and the total explanatory power was 31%. It is suggested that the results of this study can be used as basic data for developing programs to improve communication behavior with patients with dementia.

본 연구의 목적은 치매대상자를 돌보는 간호사의 공감역량과 소진이 의사소통 행위에 미치는 영향을 파악하는 것이다. 연구 설계는 서술적 조사연구를 사용하였다. 연구대상은 B시, U시 및 Y시에 소재하고 있는 9개 요양병원에서 직접 치매 대상자를 돌보는 간호사 190명이다. 자료수집기간은 2018년 6월 20일에서 7월 1일까지였으며, 자기보고식 설문지로 조사하였다. 수집된 자료는 SPSS 22.0 프로그램을 이용하여, 서술통계, t-test, ANOVA, pearson correlation coefficient, multiple regression으로 분석하였다. 본 연구결과에서 치매 대상자를 돌보는 간호사의 의사소통 행위는 공감역량 및 소진과 통계적으로 유의한 상관관계가 있는 것으로 나타났다. 다중회귀분석 결과, 치매 대상자를 돌보는 간호사의 공감역량과 소진은 의사소통 행위에 통계적으로 유의한 영향을 미치는 것으로 나타났으며, 이들 변수의 총 설명력은 31%이었다. 따라서, 추후 본 연구결과를 토대로 치매 대상자를 돌보는 간호사의 의사소통행위를 증진시키기 위해 공감역량을 증진시키고 소진을 감소시킬 수 있는 교육프로그램의 개발과 평가를 위한 지속적인 연구를 제언한다.

Keywords

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