참고문헌
- Aghekyan, M., Forsythe, S., Suk Kwon, W., & Chattaraman, V. (2012). The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. Journal of Retailing and Consumer Services, 19(3), 325-331. doi:10.1016/j.jretconser.2012.03.006
- Angela, H., & Neil, T. (2017). Understanding how Millennial shoppers decide what to buy: digitally connected unseen journeys. International Journal of Retail & Distribution Management, 45(5). doi:10.1108/IJRDM-11-2016-0206
- Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice-Hall.
- Bandura, A. (2001). Social cognitive theory: An agentic perspective. Annual review of psychology, 52(1), 1-26. doi:10.1146/annurev.psych.52.1.1
- Bezes, C. (2016). Comparing online and in-store risks in multichannel shopping. International Journal of Retail & Distribution Management, 44(3), 284-300. doi:10.1108/IJRDM-02-2015-0019
- Cheung, C. M. K., Liu, I. L. B., & Lee, M. K. O. (2015). How online social interactions influence customer information contribution behavior in online social shopping communities: A social learning theory perspective. Journal of the Association for Information Science and Technology, 66(12), 2511-2521. doi:10.1002/asi.23340
- Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461-470. doi:10.1016/j.dss.2012.06.008
- Cui, G., Lui, H.-K., & Guo, X. (2012). The effect of online consumer reviews on new product sales. International Journal of Electronic Commerce, 17(1), 39-58. doi:10.2753/JEC1086-4415170102
- Eckman, M., Damhorst, M. L., & Kadolph, S. J. (1990). Toward a model of the in-store purchase decision process: Consumer use of criteria for evaluating women's apparel. Clothing and Textiles Research Journal, 8(2), 13-22. doi:10.1177/0887302X9000800202
- Forsythe, S., & Shi, B. (2003). Consumer patronage and risk perceptions in Internet shopping. Journal of Business Research, 56(11), 867-875. doi:10.1016/S0148-2963(01)00273-9
- Glaser, B. G. (1965). The constant comparative method of qualitative analysis. Social problems, 12(4), 436-445. doi:10.2307/798843
- Holloway, K., Polaschek, N., & Pool, L. (2010). DIFE: A New Model in Undergraduate Nursing Education. Journal of Nursing Education, 49(9), 512-516. doi:10.3928/01484834-20100524-03
- HookLogic. (2016). White Paper: The Apparel Shopper, Part 1. Retrieved March 20, 2017, from http://www6.hooklogic.com/rsx-apparel-whitepaper-1
- Kulmala, M. (2011). Electronic word-of-mouth in consumer fashion blogs. A netnographic study. (Master's thesis), University of Tampere, Tampere, Finland.
- Kushwaha, T., & Shankar, V. (2013). Are multichannel customers really more valuable? The moderating role of product category characteristics. Journal of Marketing, 77(4), 67-85. doi:10.1509/jm.11.0297
- Lee, H.-H., Kim, J., & Fiore, A. M. (2010). Affective and cognitive online shopping experience effects of image interactivity technology and experimenting with appearance. Clothing and Textiles Research Journal, 28(2), 140-154. doi:10.1177/0887302X09341586
- Makortoff, K. (2015, Augest 20). Millennials: a generation to make or break retailers. CNBC. Retrieved from http://www.cnbc.com/2015/08/20/Millennials-a-generation-to-make-or-break-retailers.html
- McCorkindale, T., DiStaso, M., & Fussell Sisco, H. (2013). How Millennials are Engaging and Building Relationships with Organizations on Facebook. The Journal of Social Media in Society, 2(1). Retrieved from http://thejsms.org/index.php/TSMRI/article/view/15
- McKinney, V., Yoon, K., & Zahedi, F. M. (2002). The measurement of web-customer satisfaction: An expectation and disconfirmation approach. Information Systems Research, 13(3), 296-315. https://doi.org/10.1287/isre.13.3.296.76
- Morgan, B. M. (2003). Cooperative learning in higher education: Undergraduate student reflections on group examinations for group grades. College Student Journal, 37(1), 40-50.
- Mudambi, S. M., & Schuff, D. (2010). What makes a helpful review? A study of customer reviews on Amazon. com. MIS Quarterly, 34(1), 185-200. https://doi.org/10.2307/20721420
- Park, J., Lennon, S. J., & Stoel, L. (2005). On-line product presentation: Effects on mood, perceived risk, and purchase intention. Psychology and Marketing, 22(9), 695-719. doi:10.1002/mar.20080
- Patricia, S., Victor, P., & Stanley, W. (2005). Attitude and age differences in online buying. International Journal of Retail & Distribution Management, 33(2), 122-132. doi:10.1108/09590550510581458
- Rabjohn, N., Cheung, C. M., & Lee, M. K. (2008). Examining the perceived credibility of online opinions: information adoption in the online environment. Paper presented at the Hawaii International Conference on System Sciences, Proceedings of the 41st Annual, Hawaii.
- Rosa, J. A., Garbarino, E. C., & Malter, A. J. (2006). Keeping the body in mind: The influence of body esteem and body boundary aberration on consumer beliefs and purchase intentions. Journal of Consumer Psychology, 16(1), 79-91. doi:10.1207/s15327663jcp1601_10
- Ruth, N. B., Parasuraman, A., Hoefnagels, A., Migchels, N., Kabadayi, S., Loureiro, Y. K., & Solnet, D. (2013). Understanding generation Y and their use of social media: a review and research agenda. Journal of Service Management, 24(3), 245-267. doi:10.1108/09564231311326987
- Schawbel, D. (2015, Jan 20). Ten new findings about the millennial consumer. Forbes. Retrieved from http://www.forbes.com/sites/danschawbel/2015/01/20/10-new-findings-about-the-millennialconsumer/#1f58ea5a28a8
- Shang, R.-A., Chen, Y.-C., & Liao, H.-J. (2006). The value of participation in virtual consumer communities on brand loyalty. Internet Research, 16(4), 398-418. doi:10.1108/10662240610690025
- Sher, P. J., & Lee, S.-H. (2009). Consumer skepticism and online reviews: An elaboration likelihood model perspective. Social Behavior and Personality: an international journal, 37(1), 137-143. doi:10.2224/sbp.2009.37.1.137
- Statista. (2016a). U.S. apparel and accessories retail e-commerce revenue 2013-2018 [Data file]. Retrieved from http://www.statista.com/statistics/278890/us-apparel-and-accessories-retail-e-commerce-revenue/
- Statista. (2016b). Which product categories do Millennials shop online? [Data file]. Retrieved from https://www.statista.com/statistics/317804/us-Millennials--product-categories-purchased-online/
- Thakur, R., & Srivastava, M. (2015). A study on the impact of consumer risk perception and innovativeness on online shopping in India. International Journal of Retail & Distribution Management, 43(2), 148-166. doi:10.1108/IJRDM-06-2013-0128
- Van Manen, M. (1990). Researching lived experience: Human science for an action sensitive pedagogy. London, Ontario, Canada: University of Western Ontario.
- Wang, X., Yu, C., & Wei, Y. (2012). Social media peer communication and impacts on purchase intentions: A consumer socialization framework. Journal of Interactive Marketing, 26(4), 198-208. doi:10.1016/j.intmar. 2011.11.004
- Wu, W. Y., & Ke, C. C. (2015). An online shopping behavior model integrating personality traits, perceived risk, and technology acceptance. Social Behavior & Personality: an international journal, 43(1), 85-97. doi:10.2224/sbp.2015.43.1.85
- Yu, U. J., Lee, H. H., & Damhorst, M. L. (2012). Exploring multidimensions of product performance risk in the online apparel shopping context: Visual, tactile, and trial risks. Clothing and Textiles Research Journal, 30(4), 251-266. doi:10.1177/0887302X12462059