Journal of the Ergonomics Society of Korea (대한인간공학회지)

Ergonomics Society of Korea (대한인간공학회)
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Universal User Interface Design of ATM Touch Screen Based on the Reaction Time

  • Kim, Yong Hwan (Korea Workers' Compensation and Welfare Service) ;
  • Jeong, Byung Yong (Department of Industrial and Management Engineering, Hansung University) ;
  • Park, Myoung Hwan (Department of Industrial and Management Engineering, Hansung University)
  • Received : 2016.08.25
  • Accepted : 2016.09.19
  • Published : 2016.10.31
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Abstract

Objective: This study is concerned with the user interface (UI) design of touch screen based on the reaction time of Automated Teller Machine (ATM) user. Background: Adopting the touch screen technology, the ATM service has recently established a new user interface different from the existing button-type interface. Method: Experiments were conducted by simulating ATM touch screen layouts, and layouts were focused on location of menu buttons (left and right, top and bottom), number of menu buttons (8 and 12 buttons). Results: The results show that there are significant differences in correction ratio and reaction time by user groups, types of menu location, and the number of buttons. Conclusion and Applications: The results of this study can be used to provide baseline information for the interface design of ATM touch screen and the age differences in reaction time.

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References

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