Korean Journal of Construction Engineering and Management (한국건설관리학회논문집)

Korea Institute of Construction Engineering and Management (한국건설관리학회)
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A Study on the CM at Risk Business Model using Business Model Canvas

비즈니스 모델 캠버스(BMC)를 이용한 시공책임형 CM 비즈니스 모델에 관한 연구

  • Park, Kyungmo (Innovation Durable Building and Infrastructure Research Center, Hanyang University)
  • 박경모 (한양대학교 건설구조물 내구성혁신 연구센터)
  • Received : 2016.01.27
  • Accepted : 2016.03.17
  • Published : 2016.05.31
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Abstract

The domestic market of CM at Risk has not been activated yet. It was analyzed duo to the fact that construction owners didn't have confidence in CM at Risk, because of the concerns regarding CM firms reliability, service, specialty, system and feasibility. Therefore, this study analyzed the problems to find the reason for declines in orders through a business diagnosis based on the Business Model Canvas(BMC) and set up the direction of business model improvement with one on one expert interviews. Additionally, we suggested the sub-activities for the business model improvements of CM at Risk service that are divided into 9 building blocks. Through this method, we determined that we would need preceding innovation activities such as good communication with customers, reinforcement of subcontract and excellence in project operations to convert the successful practice and settlement of the CM business model based in BMC. It is expected that the business model suggested from this study would contribute to improvement of CM at Risk competition and the differentiation strategy when compared with other firms. Also, it would be used a basis data to develop CM at Risk business model in the future.

국내 시공책임형 CM 시장은 용역형 CM 시장보다 활성화 되지 못하고 있다. 그 이유는 발주자의 시공책임형 CM 서비스에 대한 신뢰성 부족과 CM기업의 전문성 시스템 사업성 부족에 기인한 것으로 분석된다. 따라서 본 연구에서는 시공책임형 CM 사업의 수주저하 원인에 대한 규명을 비즈니스 모델 캠버스에 기반한 사업진단을 통해 문제점을 분석하고, 전문가와의 1:1 면담을 통해 비즈니스 모델 개선 방향을 설정하였다. 이를 기반으로 기존 시공책임형 CM 서비스의 개선방안을 9개의 빌딩 블록(고객세분화, 고객관계, 채널, 가치제안, 핵심자원, 핵심활동, 핵심파트너십, 수익창출, 수익구조)으로 나누어 세부 활동에 대해 제시하였다. 이처럼 비즈니스 모델 캠버스 기반의 시공책임형 CM 비즈니스 모델의 정착과 성공적 실행을 통한 선순환 비즈니스로의 전환을 위해서는 고객과의 원활한 커뮤니케이션, 협력업체 강화, 프로젝트 운영의 탁월성 제고를 위한 혁신활동이 선행되어야 할 것으로 분석되었다. 본 연구에서 제시한 비즈니스 모델은 시공책임형 CM에 대한 경쟁력 향상과 타사와의 차별화 전략에 기여할 수 있을 것으로 기대한다. 또한 향후 시공책임형 CM 비즈니스 모델 개발에 기초 자료로 활용될 수 있을 것으로 판단된다.

Keywords

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