Journal of Korea Society of Industrial Information Systems (한국산업정보학회논문지)

Korea Society of Industrial Information Systems (한국산업정보학회)
권호 표지
DOI QR코드

DOI QR Code

A Study on Smartphone Acceptance for the Visually Impaired

시각장애인의 스마트폰 수용에 관한 연구

  • 김은정 (동의대학교 경영정보학과) ;
  • 박성제 (동의대학교 e비즈니스학과) ;
  • 김종원 (동의대학교 경영정보학과)
  • Received : 2016.08.20
  • Accepted : 2016.08.31
  • Published : 2016.08.31
Download PDF
⟨ Previous Next ⟩

Abstract

Anytime, anywhere, we can be connected through the Internet and obtain information by using the smart device. However, people with disabilities are unable to take advantage of smart IT environment. Many studies pointed out that this has been the cause of the digital divide and social problems. In this study, we conducted an empirical study on the use of smart devices to help the blind acceptance of conduct. According to the study results, innovativeness had the impact on perceived usefulness, perceived ease of use, perceived enjoyment, and self-esteem and self-efficacy appeared to affect the perceived ease of use. In addition, the perceived usefulness, perceived ease of use, perceived enjoyment affected the intention to re-use. These study results contribute to both theory and practice.

스마트 폰, 태블릿 PC 등 스마트 디바이스를 통해 언제, 어디서나 인터넷에 접속하여 다양한 정보를 습득할 수 있다. 그러나 장애인의 경우 이러한 IT 환경을 적절히 활용하지 못하고 있으며, 이로 인해 발생하는 정보격차에 대한 사회적 문제가 많은 연구를 통해 지적되고 있다. 본 연구에서는 TAM을 활용하여 시각장애인의 스마트기기 수용의도 및 사용행위에 대한 실증연구를 진행하였다. 그 결과, 혁신성은 지각된 유용성, 지각된 용이성, 지각된 즐거움 모두에 유의미한 것으로 나타났으며, 자아존중감과 자아효능감은 지각된 용이성에만 유의미한 것으로 조사되었다. 또한 지각된 유용성, 지각된 용이성, 지각된 즐거움 모두 재사용의도에 영향을 미치는 것으로 나타났다. 이러한 연구결과는 관련 실무자와 연구자들에게 많은 시사점을 제공할 것이다.

Keywords

References

  1. Lee, H.H. and Koo, S.H., "Study on the Intention of the Disabled to Accept Smartphones for Mobile Care Services," Journal of Rehabilitation Research, Vol. 15, No. 3, pp. 83-105, 2011.
  2. National Information Society Agency, "Survey Information Gap between People with Disabilities 2011," 2012.
  3. Park, S.J. and Jeong, S.C., "An Evaluation Study on the Broadcasting Web Site Accessibility by Web Source Analysis," The e-Business Studies, Vol. 11, No. 5, pp. 273-289, 2010.
  4. Park, S.J. and Kim, J.W., "Development of Web Accessibility Evaluation Algorithm: Based upon Table Element," Journal of the Korea Industrial Information Systems Society, Vol. 18, No. 4, pp. 81-87, 2013.
  5. Park, S.J., Kim, Y.K., and Kim, J.W., "Comparison and Analysis of Web Accessibility for the Korea, USA, and Japan's Broadcast Web Sites," Journal of the Korea Industrial Information Systems Society, Vol. 19, No. 4, pp. 105-117, 2014.
  6. Lee, J.S., Lee, B.S., and Jang, B.O., "Analysis and Evaluation of Web Accessibility for Cyber Education Contents," Journal of Korean Association for Educational Information and Media, Vol. 12, No. 3, pp. 177-195, 2006.
  7. Davis, F., "A Technology Acceptance Model for Empirically Testing New End-User Information Systems: Theory and Results," Doctoral Dissertation, Sloan School of Management, Massachusetts Institute of Technology, 1989.
  8. You, J.H. and Park, C., "A Comprehensive Review of Technology Acceptance Model Researches," Entrue Journal of Information Technology, Vol. 9 No. 2, pp. 31-50, 2010.
  9. Adams, D.A., Nelson, R.R., and Todd, P.A., "Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication," MIS Quarterly, Vol. 16, No. 2, pp. 227-248, 1992. https://doi.org/10.2307/249577
  10. Fishbein, M. and Ajzen, I., "Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research," Reading, MA: Addison-Wesley, 1975.
  11. Ajzen, I., "From Intentions to Actions: A Theory of Planned Behavior," In J. Kuhl & J. Beckmann (Eds.), Action Control: From Cognition to Behavior, Berlin, Germany: Springer-Verlag, 1985.
  12. Davis, F., "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology," MIS Quarterly, Vol. 13, No. 3, pp. 318-339, 1989.
  13. Davis, F., Bagozzi, R., and Warshaw, P., "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, Vol. 35, No. 8, pp. 982-1003, 1989. https://doi.org/10.1287/mnsc.35.8.982
  14. Kim, S.G., "The Influences of User Environments and Intrinsic Features of Smart Phone on the Perceived Usability and Receptivity," Graduate School of Advertising and Public Relations, Hong-ik University, 2014.
  15. Agarwal, R. and Karahanna, E., "Time Flies When You're Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage," MIS Quarterly, Vol. 24, No. 4, pp. 665-694, 2000. https://doi.org/10.2307/3250951
  16. Agarwal, R. and Prasad, J., "Are Individual Differences Germane to the Acceptance of New Information Technologies?," Decision Sciences, Vol. 30, No. 2, pp. 361-391, 1999. https://doi.org/10.1111/j.1540-5915.1999.tb01614.x
  17. Davis, F.D., Bagozzi, R.P., and Warshaw, P.R., "Extrinsic and Intrinsic Motivation to Use Computers in the Workplace," Journal of Applied Social Psychology, Vol. 22, No. 14, pp. 1111-1132, 1992. https://doi.org/10.1111/j.1559-1816.1992.tb00945.x
  18. Gefen, D. and Straub, D.W., "Gender Differences in the Perception and Use of E-Mail: An Extension to the Technology Acceptance Model," MIS Quarterly, Vol. 21, No. 4, pp. 389-400, 1997. https://doi.org/10.2307/249720
  19. Igbaria, M., Zinatelli, N., Cragg, P., and Cavaye, A.L.M., "Personal Computing Acceptance Factors in Small Firms: A Structural Equation Model," MIS Quarterly, Vol. 21, No. 3, pp. 279-305, 1997. https://doi.org/10.2307/249498
  20. Jackson, C.M., Chow, S., and Leitch, R.A., "Towards an Understanding of the Behavioral Intention to Use an Information System," Decision Sciences, Vol. 28, No. 2, pp. 357-389, 1997. https://doi.org/10.1111/j.1540-5915.1997.tb01315.x
  21. Venkatesh, V. and Davis, F.D., "A Model of the Antecedents of Perceived Ease of Use: Development and Test," Decision Sciences, Vol. 27, No. 3, pp. 451-481, 1996. https://doi.org/10.1111/j.1540-5915.1996.tb01822.x
  22. Venkatesh, V. and Davis, F.D., "A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies," Management Science, Vol. 46, pp. 186-204, 2000. https://doi.org/10.1287/mnsc.46.2.186.11926
  23. Kim, J.W., Jeong, S.C., and Kim, E.J., "An Empirical Investigation of IT Adoption: Based on Movie Website," The Journal of Information Systems, Vol. 16, No. 4, pp. 157-176, 2007.
  24. Lee, M.B. and Kim, E.J., "A Study on the Effect of Participatory Motives and Social Influence in Online Community on Commitment," The Journal of Information Systems, Vol. 14, No. 2, pp. 191-214, 2005.
  25. Na, Y.K., "A Study of the Purchase Behavior of Fashion Merchandise for the Internet Shopping-mall Using Extended Technology Acceptance Model(ETAM); In Case of Perceived Value, Risk and Trust in Internet Shopping," The Journal of Internet Electronic Commerce Research, Vol. 10, No. 3, pp. 27-49, 2010. https://doi.org/10.1007/s10660-010-9047-z
  26. Leem, C. and Leem, B.H., "Using Technology Acceptance Theory and Social Relationship Theory to Examine the Factors of Influencing Social Commerce Usage: Moderating Effect of Innovation Adopter Category," The Journal of Internet Electronic Commerce Research, Vol. 14, No. 4, pp. 81-100, 2014.
  27. Featherman, M.S. and Pavlou, P.A., "Predicting e-Service Adoption: A Perceived Risk Facets Perspective," International Journal of Human-Computer Studies, Vol. 59, No. 4, pp. 451-474, 2003. https://doi.org/10.1016/S1071-5819(03)00111-3
  28. Igbaria, M. and Iivari, J., "The Effects of Self-efficacy on Computer Usage," International Journal of Management Science, Vol. 23, No. 6, pp. 587-605, 1995.
  29. Kulviwat, S., Bruner, G., and Al-Shuridah, O., "The Role of Social Influence on Adoption of High Tech Innovations: The Moderating Effect of Public/Private Consumption," Journal of Business Research, Vol. 7, No. 2, pp. 85-93, 2008.
  30. Moore, G.C. and Benbasat, I., "Development of an Instrument to Measure the Perceptions of Adopting and Information Technology Innovation," Information System Research, Vol. 2, No. 3, pp. 192-222, 1991. https://doi.org/10.1287/isre.2.3.192
  31. Venkatesh, V., "User Acceptance of Information Technology: Toward a Unified View," MIS Quarterly, Vol. 27, No. 3, pp. 425-478, 2003. https://doi.org/10.2307/30036540
  32. Kim, S.Y., Lee, S.H., and Hwang, H.S., "A Study of the Factors Affecting Adoption of a Smartphone," Entrue Journal of Information Technology, Vol. 10, No. 1, pp. 29-39, 2011. https://doi.org/10.3923/itj.2011.29.39
  33. Kim, J.H., "A Study on the Acceptance Intention for SmartPhone: Using an Extended TAM," Department of Business Administration, Graduate School of Konkuk University, 2010.
  34. Sohn, S.H., Choi, Y.J., and Hwang, H.S., "Understanding Acceptance of Smartphone among Early Adopters Using Extended Technology Acceptance Model," Korean Journal of Journalism & Communication Studies, Vol. 55, No. 2, pp. 227-251, 2011.
  35. Jeong, J.G. and Jang, K.J., "A Study on the Factors of Smart-phone Selection Centered on Actual Users," The Journal Internet Electronic Commerce Research, Vol. 11, No. 4, pp. 361-379, 2010.
  36. Lee, B.G., Yeo, Y.K., Kim, K.Y., and Lee, J.H., "Effects of Trust and Cognitive Absorption on Smart Phone Use and User Satisfaction," The KIPS Transactions, Part D, Vol. 17, No. 6, pp. 471-480, 2010.
  37. Yang, H.C. and Jeong, I.K., "A Study of the Characteristics of Different Smartphone User Types: Between Users and Non-users of Applications," Cyber Society and Culture, Vol. 2, No. 1, pp. 17-49, 2011.
  38. Verkasalo, H., Lopez-Nicolas, C., Molin-Castillo, F.J., and Bouwman, H., "Analysis of Users and Non-users of Smartphone Applications," Telematics and Informatics, Vol. 27, No. 3, pp. 242-255, 2010. https://doi.org/10.1016/j.tele.2009.11.001
  39. Kim, S.H., "Effects of Perceived Attributes on the Purchase Intention of Smart-Phone," Journal of The Korea Contents Society, Vol. 10, No. 9, pp. 318-326, 2010.
  40. Lee, H.K, "Consumption Value of High-Tech Product Acceptance The Case of Smart Phones," Dept. of Business Administration The Graduate School of Kwangwoon University, 2011.
  41. Park, Y.I. and Chen, J.C., "Acceptance and Adoption of the Innovative Use of Smartphone," Industrial Management & Data Systems, Vol. 107, No. 9, pp. 1349-1365, 2007. https://doi.org/10.1108/02635570710834009
  42. Lee, D.B., "A Study on Adoption of Smartphone Use of Older Adults According to Smartphone Use and Demographic Characteristics," Department of Industrial Engineering The Graduate School of Hanyang University, 2012.
  43. Lee, J.H., "A Developing Strategy of Mobile Services for the Silver Generation," Design Forum, Vol. 27, pp. 343-352, 2010.
  44. Choi, M.S., "Exploratory Discussion on the Acceptance of the Early Smart Phone Users," Design Forum, Vol. 34, pp. 491-500, 2012.
  45. Rosenberg, M., Society and the Adolescent Self-image, Princeton, N.J.: Princeton University Press.
  46. Goldsmith, R.E. and Hofacker, C.F., "Measuring Consumer Innovativeness," Journal of Academy of Marketing Science, Vol. 19, No. 3, 1991, pp.209-221. https://doi.org/10.1007/BF02726497
  47. Midgley, D.F. and Dowling, G.R., "A Longitudinal Study of Product from Innovation: The Interaction between Predispositions and Social Messages," Journal of Consumer Research, Vol. 19, No. 4, pp. 611-625, 1993. https://doi.org/10.1086/209326
  48. Chau, P. and Hui, K.L., "Identifying Early Adopters of New IT Products: A Case of Windows 95," Information and Management, Vol. 33, No. 5, pp. 225-230, 1998. https://doi.org/10.1016/S0378-7206(98)00031-7
  49. Leung, L., "Lifestyles and the Use of New Media Technology in Urban China," Telecommunications Policy, Vol. 22, pp. 781-790, 1998. https://doi.org/10.1016/S0308-5961(98)00055-X
  50. Pepermans, R., Verleye, G., and Cappellen, S.V., "Wall Banking, Innovativeness and Computer Attitudes: 25-40-Year-Old TAM-Users on the Spot," Journal of Economic Psychology, Vol. 17, pp. 731-748, 1996. https://doi.org/10.1016/S0167-4870(96)00037-2
  51. Cho, H.J., "A Study on the Effect of Personal Innovativeness and Self-efficacy on Technology Acceptance Model," Seoul National University Graduate School, 2006.
  52. Bagozzi, R.P. and Yi, Y., "On the Evaluation of Structural Equation Models," Journal of the Academy of Marketing Science, Vol. 16, No. 1, pp. 74-94, 1988. https://doi.org/10.1007/BF02723327
  53. Challaglla, G.N. and Shervani, T.A. "Dimensions and Types of Supervisory Control: Effects on Salesperson Performance and Satisfaction," Journal of Marketing, Vol. 60, No. 1, pp. 89-105, 1996. https://doi.org/10.2307/1251890
  54. Nunnally, N.C., Psychometric Theory, McGraw-Hill, New York, 1978.
  55. Hair, J.F., Anderson, R.E., Tatham, R.L., and William, C.B., "Multivariate Data Analysis," pp. 577-664, 1998.
  56. Roers, E., Diffusion of Innovations, New York: Free Press, 1995.
  57. Venkatesh, V., "Determinants of Perceived Ease of Use: Integrating Control Intrinsic Motivation, and Emotion into the Technology Acceptance Model," Information Systems Research, Vol. 11, No. 4, pp. 342-365, 2000. https://doi.org/10.1287/isre.11.4.342.11872
  58. Kwon, Y.S. and Lee, H.Y., "A Study on the User Acceptance Model of Smartphone," Journal of Information Technology Applications & Management, Vol. 20, No. 1, pp. 133-146, 2013.
  59. Lee, K.C., Kang, B.U., Suh, B.I., and Kim, J.W., "Exploring the Influence of the Internet Shopping Mall's Quality Factors on User Trust and Acceptance," Korean Operations Research And Management, Vol. 22, No. 1, pp. 27-46, 2005.

Cited by

  1. 대학생의 진로 결정과 진로 선택 동기, 진로 역량의 인과적 관계 vol.26, pp.4, 2016, https://doi.org/10.9723/jksiis.2021.26.4.073