International Journal of Costume and Fashion

The Korean Society of Costume (한국복식학회)
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Effect of Workplace Characteristics on Part-Time Apparel Sales Associates' Turnover Intentions

  • Noh, Mijeong (Department of Human and Consumer Sciences, Ohio University) ;
  • Johnson, Kim K.P. (Department of Design, Housing and Apparel, University of Minnesota)
  • Received : 2015.11.18
  • Accepted : 2016.05.31
  • Published : 2016.06.30
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Abstract

This study focused on the development of a conceptual model of the turnover intention of part-time sales associates in apparel retailing. A convenience sample of 294 college students who were part-time apparel workers was used to test the model. In this proposed model, organizational support and growth opportunity indirectly influenced turnover intention through work engagement, which in turn positively affected work effort, job performance, and job satisfaction. The results also revealed a direct relationship between work/role stress and burnout, which influenced turnover intention. These findings make a unique contribution to the extant literature and enable development of relevant strategies by apparel retailers.

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