한국조리학회지 (Culinary science and hospitality research)

  • 제22권4호
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  • Pages.37-50
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  • 2016
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  • 2466-0752(pISSN)
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  • 2466-1023(eISSN)
한국조리학회 (Culinary Society of Korean Academy)
권호 표지

호텔조리직원들의 음식점 원산지표시에 대한 지식과 수행도 관계와 교육시간 조절효과

Moderating Effect of Education-Hours on the Relationship between Knowledge of Country-of-Origin Labeling and Performance in Hotel Culinary Staff

  • 권기완 (서영대학교 호텔조리학부) ;
  • 정유경 (세종대학교 호텔관광대학)
  • Kwon, Ki-Wan (Dept. of Hotel Culinary Art, Seoyeong University) ;
  • Chong, Yu-Kyeong (College of Hospitality and Tourism, Sejong University)
  • 투고 : 2016.03.11
  • 심사 : 2016.06.04
  • 발행 : 2016.06.30
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초록

본 연구는 호텔 조리직원들을 대상으로 음식점 원산지표시에 대해 어느 정도 지식을 가지고 있는지, 그 지식 정도가 조리업무 중 하나인 원산지 표시 업무 수행에 어느 정도 영향을 미치는지를 파악하고자 하였다. 또한, 원산지표시에 대한 교육시간에 따라 지식의 차이 정도를 알아보고자하며, 교육시간이 지식과 수행도 관계에 어떠한 조절효과가 있는지를 파악하는 데 목적이 있다. 본 연구는 서울소재 특급호텔 10곳에 재직 중인 조리직원들을 대상으로 2014년 11월 14일부터 11월 27일까지 14일 동안 총 250부의 자기기입식 설문지를 배포하여 응답이 불성실한 설문지 4부를 제외한 246부(98.4%)를 사용하였다. 수집된 자료를 바탕으로 연구에 필요한 모든 자료의 분석은 SPSS 18.0 통계 프로그램을 활용하여 빈도분석, 신뢰성을 검증, 탐색적 요인분석, 단순회귀분석, t-test, 조절회귀분석을 하였다. 연구결과, 호텔 조리직원들의 음식점 원산지표시에 대한 지식은 업무 수행도에 유의한 정(+)의 영향을 미치며, 교육시간은 1~2시간 받는 그룹의 지식정도가 더 높아, 교육시간에 따라 지식이 차이를 보이고, 지식과 수행도 관계에 교육시간이 조절하는 것으로 조사되었다. 따라서 호텔조리직원들의 음식점 원산지표시 지식을 높이고 수행정도를 높이기 위해서는 교육시간을 늘려 조리직원들이 더 많은 지식을 학습하여 실제 업무에 사용하도록 하여야 할 것이다. 연구의 한계 및 향후 연구방향에 대해 논의 하였다.

This study aims to examine the effect that the degree of knowledge about country-of-origin labeling on country-of-origin labeling work performance, which is a culinary staff task. This study is also intended to analyze differences in knowledge depending on hours of origin labeling education, and the moderating effect of education hours in the relationship between knowledge and performance. This study targeted culinary staff members working in ten five-star hotels in Seoul. A total of 205 self-administered questionnaires were distributed from November 14th to 27th, 2014, and 240 questionnaires(98.4%) were used for analysis after the exclusion of 4 with unreliable responses. Based on the data collected, frequency analysis, reliability test, exploratory factor analysis, simple regression analysis, t-test and moderating regression analysis were conducted using SPSS 18.0 program. The study findings are as follows. Culinary staff knowledge of origin labeling had a significantly positive effect on job performance and the degree of knowledge was higher in the group that attended one to two-hour periods of education. This suggests a differences in knowledge depending on the hours of education, which then had a moderating effect on the relationship between knowledge and performance. In conclusion, in order to improve knowledge of country-of-origin labeling and the level of performance, there is a need to increase education hours and enable culinary staff memebers to learn more knowledge and apply it to actual tasks. Based on these results, the limitation of the study and the direction of future research were also discussed.

키워드

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