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영아반 복수담임의 갈등수준에 따른 갈등관리방법과 직무만족도

The Study on Conflict Management Methods and Job Satisfaction of Conflict Level in Team Teaching Nursery Teachers

  • 이진희 (제주국제대학교 유아교육과) ;
  • 김현주 (제주경찰청 어린이집)
  • Lee, Jin-Hee (Dept, of Early Childhood Education, Jeju International University) ;
  • Kim, Hyun-Joo (Jeju Provincial Police agency, Job Child-care Center)
  • 투고 : 2016.11.01
  • 심사 : 2017.02.03
  • 발행 : 2017.02.28

초록

본 연구의 목적은 영아반 복수담임의 갈등정도를 알아보고 갈등수준에 따른 갈등관리방법과 직무만족도의 차이를 알아보는 것이다. 이를 위해 영아반 복수담임 241명을 대상으로 설문조사를 실시하였다. 연구 도구는 김송은(2013)이 구성한 갈등측정 척도, 김재숙(2016)이 구성한 갈등관리방법 척도, 조성연 등(2011)이 제작한 한국형 보육교사 직무만족척도를 사용하였다. 자료분석을 위하여 SPSS WIN18.0프로그램을 사용하여 연구문제에 따라 빈도와 백분율, 일원변량분석, Scheffe 검증을 실시하였다. 연구결과 첫째, 영아반 복수담임의 갈등수준에 따른 갈등관리방법은 '통합'과 '회피'의 유형에서 집단 간 유의한 차이가 나타났다. 즉 갈등이 낮은 '저' 집단이 '통합'의 방법을 갈등이 높은 '고'집단이 '회피'의 방법을 많이 사용하는 것으로 나타났다. 둘째, 영아반 복수담임의 갈등수준에 따른 직무만족도는 '원장의 운영 방법 및 태도', '사회적 인식 및 처우', '보육환경과 복지', '보육업무', '동료교사와의 관계', '부모와의 관계' 전체에서 집단 간 유의한 차이를 보여 갈등이 낮은 '저'집단이 '중'집단이나 '고'집단보다 직무만족도가 높은 것으로 나타났다. 연구결과를 기초로 하여 보다 효율적인 영아반 복수담임 운영에 대하여 논의하였다.

The objective of this study was to understand the degree of conflict in team teaching nursery teachers and also differences in conflict management methods and job satisfaction in accordance with conflict level. For this, a survey was conducted targeting 241 team teaching nursery teachers. In the results of the study, conflict management methods in accordance with conflict level of team teaching nursery teachers showed significant differences in the type of 'integration' and 'avoidance' between groups. Second, job satisfaction in accordance with the conflict level of team teaching nursery teachers showed significant differences in the whole like 'director's operation method & attitude', 'social perception & treatment', 'childcare environment and welfare', 'childcare work', 'relation with colleagues', and 'relation with parents' between groups. In other words, the group with low conflict showed higher job satisfaction than groups with middle or high conflict levels. Based on the results of the study, the efficient operation of team teaching nursery teachers was also discussed.

키워드

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