DOI QR코드

DOI QR Code

건강정보검색에서 노인이 경험하는 어려움과 감정변화

Exploring Older Adults' Experienced Barriers and Emotional Changes in Seeking Health Information

  • 나경식 (건국대학교 문헌정보학과) ;
  • 정용선 (동신대학교 간호학과)
  • 투고 : 2016.11.22
  • 심사 : 2017.03.07
  • 발행 : 2017.03.31

초록

본 연구는 노인이 건강정보검색에서 어떠한 어려움과 감정변화를 경험하는지를 살펴보고자 하였다. 이를 위해, 총 10명의 노인들을 대상으로 개별면담을 실시하였고, 그 결과 참여한 노인들이 경험하는 어려움에는 크게 인지적 어려움과 신체적 어려움이 있는 것으로 나타났다. 인지적인 어려움에는 첫째, 어디에서 어떻게 건강정보를 찾는지의 어려움을 나타내었고, 둘째, 정보검색도구의 이용의 어려움을 나타내었고, 셋째, 신뢰할 수 있는 정확한 정보선택의 어려움을 나타내었다. 참여한 노인들의 신체적인 어려움에 대해서는 눈, 손, 다리, 몸 전체에 어려움이 있다고 나타내고 있었다. 감정변화에 대해서는 정보검색 초기에는 '궁금하다'와 '감정이 없었다'가 중간단계에는 여러 감정상태를 보이다가 정보를 찾은 후에는 긍정적인 감정표현과 건강에 대한 경각심이나 두려움이 한편으로 생기기도 하였다. 이러한 연구결과를 도서관의 관점에서 분석하고 논의한 후, 노인들을 위한 도서관의 역할을 제언하였다.

This study aims to explore older adults' experiences on cognitive and physical barriers and emotional changes of interactions from their health information seeking. Total of 10 older adults aged 65 or more were individually interviewed. The results show that the older adults may experience more difficulty from the perspectives on cognitive and physical barriers. The cognitive barriers are to: 1) know information resource and information search skills, 2) to choose relevant information, and 3) to know information search tools. The physical barriers for them to consider are eyes, hands, legs, and the whole body when accessing health information. In terms of emotion, the older adults express curiosity and negative emotion and at the beginning of the search and then they have more emotional expressions in the middle, and then they express positive emotion at the end of the search. The results suggest that information professionals should consider library as a connection to help them reduce these barriers and stabilize emotional changes.

키워드

참고문헌

  1. Kim, Sungeun, Jina Oh and Yunmi Lee. 2013. "Health Literacy: An Evolutionary Concept Analysis." J Korean Acad Soc Nurs Edu. 19(4): 558-570. https://doi.org/10.5977/jkasne.2013.19.4.558
  2. Kim, Eunji and Seongsin Lee. 2014. "Recommendations on the Public Library Services for Older Adults." The Korean Biblia Society For Library And Information Science, 25(2): 59-76.
  3. Kim, Jeongeun. 2011. "Measuring the Level of Health Literacy and Influence Factors: Targeting the Visitors of a University Hospital s Outpatient Clinic." Journal of Korean Clinical Nursing Research. 17(1): 40-47.
  4. Myeong, Seunghwan and Bokja Lee. 2010. "A Study on Information Use Behavior of the Elderly People." The Korean Association for Regional Information Society. 13(2): 23-47.
  5. Park, Eunjun, Jiwoon Ko. 2010. "Usability and Accessibility Evaluation of South Korean and American Health-Related Websites for the Elderly." Journal of Korean Academy of Nursing Administration. 16(4): 475-487. https://doi.org/10.11111/jkana.2010.16.4.475
  6. Lee, Bokja, Seunghwan Myeong, Yongmin Kwon and Juyong Park. 2011. "Factors Influencing on Information Use Behavior of Different Generations: Focusing on Seoul, Gyeonggi, and Incheon." The Korean Association for Regional Information Society. 14(3): 55-85.
  7. Lee, Jaewhaon, Yeonok Lee and Dukhyun Chang. 2004. "Methodology in Information Behavior Research of Minority Groups." J Korean Library and Information Science. 35(2): 273-295.
  8. Lee, Jeongha. 2016. Budget for Information Education for Elderly People. [cited 2016. 10. 20].
  9. Jeong, Jeong Hee and Jung Soon Kim. 2014. "Health Literacy, Health Risk Perception and Health Behavior of Elders." Journal of Korean Academy of Community Health Nursing, 25(1): 65-73. https://doi.org/10.12799/jkachn.2014.25.1.65
  10. Bogda, Robert. C. and Sari K. Biklen. 2006. Qualitative research for education: An introduction to theories and methods, (5th Edition): Boston, MA: Allyn & Bacon.
  11. Chatman, Elfreda A. 1985. "Information, Mass use and the Working Poor." Library and Information Science Research, 7: 97-113.
  12. Chatman, Elfreda A. 1991. "Life in a small world Applicability of gratification theory to information seeking behavior." Journal of the American Society for information Science, 42: 438-49 https://doi.org/10.1002/(SICI)1097-4571(199107)42:6<438::AID-ASI6>3.0.CO;2-B
  13. Chatman, Elfreda A. 1996. "The impoverished Life-world of outsides." Journal of the American Society for information Science, 47: 193-206. https://doi.org/10.1002/(SICI)1097-4571(199603)47:3<193::AID-ASI3>3.0.CO;2-T
  14. Cutilli, Carolyn C. 2005. "Do your patients understand? Determining your patients' health literacy skills." Orthopedic Nursing, 24(5): 372-377.
  15. Kuhlthau, Carol C. 1991. "Inside the search process: information seeking from the user's perspective." Journal of the American Society for Information Science, 42(5): 361-371. https://doi.org/10.1002/(SICI)1097-4571(199106)42:5<361::AID-ASI6>3.0.CO;2-#
  16. Kuhlthau, Carol C. Jannica Heinström and Ross J. Todd. 2008. "The 'information process' revisited: is the model still useful?" Information Research, 13(4). [cited 2016, 10. 20].
  17. Statistics Korea. 2010. Statistics of Elderly People. Korea National Statistical Office.
  18. Statistics Korea. 2015. Estimation of future population. Korea National Statistical Office.
  19. Tennant, Bethany et al. 2015. "eHealth Literacy and Web 2.0 Health Information Seeking Behaviors Among Baby Boomers and Older Adults." J Med Internet Res, e70.