한국직업건강간호학회지 (Korean Journal of Occupational Health Nursing)

  • 제26권2호
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  • Pages.85-92
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  • 2017
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  • 2287-2531(pISSN)
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  • 2466-1856(eISSN)
한국직업건강간호학회 (Korean Academic Society of Occupational Health Nursing)
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아이돌보미의 감정노동과 직무 스트레스가 소진에 미치는 영향

The Effects of Child Care Helpers' Emotional Labor and Job Stress on Their Burnout

  • 이주영 (강원대학교 일반대학원 간호학과) ;
  • 현혜진 (강원대학교 간호학과)
  • Lee, Ju-Young (Department of Nursing, General graduate school, Gangwon National University) ;
  • Hyun, Hye-Jin (Department of Nursing, Gangwon National University)
  • 투고 : 2017.02.22
  • 심사 : 2017.05.23
  • 발행 : 2017.05.31
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초록

Purpose: This study aims to understand baby care helpers' degree of emotional labor, job stress, and burnout and analyze the effects of emotional labor and job stress on their burnout. Methods: Data were collected from August 16 to September 6, 2016 for three weeks with child care helpers working in C city, D city, and S city as subjects. Multiple regression analysis was used in order to examine the factors influencing the subjects' burnout. Results: Burnout in general characteristics differed significantly according to age (F=4.81, p=.011). As the most influential factors for burnout, emotional labor (${\beta}=.43$) had statistically significant correlation with it, along with job stress (${\beta}=.16$) and age (${\beta}=.14$). These variables explained burnout ($Adj.R^2=0.29$, p<.001) at a rate of 29%. Conclusion: It is judged that strategies and continuous management aimed at reducing child care helpers' emotional labor and job stress are necessary. As an approach from different aspects, it is required that variables related to emotional labor, job stress, and burnout are identified and there would be more researches in order to establish some national policies for child care helpers.

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참고문헌

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피인용 문헌

  1. 보육교사의 마음챙김이 교사민감성에 미치는 영향: 소진의 매개효과 vol.14, pp.6, 2018, https://doi.org/10.14698/jkcce.2018.14.06.069
  2. Factors Influencing Quality of Care Service of Caregivers for Preschoolers vol.18, pp.8, 2017, https://doi.org/10.3390/ijerph18084291