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Network Analysis on Communication of Welfare Policy Using Twitter Data

  • Seo, Bojun (Faculty of Social Welfare Counseling, International University of Korea) ;
  • Lee, Soochang (Department of Police Administration, Kyungwoon University)
  • Received : 2018.06.19
  • Accepted : 2018.06.22
  • Published : 2018.06.30

Abstract

This main purpose of the study is to identify social network of communicators sharing information on Bokjiro for publicizing welfare policy. This study employs NodeXL pro to understand networks and their role in the social network. The data for social network analysis was collected from Twitter for a week. The result of the analysis shows that the social network of communicators on Bokjiro does not have many nodes. It also has an independent network with high possibility of information distortion. Little communicators have controlling power in information flow in one way of communication. According to the result, it is not effective for marketing strategy of welfare policy in providing online information through Bokjiro. The study suggests that the government should use the transactional approach to marketing based on agent-oriented activity focusing on the exchange relationship between information providers and demanders in an age of networked intelligence.

Keywords

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