Asia pacific journal of information systems

The Korea Society of Management Information Systems (한국경영정보학회)
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Factors Influencing Work-Related Use of Smartphones: An Empirical Investigation

  • JaeSung Park (Business Incubating Center, Chonnam National University) ;
  • HeeOck Rho (Policy Planning Department, Gwangju Institute of Green-Car Advancement) ;
  • Joon Koh (College of Business Administration, Chonnam National University)
  • Received : 2018.04.11
  • Accepted : 2018.09.27
  • Published : 2018.09.29
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Abstract

This paper touches the limitations of existing theories related to technology acceptance, which mainly focus on users' perceived ease of use and usefulness, and proposes the role for sensory capabilities and enjoyment in understanding smartphone use. Furthermore, we develop a model that explains smartphone usage and intention to use it for a task and analyzes 442 questionnaire survey responses of smartphone users. First, perceived usefulness, perceived sensory capability, and perceived enjoyment influenced smartphone usage. Second, we found that both perceived usefulness and smartphone use were significantly associated with users' intention to utilize the smartphone for their job-related tasks. Finally, both perceived sensory capability and enjoyment were found to be more powerful factors than ease of use in explaining smartphone use. From the study findings, implications and future research directions are also discussed.

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References

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