KIPS Transactions on Software and Data Engineering (정보처리학회논문지:소프트웨어 및 데이터공학)

Korea Information Processing Society (한국정보처리학회)
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A Collecting Model of Public Opinion on Social Disaster in Twitter: A Case Study in 'Humidifier Disinfectant'

사회적 재난에 대한 트위터 여론 수렴 모델: '가습기 살균제' 사건을 중심으로

  • 박준형 (전북대학교 기록관리학과) ;
  • 류법모 (부산외국어대학교 동남아창의융합학부) ;
  • 오효정 (전북대학교 기록관리학과, 문화융복합아카이빙, 의료정보융합연구소)
  • Received : 2016.12.19
  • Accepted : 2017.03.05
  • Published : 2017.04.30
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Abstract

The abstract should concisely state what was done, how it was done, principal results, and their significance. It should be less than 300 words for all forms of publication. Recently social disasters have been occurring frequently in the increasing complicated social structure, and the scale of damage has also become larger. Accordingly, there is a need for a way to prevent further damage by rapidly responding to social disasters. Twitter is attracting attention as a countermeasure against disasters because of immediacy and expandability. Especially, collecting public opinion on Twitter can be used as a useful tool to prevent disasters by quickly responding. This study proposes a collecting method of Twitter public opinion through keyword analysis, issue topic tweet detection, and time trend analysis. Furthermore we also show the feasibility by selecting the case of humidifier disinfectant which is a social issue recently.

최근 점차 복잡해져가는 사회구조 속에서 사회적 재난은 빈번하게 발생되고 있으며, 그 피해 규모 또한 점차 대형화되고 있다. 따라서 사회적 재난에 신속하게 대응함으로써, 추가 피해를 방지할 수 있는 체계화된 방법이 필요하다. 그 중에서도 소셜미디어, 특히 트위터는 신속성 및 확장성이 높아 재난에 대한 대응책으로 새롭게 주목받고 있다. 다양한 대중들의 관심이 드러나는 트위터의 여론을 수렴하는 것은 재난 발생에 신속하게 대응하고, 추가적인 피해를 방지하는데 유용한 수단으로 활용될 수 있다. 따라서 본 연구는 키워드 분석 및 이슈 트윗 추출, 시계열 분석 과정을 통해 사회적 재난에 대한 트위터 여론 수렴 방법을 제안하였으며, 최근 사회적으로 이슈화된 가습기 살균제 사건을 연구 대상으로 선정, 실제 적용가능성을 보이는데 의의가 있다.

Keywords

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