참고문헌
- Chen, Y. M. (2017). A study on influence of family restaurant image on satisfaction, trust and revisit intention. Culinary Science & Hospitality Research, 23(2), 74-85. https://doi.org/10.20878/cshr.2017.23.4.008008008
- Choi, H. M., & Lee, H. Y. (2011). The effect of coffee shop customers' experiential value on brand attitude and brand loyalty: A focus on the moderating effect of brand nationality. Journal of Tourism Science, 35(3), 243-266.
- Choi, S. K., Park, D. S., & Hong, W. S. (2012). A study of singles' dinning-out behavior by the food-related lifestyle on the adults between 25 to 54 Years in the Seoul metropolitan area. Journal of Foodservice Management, 15(1), 131-153.
- Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, 18(3), 382-388. https://doi.org/10.2307/3150980
- Hu, J, Y., & Choi, H. H. (2007). A study on relationship between consumption-related emotion type, brand-image and brand reliability, and spending behavior pattern. Journal of Sport and Leisure Studies, 30(2), 395-406.
- Holbrook, M. B. (1994). The Nature of Customer Value: An Axiology of Services in the Consumption Experience in Service Quality: New Directions in Theory and Practice. Thousand Oaks, CA: Sage Publications.
- Hwang, J. S., Lee, H. H., & Hyun, S. H. (2014). The effect of brand experience on brand attachment, word-of-mouth intention, and revisit intention in the context of convention center: Focusing on moderating role of customer involvement. Korean Journal of Hospitality and Tourism, 23(4), 113-127.
- Jin, Y. H., & Kwon, H. S. (2016). A study on the effect franchise restaurant selection motives on visiting intention: Focusing on the moderator effects of consumer attitude. Culinary Science & Hospitality Research, 22(5), 52-63. https://doi.org/10.20878/cshr.2016.22.6.005005005
- Joung, Y. H., & Lee, J. H. (2009). Comprehensive framework for experiential consumption: The relationship among experience traits, pleasure and guilty, reexperience in experiential consumption. Korea Business Review, 38(2), 523-553.
- Kim, K. H. (2010). Effect of a food-related lifestyle on the consumption of and satisfaction with Korean foods, and intention to revisit. Journal of Digital Contents, 10(8), 370-380.
- Kim, J. Y., & Kim, C. A. (2016). A study of the experiential value and satisfaction of coffee shop customers and their impacts on customer loyalty and switching intention: Moderating effects of alternative attractiveness. Korea Journal of Tourism Research, 40(10), 79-93.
- Kwon, Y. G., Park, H. J., & Lee, S. R. (2003). Effect of tourism information website on satisfaction, trust and loyalty. Journal of Korea Academic society of Tourism and Leisure, 15(2), 137-157.
- Lee, Y. J. (2000). Conceptualization and application of customer satisfaction management. Korea Business Review, 1(1), 181-204.
- Lim, H. H., & Yang, D. H. (2016). Effects of service quality characteristics of dessert cafes on consuming behaviors according to dietary life style. Culinary Science & Hospitality Research, 22(7), 148-157. https://doi.org/10.20878/cshr.2016.22.7.012
- McAllister, D. J. (1995). Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38(1), 24-59.
- Monroe, K. B., & Guiltinan, J. P. (1975). A path-analytic exploration of retail patronage influences. Journal of Consumer Research, 2(1), 19-28. https://doi.org/10.1086/208612
- Morgan, S. (1993). Benefit dimensions of midscale restaurants chains. The Cornell Hotel and Restaurant Administration Quarterly, 34(2), 40-45. https://doi.org/10.1177/001088049303400210
- Moorman, C., Zaltman, G., & Deshpande, R. (1992). Relationships between providers and users of market research: the dynamics of trust within and between organizations. Journal of Marketing Research, 29(3), 314-329. https://doi.org/10.2307/3172742
- Schmitt, B. (1999). Experiential marketing. Journal of Marketing Management, 15(1), 416-432.
- Sea, K. Y., & Kim, D. S. (2011). The effect of restaurant choice attributes on consumption emotion and customer satisfaction. Journal of Foodservice Management, 14(1), 115-136.
- Seo, K. Y., & Kim, D. S. (2011). The effect of foodservice companies' cultural marketing on reliability and loyalty. Journal of Tourism Science, 15(6). 131-154.
- Sohn, I. N. (2009). Research on selection attribution and customer satisfaction by family restaurants and fast-food restaurants. Journal of Korea Academia-Industrial Cooperation Society, 10(10), 2864-2872. https://doi.org/10.5762/KAIS.2009.10.10.2864
- Swinyard, W. R., & Struman, K. D. (1986). Market segmentation: Finding the heart of your restaurants' market. The Cornell Hotel and Restaurant Administration Quarterly, 27 (1), 88-96. https://doi.org/10.1177/001088048602700121
- Oh, H. J. (2010). The impact of perceived fairness and emotional reaction according to service failure of food and beverage in hotel influence service recovery (Doctoral dissertation). Sea-Jong University, Seoul, South Korea.
- Whyte, W. H. (1951). The web of word of mouth. Fortune, 50(5), 140-143.