Journal of The Korean Association For Science Education (한국과학교육학회지)

The Korean Association for Science Education (한국과학교육학회)
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Public Perception and Usage Pattern of Science Museum by Social Media Big Data Analysis

소셜 빅데이터 분석을 통해 알아본 대중의 과학관에 대한 인식 및 사용 행태

  • Received : 2017.10.25
  • Accepted : 2017.11.24
  • Published : 2017.12.31
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Abstract

Focusing on the role of the science museum as an institution to improve the scientific literacy of the public, this study investigated public perception and behavior about science museum to know how much science museums affect the public by using social media big data analysis. For this purpose, we extracted texts containing 'science museum' in Naver blogs and Twitter, analyzed them by using network, frequency, co-ocurrence, and semantics analysis and compared them with the results in English speaking countries. As a result, blogs were mainly concerned with science museum among parents who have young children, while in Twitter posts from many students who visited as a group appeared. Therefore, the Korean public used science museum mainly as a space for children's experience, and in this case, programs and exhibitions of science museums are perceived positively. On the other hand, students who visited as a group showed some negative emotions. The result of comparison with the cases of foreign countries in terms of the function of the third generation science museum such as communications with the science museum and the public and the participation of the public in science, the Korean public hardly mentioned the scientific contents, words related to communications such as 'argue', and curators or staff after visiting the science museum. In contrast to many verbs related to meaningful activities such as 'learn', 'participate', 'listen', 'read', 'ask', 'think' appeared in English, only a small number of verbs include 'ask' and 'thin' appeared in Korean. Therefore, science museum need to improve impression, communicating with public, and involving activity with impact and variety after visit.

본 연구는 대중의 과학적 소양을 함양하기 위한 기관으로서의 과학관의 역할에 주목하고, 우리나라 과학관이 대중에게 어느 정도 영향을 미치고 있는지 알아보기 위하여 소셜 빅데이터 분석을 통해 대중의 과학관에 대한 인식과 사용 행태를 알아보고자 하였다. 이를 위해 네이버 블로그와 트위터에에서 '과학관'이 포함된 게시글들을 추출한 뒤 텍스트 네트워크 분석, 빈도 분석, 공기어 분석 및 의미 분석을 실시하고 영어권의 분석 결과와 비교해 보았다. 그 결과 블로그에서는 주로 어린 자녀를 둔 부모 층에서 과학관이 이슈가 되고 있었고, 트위터에서는 단체 관람을 하는 학생 층이 다수 드러났다. 따라서 우리나라 대중들은 과학관을 주로 아이의 체험을 위한 공간으로 활용하고 있었고, 이 경우 과학관의 프로그램과 전시에 대해서는 긍정적으로 인식하고 있었다. 한편 단체 관람하는 학생들은 다소 부정적 감정을 표출하고 있는 것으로 나타났다. 과학관과 대중과의 소통, 대중의 과학에 대한 참여 등 제 3세대적 과학관의 기능적 측면에서 외국의 사례와 비교해본 결과 우리나라 대중들은 과학관 관람 이후 관람한 과학적 내용에 대한 언급이 거의 없었고, 논쟁이나 심포지움 등 과학적 의사소통과 관련된 언급 역시 거의 없었다. 또한 해설사나 직원들도 외국과는 달리 전혀 회자되지 않고 있었다. 한편, 영어권 게시글의 동사 분석에서 '배우다', '참여하다', '듣다', '읽다', '묻다', '생각하다', '그리다' 등의 유의미한 활동과 관련된 동사들이 다수 나타난 것에 비해 우리나라 게시글에서는 '물어보다', '생각하다' 가 소수 나타나는 것에 그치고 있었다. 따라서 과학관은 과학관 관람객들이 관람을 마친 뒤에 그들의 기억에 남고 대중들 사이에서 회자될 만큼 영향력 있고 다양한 내용과 활동이 일어날 수 있도록 개선할 필요가 있겠다.

Keywords

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