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서비스 디자인 관점의 자동차 공유 서비스 유형 분석

A Classification of Type of Car Sharing Service in Service Design Perspective

  • 유채문 (국민대학교 테크노디자인 대학원경험디자인학과) ;
  • 반영환 (국민대학교 테크노디자인 대학원경험디자인학과)
  • Yoo, Chae Moon (Korea Graduate School of Techno Design, Kookmin University, Department of Experience Design) ;
  • Pan, Young Hwan (Korea Graduate School of Techno Design, Kookmin University, Department of Experience Design)
  • 투고 : 2018.10.02
  • 심사 : 2018.10.13
  • 발행 : 2018.10.31

초록

Objective: The purpose of this paper is to define the type of car sharing service suitable for autonomous vehicles. Background: Ergonomics has a wide range of research areas. Diversity of research topic is one of the major strong points of this discipline especially in the era of fusion. Dominant areas among the diversity changed from time to time. It is interesting to study the attributing factors of the dominant areas. Method: Researched and analyzed cases of car sharing services at home and abroad, and then classified them from the perspective of service design (User, Provider, Tool, Service). Based on this researched, it was defined as a type of autonomous vehicle sharing service. Results: From a service design perspective, there are eight types that are derived, and they are divided into stages according to the degree of community activation. Conclusion: A shared model type based on a human and local community that can increase user confidence by activating the community of users using the service. Application: This study can be most meaningful in defining the autonomous car sharing model in the future.

키워드

참고문헌

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