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A Comparative Evaluation of User Experience Design on Virtual Reality Indoor Bikes

가상현실 실내자전거에 관한 사용자경험설계의 비교 평가

  • Kim, Sun-Uk (Industrial Engineering Department, Dankook University)
  • 김선욱 (단국대학교 산업공학과)
  • Received : 2017.10.16
  • Accepted : 2018.01.05
  • Published : 2018.01.31

Abstract

A framework has recently been developed to evaluate the user experience (UX) design for a virtual reality (VR) indoor bike. However, no comparative evaluation has been performed for an actual product using this framework. This paper investigates the effectiveness of the framework and identifies some problems when applying it. To validate the framework, we applied the proposed framework to a Korean VR indoor bike (KoVIB) prototype and VirZOOM, a commercial VR bike. The evaluation criteria consist of usability, emotional aspects, user values, and sense of reality. These four criteria were interpreted to evaluate prototypes and include 13, 6, 8, and 16 sub-elements, respectively. The results revealed the strengths and weakness between the Korean prototype and the commercial product, which are valuable for promotion and improvement. The framework helps to identify some problems when applied to real domains. As a result, we recommend a revised framework to compare prototypes with existing VR bikes.

가상현실(VR) 실내자전거의 사용자경험설계(UXD)를 평가하기 위한 방법이 최근에 개발되었으나 이 방법은 실제 제품을 통한 어떠한 실증적인 비교 평가를 받지 못하였다. 본 연구에서는 이 방법의 효과성을 살펴보고 실제 VR자전거에 적용될 때 나타나는 문제점을 발견하고자 한다. 이를 위해 2가지 유형의 VR자전거, 즉 한국형 가상현실 실내자전거 프로토타입(KoVIB)과 상용화되고 있는 외국산 VirZOOM에 각각 적용하여 전반적인 평가를 하였다. 주요 평가기준은 사용성 분야, 감정적 분야, 사용자가치, 현실감 등 4개가 이용되었다. 사용성 분야는 13개, 감정적 분야는 6개, 사용자가치는 8개, 현실감은 16개 하위 요소로 각각 구성된다. 이들 요소들은 프로토타입 평가를 위해 재해석된다. 그 결과 제품 사이의 강약을 쉽게 파악할 수 있었으며, 프로토타입과 상용품 간에 나타날 수 있는 평가 방법의 문제점들도 발견할 수 있었다. 이를 바탕으로 프로토타입의 장점은 홍보로, 약점은 개선사항으로 용이하게 피드백 되며, 또한 문제점을 반영한 수정된 평가방법이 제안된다.

Keywords

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