Journal of the Korea Management Engineers Society (한국경영공학회지)

Korea Management Engineers Society (한국경영공학회)
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A Study on the Effect of Personal Innovativeness on QR Code Users' Behavioral Intention

개인 혁신성이 QR코드 사용자의 행동의도에 미치는 영향

  • 이승배 (상명대학교 글로벌경영학과)
  • Received : 2018.08.27
  • Accepted : 2018.12.31
  • Published : 2018.12.31
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Abstract

Despite that QR codes are spreading worldwide in Pin Tech, logistics distribution, etc., South Korea is staying at the level of using QR codes in limited areas such as website connection and marketing communication. The purpose of this study is to propose measures for more effective use of QR codes by examining the effects of personal innovativeness on user's behavioral intentions by applying personal innovativeness to QR codes. To this end, this study was intended to examine the relationships between performance expectancy (PE), effort expectancy (EE), social expectancy (SE), and personal innovativeness, which are variables used in the Unified Theory of Acceptance and Use of Technology (UTAUT) model among innovative technology acceptance models, and behavioral intentions. For this study, a questionnaire survey was conducted with students in collages in the metropolitan area in May 2018 and the results were statistically verified using IBM SPSS 21. The results showed that PE, EE, and SE had significant positive(+) effects on personal innovativeness and behavioral intentions of QR code users. The mediating effects of personal innovativeness were tested and the results indicated that personal innovativeness partially mediates between PE and behavioral intentions and between EE and behavioral intentions but not between SE and behavioral intentions. The fact that since QR codes are expressed as a component to users through other media rather than its internal factors, the personal innovativeness of QR code users plays an important role in increasing the use of QR codes could be identified through this study.

Keywords

Acknowledgement

Supported by : 상명대학교

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