디지털융복합연구 (Journal of Digital Convergence)

  • 제15권4호
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  • Pages.199-204
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  • 2017
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  • 2713-6434(pISSN)
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  • 2713-6442(eISSN)
한국디지털정책학회 (The Society of Digital Policy and Management)
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기술 융합 시대에 IT 중소기업의 외부 정보 네트워크의 다양성과 제품 품질 개선: 생산 공정 개선의 매개적 역할

IT SMEs' External Information Network Diversity and Product Quality Improvement in the Era of Technology Convergence: The Mediating Role of the Production Process Improvement

  • 투고 : 2017.02.26
  • 심사 : 2017.04.20
  • 발행 : 2017.04.28
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초록

좋은 제품 품질은 기업의 성공을 가능하게 하는 데에 매우 필수적이기 때문에 기술 개발을 통한 제품 품질 개선방안은 많은 최고경영자들이 숙고하는 가장 중요한 문제들 중 하나이다. 기술 개발을 통한 제품 품질 개선과 관련하여, 본 연구는 정보 기술 분야의 중소기업들의 외부 정보 네트워크의 다양성이 생산 공정 개선을 통해 제품 품질 개선에 미치는 영향에 대한 실증 분석을 시도 하였다. 본 연구는 최소자승 회귀분석을 통해 310개의 IT 중소기업을 실증 분석하여 다음과 같은 2가지 중요 사항을 조명한다. 첫째, IT 중소기업의 외부 정보 네트워크의 다양성은 기술 개발을 통한 제품 품질 개선에 정(+)의 영향을 미친다. 둘째, IT 중소기업의 생산 공정 개선은 외부 정보 네트워크의 다양성이 제품 품질 개선에 미치는 정(+)의 영향을 부분 매개 한다.

Good product quality is so essential to enabling firms to succeed that how to make the product quality better through technology development is one of the most important issues that many CEOs think over. With regard to the product quality improvement from firms' technology development, this study has made an attempt to empirically investigate the effect of the external information network diversity on the product quality improvement of the small and medium-sized enterprises (SMEs) in the information technology (IT) sector, mediated by their production process improvement. This research illuminates the following two points by empirically analyzing the 310 IT SMEs through the ordinary least squares regression analysis. First, IT SMEs' external information network diversity has a positive influence on their product quality improvement from technology development. Second, IT SMEs' production process improvement partially mediates the impact of their external information network diversity on the product quality improvement.

키워드

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