Journal of Technologic Dentistry (대한치과기공학회지)

Korean Academy of Dental Technology (대한치과기공학회)
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The influence of dental technician's work ethic on job satisfaction and organizational citizenship behavior

치과기공사의 직업윤리의식이 직무만족도와 조직시민행동에 미치는 영향

  • Kwon, Eun-Ja (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Choi, Esther (Department of Dental Laboratory Technology, Hyejeon College) ;
  • Han, Min-Soo (Department of Dental Laboratory Technology, Hyejeon College)
  • Received : 2018.04.28
  • Accepted : 2018.06.15
  • Published : 2018.06.30
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Abstract

Purpose: The purpose of this study was to examine the influence of dental technicians sense of work ethics on their organizational effectiveness such as job satisfaction and organizational citizenship behavior. Methods: A self-administered survey was conducted from August 25 to September 15, 2017, on 220 selected dental technicians. The collected data were analyzed by SPSS Win 19.0. Statistical data on frequency and percentage were obtained, and t-test, one-way ANOVA, correlation analysis and regression analysis were carried out. Results: When the subjects' sense of work ethics was analyzed, there were significant differences according to their field of work, position, dental technician career and monthly income(p<.05). Their average score in the items about a sense of work ethics was 3.80, which was a high score. As a result of analyzing the organizational effectiveness of the dental technicians, there were significant differences according to their field of work, position, dental technician career and monthly income(p<.05). The average score in job satisfaction items was 3.14, and that in organizational citizenship behavior items was 3.55. Conclusion : As a result of research, the above-mentioned findings of the study imply that as for the correlation between a sense of work ethics and organizational effectiveness, a better sense of work ethics led to better organizational effectiveness, as every variable had a significant positive correlation with each other. In addition, interpersonal relationships were identified as the factor that exerted the largest influence on both of job satisfaction and organizational citizenship behavior.

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References

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