Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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The Impact of Intra-Team and Inter-Team Social Ties on Team Innovativeness and Performance: On the Basis of IT Support

팀 혁신성과 성과에 대한 팀 내, 팀 간 사회적 연결의 영향: IT 지원에 기반하여

  • Suk Hyun Kim (College of Business, Korea Advanced Institute of Science and Technology) ;
  • Junyeong Lee (School of Management, University of Science and Technology of China) ;
  • Chanhee Kwak (College of Business, Korea Advanced Institute of Science and Technology) ;
  • Tae Hyung Kim (Bank of America Merrill Lynch, United States) ;
  • Heeseok Lee (College of Business, Korea Advanced Institute of Science and Technology)
  • Received : 2017.04.18
  • Accepted : 2017.06.27
  • Published : 2017.06.30
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Abstract

Social ties play an important role in today's competitive world. The primary objective of this study is to explore the impact of intra- and inter-social ties on team innovativeness and performance. Through an empirical model of 97 teams in six companies, this study attempts to (i) examine how intra- and inter-social ties affect team innovativeness and team performance; and (ii) investigate how the support for information technology facilitates social ties. Our team-based analysis reveals that strong intra-bonds among members improve team innovativeness and enhance team performance. Inter-linkages among teams also lead to team performance through innovativeness, but they are not directly associated with performance. IT support also considerably enhances social ties.

사회적 연결은 현재 경쟁적인 사회에서 중요한 역할을 한다고 알려져 왔다. 본 연구의 주요 목적은 팀 혁신성과 성과에 팀 내, 팀 간 사회적 연결의 영향을 파악하는 것이다. 6개 회사의 97개 팀 데이터를 통해, 본 연구는 (i) 어떻게 팀 내, 팀 간 사회적 연결이 팀 혁신성과 팀 성과에 영향을 미치는지, (ii) 어떻게 IT 지원이 두 사회적 연결을 촉진시키는지 보려고 한다. 팀 기반 분석으로, 팀 구성원간(팀 내) 강한 사회적 연결이 팀 혁신성을 증진시킴과 같이 성과에도 영향을 주는 것을 확인하였다. 하지만 팀 간 사회적 연결의 경우, 강한 연결이 팀 혁신성을 통하여 팀 성과에 영향을 주는 것을 밝혔다. 그리고, IT 지원이 이 두 사회적 연결 모두를 상당히 강하게 만들어 주는 것을 보였다.

Keywords

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