Korean Journal of Culture and Social Issue (한국심리학회지 : 문화 및 사회문제)

Korean Psychological Association of Culture and Social Issues (한국문화및사회문제심리학회)
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The relationship of trait anger and social avoidance with workplace bullying victimization among male and female office workers: The moderating effects of organizational climate

남녀 사무직 직장인의 특성분노, 사회적 회피, 직장 내 괴롭힘 피해 간 관계: 조직 분위기의 조절효과를 중심으로

  • Soyeong Choi (Department of Psychology, Ewha Womans University) ;
  • Hee-sun Jun (Department of Psychology, Ewha Womans University) ;
  • Seung-yeon Lee (Department of Psychology, Ewha Womans University)
  • 최소영 (이화여자대학교 심리학과) ;
  • 전희선 (이화여자대학교 심리학과) ;
  • 이승연 (이화여자대학교 심리학과)
  • Received : 2017.01.04
  • Accepted : 2017.02.22
  • Published : 2017.02.28
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Abstract

Workplace bullying is becoming one of social issues. The aim of the present study was to investigate whether the contextual variables(communication climate, social climate) moderate the relations between the individual variables(trait anger, social avoidance) and workplace bullying victimization. The self-report data of 207 office workers(115 men, 92 women) in Seoul and Gyeonggi-do was analyzed. The results of hierarchical regression indicate that trait anger positively predicted men's workplace bullying victimization only when social climate is bad. Social avoidance positively predicted men's bullying victimization only when communication climate is good. There was no moderating effect of the contextual variables among women. Trait anger positively predicted women's workplace bullying victimization only when considering communication climate as a contextual variable. Social avoidance has no significant effect on women's workplace bullying victimization. However, both communication climate and social climate negatively predicted women's victimization. The implications and suggestions for prevention and intervention of workplace bullying were discussed.

본 연구는 최근 사회적인 문제가 되고 있는 직장 내 괴롭힘에 주목하여, 개인적 요인인 특성분노, 사회적 회피가 직장 내 괴롭힘을 예측하는 관계를 조직 분위기(의사소통 분위기, 사회적 분위기)가 조절하는지 살펴보았다. 이를 위해 서울 경기 지역 중소기업, 대기업 사무직 207명(남자: 115명, 여자: 92명)의 설문자료를 분석하였다. 위계적 회귀분석 결과, 특성분노는 조직의 사회적 분위기가 나쁠 때에만 남자의 직장 내 괴롭힘 피해를 정적으로 예측하였으며, 사회적 회피는 직장 내 의사소통 분위기가 좋을 때에만 남자의 직장 내 괴롭힘 피해를 높이는 것으로 나타났다. 여자의 경우, 이러한 조절효과는 나타나지 않았다. 특성분노는 의사소통 분위기를 변인으로 투입한 경우에만 여자의 직장 내 괴롭힘 피해를 일관되게 예측하였으며, 사회적 회피는 모든 경우에 여자의 직장 내 괴롭힘 피해와 관련이 없었다. 다만, 의사소통 분위기와 사회적 분위기가 좋지 않은 것은 그 자체로 여자의 직장 내 괴롭힘 피해를 증가시키는 것으로 나타났다. 마지막으로, 본 연구의 결과를 바탕으로 직장 내 괴롭힘의 예방과 개입에의 시사점을 논의하였다.

Keywords

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