Journal of the Korean Society for Library and Information Science (한국문헌정보학회지)

Korean Society For Library And Information Science (한국문헌정보학회)
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A Study on the Job Burnout of Medical Librarians in Korea

의학도서관 사서들의 직무 소진에 관한 연구

  • 장혜란 (상명대학교 문헌정보학과) ;
  • 김정아 (가톨릭대학교 부천성모병원 의학정보실)
  • Received : 2017.01.23
  • Accepted : 2017.02.09
  • Published : 2017.02.28
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Abstract

To assess and understand the level of job burnout among the medical librarians and identify the factors affecting it, email survey, consisting of questions regarding personal background, organization characteristics, degree of burnout, and coping activities, was administered for two weeks in December 2016, to the librarians in 138 institutions affiliated with the Korean Medical Library Association. MBI-GS is used as a burnout measuring instrument. Data collected from 158 librarians (response rate 65.6%), were analyzed by descriptive statistics, t-test, ANOVA, and correlation analysis methods. According to MB-GS norm, respondents experience moderate level of exhaustion and professional efficacy, however the level of cynicism is extremely high. There are significant statistical differences in burnout, depending on age, medical librarian certificate, work experience, type of library, job coverage, and coping activities. There are also statistical significant correlations between workload, role conflict, decision making process and performance evaluation, organization communication, IT environment, continuing education and burnout. Based on the results, recommendations to alleviate burnout are suggested in individual, organizational, and professional association context.

의학도서관 사서들의 직무 소진 현황을 파악하고 영향요인을 구명하기 위하여, 한국의학도서관협회 산하 138개 회원기관의 사서들을 대상으로 개인적 배경과 직력, 조직적 특성, 소진 수준, 극복 활동에 대한 이메일설문조사를 수행하였다. 소진측정 도구로는 MBI-GS가 사용되었다. 2016년 12월 2주간 수행된 조사에 158명이 응답하였으며(응답률 65.6%), 데이터는 기술적 통계, t-검증, 분산분석, 상관관계 방법으로 분석하였다. MBI-GS 규준에 따르면, 의학도서관 사서들의 소진 상태는 정서적 탈진과 직업효능감은 중간 단계에 속하나, 냉소는 매우 높은 단계에 속하는 것으로 나타났다. 사서들의 소진은 나이, 의학사서자격, 근무경력, 관종, 업무의 수, 극복프로그램 참여에 따라 유의한 차이가 있고, 업무량, 역할갈등, 의사결정 및 성과평가의 합리성, 조직내 의견교환, IT환경, 계속교육 등과 유의한 상관관계가 있는 것으로 판명되었다. 분석결과에 기초하여 소진완화를 위한 개인적, 조직적, 그리고 전문직 단체의 관리방안을 제언하였다.

Keywords

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