DOI QR코드

DOI QR Code

The moderating effects of the self-efficacy on the relationship between workplace incivility and burnout, turnover intention of early chilhood teachers

유아교사의 직장 내 무례가 소진과 이직의도에 미치는 영향에서 자기효능감의 조절효과 분석

  • Shin, Keonho (Department of Early Childhood Education, Kangnam University)
  • 신건호 (강남대학교 사범대학 유아교육과)
  • Received : 2017.05.02
  • Accepted : 2017.06.20
  • Published : 2017.06.28

Abstract

The purpose of this study was to investigate the moderating effects of self-efficacy on the relationship between workplace incivility and burnout, turnover intention of early childhood teachers. Data were collected from 565 early childhood teachers on INC, BUN, TUR and SEF which then were analyzed using correlation and multiple regression. The major findings of this study were as follows: First, workplace incivility was positively related to burnout and turnover intention. Second, workplace incivility was negatively related to self-efficacy. Third, self-efficacy was negatively related to burnout and turnover intention. Fourth, self-efficacy had moderational effects on the relationships between workplace incivility and burnout and between workplace incivility and turnover intention. The above findings demonstrate that workplace incivility affects both burnout and turnover intention.of early childhood teachers. Thus, policy to manage incivility in order to lessen burnout and turnovers should be considered. Additionally, programs that enhance self-efficacy should be developed and carried out.

이 연구는 유아교사의 직장 내 무례경험이 소진과 이직의도에 미치는 영향에서 자기 효능감이 조절효과를 알아보고자 하였다. 이를 위해 유아교사 565명을 대상으로 INC, BUN, TUR, 그리고 SEF를 측정하였다. 본 연구의 결과는 다음과 같다. 첫째, 직장 내 무례는 소진과 이직의도에 정적으로 유의한 영향을 미치는 것으로 나타났다. 둘째, 직장 내 무례는 자기효능감에 부적으로 유의한 영향을 미치는 것으로 나타났다. 셋째, 자기효능감은 소진과 이직의도와 부적으로 유의한 영향을 미치는 것으로 나타났다. 넷째, 자기효능감은 무례경험과 소진, 그리고 무례경험과 이직의도의 관계를 조절하는 것으로 나타났다. 본 연구는 직장 내 무례가 유아교사의 소진과 이직의도에 영향을 주는 것으로 나타나 소진과 이직을 줄이기 위해 직장 내 무례를 관리하는 방안이 고려되어야 하며, 또한 이들 간의 관계에서 조절효과를 갖는 자기효능감을 증진하기 위해 다양한 교육 및 상담프로그램의 개발과 시행이 필요하다는 것을 시사한다.

Keywords

References

  1. B. Spodek, "Teaching in the early years(3rd ed)". NJ: Prentice-Hall, 1985.
  2. N. Nodding, "Stories and affect in Teacher Education". Cambridge Journal of Education. Vol. 26, No. 3. pp. 435-447, 1996.
  3. L. Goldstein, "Reclaiming caring in teaching and teacher education", New York: PeterLang, 2002.
  4. P. A. Kahlich, & J. J. Dorminey, "Role perceptions of early childhood teachers", Los Angeles, CA: California. US Department of Education. (ERIC Document Reproduction Service NO. ED 357020), 1993.
  5. N. P. Reilly, "Exploring a paradox: Commitment as a moderator of the stressor-burnout relationship" Journal of Applied Social Psychology, 24, pp. 397-414, 1994.. https://doi.org/10.1111/j.1559-1816.1994.tb00589.x
  6. C. Maslach, "Burnout: The cost of caring. Englewood Cliffs, NJ: Prentice Hall", 1982.
  7. B-J, Kang, Y-S, Paik, "The relationships between teachers' burn out and teacher-young children interactions in the mediating effects instructional creativity and teaching efficacy of day care center teachers." Korean Joural of Children's Media, Vol. 12, No. 1, pp.145-168, 2013.
  8. Ministry of Health and Welfare, "Portal site of childcare center's information." http://info.childcare.go.kr, 2016.
  9. B. Curbow, K. Spratt, A. Ungarett, K. McDonnell, S. Breckler. "Development of the Child Care Worker Job Stress Inventory." Early Childhood Research Quarterly, Vol. 15 pp. 515-536, 2000.
  10. M. Whitebook, L. Sakai. "By a thread: How centers hold on to teachers, how teachers build lasting careers." Kalamazoo, MI: UpJohn Institute for Employment Research, 2003.
  11. A-R. Son. "The Effect of Work Environment on Child-care Teachers' Turnover Intentions and Job Satisfaction-Mediated by Burnout." Korea Journal of Child Care and Education, Vol. 58, No. 9(1), pp. 81-101, 2009.
  12. J-I, Kim, B-R, Choi, "Convergence Study on Emotional Labor, Stress Response and Turnover Intention of Call-center Worker", Journal of the Korea Convergence Society, Vol. 6, No. 6, pp. 139-146, 2015. https://doi.org/10.15207/JKCS.2015.6.6.139
  13. B-R. Lee, K-Y. Lee. "The Effect of the Job Satisfaction of Early Childhood Teachers on the Turnover Intent." Korea Journal of Child Care and Education, Vol. 71, No. 6(1), pp. 53-72, 2012 .
  14. S-Y. Cho, "Child Care Teacher's Job Satisfaction and Burnout." Korean Living Science Association, Vol 14, No. 1, pp. 69-79, 2005.
  15. G-O. Kim. "The Effects of Emotional Intelligence and Child Care Teacher's Job Stress on Turnover Intentions." The Journal of Creative Personality with MeFOT, Vol. 5, No. 1, pp. 5-22, 2016
  16. S-Y. Hong. "The Effects of Job Stress and Teacher Efficacy on Turnover Intention among Child-Care Teachers Focusing on the Mediating Effects of Immersion." The Journal, College of Education, Vol 51, No. 2, 2012.
  17. K-H, Shin. " The Effects of Workplace Incivility, Burnout and Teacher Efficacy on Job Satisfaction in Nursery Teachers." Journal of Digital Convergence, Vol. 14, No. 8, pp. 371-381, 2016. https://doi.org/10.14400/JDC.2016.14.8.371
  18. K-H Shin, S-S Kim, "The moderating effect of the self-efficacy on the relationship between job satisfaction and turnover intention of nursery school's teachers", Journal of Digital Convergence, Vol. 15, No. 1, pp. 403-412, 2017. https://doi.org/10.14400/JDC.2017.15.1.403
  19. Y. J. Oh, Y. M. Han. "The Comparative Study between the Swedish and the Korean Early Childhood Care Center Teachers' Professionality and Job Satisfaction." Journal of Future Early Childhood Education, Vol 12. No. 1, pp. 99-122, 2005.
  20. I. S. Kim, "Effect that Leader-Member Exchange, Ego Resilience, Organizational Culture According to Teachers' Followership Types have on Job Satisfaction." Ph.D. dissertation, Daegu University, 2009.
  21. S. Y. Kim, K-O. Park, Jong Kyung Kim. "Nurses' Experience of Incivility in General Hospitals." Journal of Korean Academy of Nursing, Vol. 43, No. 4, pp. 453-467, 2013. https://doi.org/10.4040/jkan.2013.43.4.453
  22. Y. K. Kim, Y. J. Kim, "Effect of Educational Conviction and Sense of Efficacy of the Nursery Teachers at Private Nurseries on Level of Work Satisfaction." Journal of Korean Council for Children & Rights, Vol. 17, No. 3, pp. 325-347, 2013.
  23. M-S Choi, D-H Ji, "The comparative study on changes in job satisfaction and turnover intention according to the convergence mediating factors and the level of emotional labor in dental hygienists", Journal of the Korea Convergence Society, Vol. 6, No. 6, pp. 27-34, 2015. https://doi.org/10.15207/JKCS.2015.6.6.027
  24. Hye-Ri Jung, A-Ryang Son, Yeo-Ju Yun, Seol-Hee Lee, Seoul-Bi Lee, Jung-Ah In, Kyung-hee Kang, "Study on self-development needs, job satisfaction, self-efficacy by general characteristics of dental hygienist", Journal of the Korea Convergence Society, Vol. 6, No. 6, pp 231-239, 2015. https://doi.org/10.15207/JKCS.2015.6.6.231
  25. S-Y. Hong. "The Effects of Job Stress and Teacher Efficacy on Turnover Intention among Child-Care Teachers Focusing on the Mediating Effects of Immersion." The Journal, College of Education, Vol 51, No. 2, 2012.
  26. M-S Choi, D-H Ji, "The comparative study on changes in job satisfaction and turnover intention according to the convergence mediating factors and the level of emotional labor in dental hygienists", Journal of the Korea Convergence Society, Vol. 6, No. 6, pp. 27-34, 2015. https://doi.org/10.15207/JKCS.2015.6.6.027
  27. D-K. Moon. "A Meta-regression Analysis on related Protective Variables of Childcare Teacher's Turnover." Journal of Korean Child Care and Education, Vol. 8. No. 1. pp. 25-44, 2012.
  28. L. M. Penney, P. E. Spector, "Job stress, incivility, and counterproductive workplace behavior(CWB): The moderating role of negative affectivity." Journal of Organizational Behavior, Vol. 26, No. 5, pp. 777-796, 2005. https://doi.org/10.1002/job.336
  29. C. Maslach, S. E. Jackson, "The measurement of experienced burnout." Journal of Occupation Behavior, Vol. 2, pp. 99-113, 1881.
  30. S. K. Yoo, S-H, Park, "Influence of Occupational Stress and Perceived Social Support on Counselors' Burnout in Korea." The Korean Journal of Counseling and Psychotherapy, Vol. 14, No. 2, pp. 389-400, 2002.
  31. N. J. Allen, J. P. Meyer. "The measurement and antecedents of affective, continuance and normative commitment to the organization." Journal of Occupational Psychology, Vol. 63, pp. 1-18, 1990. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x
  32. K-A. Lee, "Analysis of relationship between happiness of early childhood teachers and rheir job related wariables : Based on job satisfaction, teacher efficacy, role perporming ability, turnover intention." Ph.D. dissertation, Dong-eui University, 2010.
  33. A-Y. Kim, M-J. Kim. "Validation of Teacher-Efficacy Scale." The Korean Journal of Educational Psycholgy, Vol. 18, No. 1, pp. 37-58, 2004.
  34. I. S. Han & H. J. Kim, "A study on the relationship between child care center teacher's job satisfaction and burnout." The Korean Association of Child Care and Education, Vol. No. 14, pp. 171-218, 1998.
  35. M-K Jeon, J-W Oh, "Relationship Between Rudeness, Burnout, Satisfaction and Self-efficacy which Nursing Students Experience During Clinical Practice, Vol. 15 No. 1, pp. 339-346, 2017. https://doi.org/10.14400/JDC.2017.15.1.339
  36. Y. Yang, "A study on burnout, emotional labor, and self-efficacy in nurses. Journal of Korean Academy of Nursing Administration", Vol. 17 No. 4, pp. 423-463. 2011. https://doi.org/10.11111/jkana.2011.17.4.423
  37. J. Lee, J, "Moderating effects of self-efficacy in the emotional labor and burn-out process", Journal of Human Resource Management Research, Vol. 12, pp. 237-260, 2009.
  38. I. S. Han & H. J. Kim, "A study on the relationship between child care center teacher's job satisfaction and burnout." The Korean Association of Child Care and Education, Vol. No. 14, pp. 171-218, 1998.
  39. S. H. Lee, Y. S. Park, "A study on child care teacher's efficacy and job satisfaction." Korea Open Association for Early Childhood Education, Vol. 12, No. 1, pp. 31-50, 2007.
  40. J. J. Lee, H, M. Kim, "Influence of Teachers Self-efficacy on Job Satisfaction : Analysis by Comparing Public and Private Child Care Centers." Journal of Korean Child Care and Education, Vol. 8, No. 2, pp. 101-120, 2012.
  41. J. J. Lee, H. M. Kim, "Influence of Teachers Self-efficacy on Job Satisfaction : Analysis by Comparing Public and Private Child Care Centers." Journal of Korean Child Care and Education, Vol. 8, No. 2, pp. 101-120, 2012.
  42. S. J. Lim, E. J. Yeo, H. W. Lee, "The effects of job satisfaction, self-efficacy, and organizational commitment on child-care teacher's happiness." Korean Journal of Early Childhood Education, Vol. 33, No. 3, pp. 301-318, 2013. https://doi.org/10.18023/kjece.2013.33.3.013
  43. M-J, Jung, K-H. Yoon. "The Effectiveness of a Group Counseling Program to Improve Teachers' Sense of Efficacy." Teacher Education Research, Vol. 55, No. 1, pp. 93-107, 2016. https://doi.org/10.15812/ter.55.1.201603.93
  44. D-M. Kim. "The Effects of the Brain Education Meditation Program on Self-Regulated Learning Ability and the Academic Self-Efficacy of Elementary School Students." Journal of Digital Convergence, Vol. 13, No. 2, pp. 205-213, 2015.
  45. L. M. Anderson, C. M. Pearson, "Tit for tat? The spiraling effect of incivility in the workplace." Academy of Management Review, 24, pp. 452-471, 1999. https://doi.org/10.5465/amr.1999.2202131