Abstract
The purpose of this study is to identify human factors that directly or indirectly cause ship accidents and to suggest implications based on the derived human factors. In particular, we conducted a survey on the basis of the human factors derived from the literature survey and interviews, and applied the revised importance-performance analysis (IPA) to develop implications from a comparison of two groups: seafarers and shipping operations managers. Data were collected from 159 practitioners in the Korean shipping industry. The analysis structure consisted of five major factors with 20 components, including unique factors related to ship and shipping management companies, personal competence, in-vessel organization, and personnel's health, as well as social factors. The result of the IPA analysis indicates that in-vessel organization is the most urgent and major factor for improvement. Some differences exist in the components that should be improved between the two groups. For the seafarer group, an increase in unskilled onboard crew affected sustainable safety activities, thus implying an area of preferential improvement regarding the in-vessel organization factor. However, for the shipping operations managers group, the difference in recognizing safety standards among the crew members on board and the ability to communicate with other crew members should be improved first relative to in-vessel organization factors. The personnel's health factor was identified to be of low importance in both groups. Finally, the importance of improving the safety consciousness level according to the safety education and training implementation for seafarers on board was different for the two groups.
본 연구는 선박사고가 지속적으로 발생하고 있으며 점차 다양화, 복잡화됨에 따라 선원집단과 운항관리집단을 대상으로 선박사고의 인적요인을 분석하였다. 선박사고에서 인적요인은 큰 비중을 나타내고 있으며, 본 연구에서는 인적요인(human factor)에 대해 선행연구에서 제시된 인적요인을 기반으로 잠재적 요인을 관련 전문가 조사 등을 통해 확장적으로 도출하여 최종 20개 요인을 선정하였다. 이를 토대로 본 연구에서는 선정된 인적요인에 대해 선박안전 관련 전문가 및 실무자들의 인식 차이를 분석하여 선원집단과 운항관리자집단의 인식 차이를 검증하였고, 경영적 관점에 우선적으로 개선되어야 할 요인들을 추출하여 시사점을 제시하였다.
