Journal of Internet Computing and Services (인터넷정보학회논문지)

Korean Society for Internet Information (한국인터넷정보학회)
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A Qualitative Study on the Experience and Future Job Recognition of Resource Provider in the Gig Economy

긱 경제 자원 공급자의 경험과 미래 일자리 인식에 대한 질적 연구

  • Received : 2018.01.11
  • Accepted : 2018.01.30
  • Published : 2018.02.28
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Abstract

As the sharing economic market grows, the subject of sharing is expanding to intangible resources such as time, experience, and expertise. The phenomenon that an individual temporarily participates in the platform by utilizing own intangible resources is defined as a 'gig economy'. The gig economy has a positive expectation that can create new jobs, but also has negative warnings that it is only a temporary job based on low wages. The gig economy market is growing rapidly in Korea, however there are very few academic discussions. This study examines the experiences of resource providers in the Korean gig economic platform, and then explores future job changes based on the perception of resource providers. This study selected the subject of research as a talent sharing platform and conducted in-depth interviews with 16 resource providers. The results of the research were presented through content analysis, and their experiences and perceptions were classified into six themes. This study implies academic and practical significance in exploring in depth the overall experience of resource suppliers and in suggesting proposals for desirable successful market growth.

공유경제가 활성화됨에 따라 공유의 대상은 유형자원을 넘어 시간, 경험, 전문지식과 같은 무형자원으로 확대되고 있다. 개인이 자신의 무형자원을 활용하여 일시적으로 플랫폼에 참여하는 현상은 '긱 경제'라 칭해진다. 긱 경제는 향후 새로운 일자리가 될 것이라는 긍정적인 전망이 존재하나, 이는 저임금 기반의 임시직이기에 진정한 일자리가 아니라는 부정적인 인식 또한 존재한다. 한국에서도 긱 경제 기반의 다양한 플랫폼이 등장하며 관련 시장이 급속하게 성장하고 있으나, 이와 관련된 학술적 논의는 매우 미미한 실정으로, 대부분 현상학적 논의에 그쳐있다. 이에 본 연구에서는 한국의 긱 경제 플랫폼에 참여하고 있는 자원 공급자를 대상으로 그들의 경험을 살펴보고, 이에 근거하여 미래 일자리 변화에 대한 인식과 시장의 바람직한 성장방안을 탐색하고자 한다. 본 연구에서는 연구의 대상을 재능공유 플랫폼으로 선정하고, 재능공유 플랫폼에 참여하고 있는 2명의 자원 공급자를 대상으로 예비조사를 실시한 후, 16명의 자원 공급자를 대상으로 심층 인터뷰를 수행하였다. 연구결과는 내용분석을 통하여 제시하였으며, 그들의 경험과 인식을 총 6개의 주제로 분류하여 제시하였다. 본 연구는 긱 경제에 대한 관심이 증가하나 해당 시장에 대한 체계적인 이해가 부족한 현 시점에서 자원 공급자들의 총체적인 경험을 심층적으로 탐색하고, 관련 시장 성장을 위한 제언을 수행하였다는 데에 의의가 있다.

Keywords

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