경영정보학연구 (Information Systems Review)

  • 제20권3호
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  • Pages.51-71
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  • 2018
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  • 2982-6551(pISSN)
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  • 2982-6837(eISSN)
한국경영정보학회 (The Korea Society of Management Information Systems)
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정보보호 의사결정에서 정보보호 침해사고 발생가능성의 심리적 거리감과 상대적 낙관성의 역할

The Role of Psychological Distance and Relative Optimism in Information Security Decision Making

  • Jongki Kim (Department of Business Administration, Pusan National University) ;
  • Jiyun Kim (Graduate School, Pusan National University)
  • 투고 : 2018.07.20
  • 심사 : 2018.09.21
  • 발행 : 2018.09.30
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초록

많은 정보보호 분야 연구들은 인식을 높여야 할 필요성을 밝히고 있다. 그러나 정보보호에 대한 인식이 상당한 수준으로 높아졌음에도 실제 보호행동은 최근까지 그에 미치지 못하고 있다. 이에 인식수준과는 별개로 정보보호 의사결정에 심리적 요인이 작용할 것으로 가정하고 정보보호에 대한 인식에 차이가 없는 실험상황에서 심리적 거리감과 낙관편향에 따른 차이를 확인하고 정보보호 행동에 대한 영향을 확인하고자 하였다. 연구결과 모바일 기기 사용자의 확률적 거리감에 따라 정보보호 위험의 지각에 차이가 있었으며, 사회적 거리감에 따라 상대적 낙관성의 정도에 차이가 있었다. 이를 바탕으로 상대적 낙관성을 개념화하고 정보보호 행동의도와의 관계를 분석한 결과 자신과 가까운 사람과 비교해 더 낙관적이라 생각했을 때 정보보호 위험의 수준을 낮게 평가하고 확률적 거리감에 따라 영향력이 달라짐을 확인했다. 본 연구는 방법론적 측면에서 의미 있는 시도를 하였고, 정보보호와 관련한 행동에 있어 심리적 요인을 고려함으로써 실질적 위험지각에 영향을 미치는 상대적 낙관성의 범위를 좁혔다는 데 의의가 있다. 정보보호를 위한 의사결정 과정에 다각도로 접근할 필요성을 실증적으로 규명함으로써 궁극적으로 정보기술 사용자의 정보보호 수준 향상과 정보자산의 보호에 기여할 것으로 기대한다.

Many studies in the field of information security reveal the need to increase awareness. However, although awareness of information security has been raised to a considerable extent, actual security behavior has been shown to fall short of that. Therefore, we wanted to identify the role of psychological factors in making information security decisions by conducting a experimental study. The results show that there are differences in perception of information security risks according to the probabilistic distance and the degree of relative optimism due to social distance. In relation to their relative optimism and intention of information security, they reduced the level of perceived risk compared to those close to them and found that their influence varied according to their probabilistic distance. This study has made valuable attempt in terms of methodology and it is meaningful that the psychological factor is taken into consideration for the information protection behavior, so that the range of relative optimism that actually affects the perception of risk is narrowed. It is expected to contribute to the improvement of information security level of information technology users and protection of information assets by empirically identifying necessity of various approaches to decision making process for information security.

키워드

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