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The Effect on the Job Performance of Open Source Software Usage in Software Development

오픈소스 소프트웨어 기반의 소프트웨어 개발 과정에서 업무 성과에 미치는 영향을 미치는 요인

  • Kim, YoonWoo (Information Technology Research Center, LG CNS) ;
  • Chae, Myungsin (Dept. of Industrial Management, Seoul Venture University)
  • 김윤우 (LG CNS 정보기술연구원) ;
  • 채명신 (서울벤처대학원대학교 융합산업학과)
  • Received : 2016.03.22
  • Accepted : 2016.04.07
  • Published : 2016.04.30

Abstract

Open Source Software (OSS) is a new paradigm for software development. The system is based on the notion of giving software (including sources) away for free, and making money on services, customizing and maintenance. For these reasons, many software companies have considered adopting and using OSS in Software R&D. A variety of factors may influence the use of decision making of OSS. The objective of this study was to explore the significant factors affecting the use decision of OSS and the job performance of OSS usage in software R&D. A research model was suggested based on the TOE Framework and Information Systems Success Model. These findings show that technical benefits of OSS have significant effects on OSS use. The technical benefits of OSS, and organization context, in turn, have significant effects on the use of OSS. On the other hand, the technical risks of OSS and the environment context have no effects on OSS use. In addition, OSS use and user satisfaction have significant effects on the individual job performance. This research contributes towards advancing the theoretical understanding of the OSS Benefits and Performance in Software Development.

최근 오픈소스 소프트웨어(OSS: Open Source Software)를 사용한 빠른 개발 방식이 많은 관심을 받고 있다. 오픈소스 소프트웨어 사용이 IT 시장의 다양한 요구에 적극적이면서 빠르게 대응할 수 있고, 전 세계의 수많은 개발자들의 참여로 이루어지는 오픈소스 소프트웨어 특성상 신속한 개발, 검증 및 적용이 용이하며 초기 투자비용을 감소시킬 수 있기 때문이다. 하지만 오픈소스 소프트웨어 진입 장벽, 오픈소스 소프트웨어의 성능 및 신뢰성에 대한 잘못된 인식, 기술 지원에 대한 염려, 적절한 오픈소스 소프트웨어의 선택, 저품질의 문서 등의 문제점으로 인해 오픈소스 소프트웨어 도입 및 사용을 꺼려하고 있는 실정이다. 본 연구에서는 소프트웨어 연구개발 과정에서 오픈소스 소프트웨어를 활용하는 정도에 영향을 미치는 기술적, 조직적, 환경적 요인을 식별하고 오픈소스 소프트웨어의 활용이 연구개발에 참여 중인 개인의 업무 성과에 미치는 영향을 분석하였다. 선행연구를 바탕으로 측정도구를 작성하여 오픈소스 소프트웨어를 활용하여 소프트웨어 연구개발을 수행한 경험이 있는 소프트웨어 개발자 대상으로 설문을 실시하였다. 자료 분석 결과 오픈소스 소프트웨어가 가져다주는 기술적 혜택은 오픈소스 소프트웨어의 활용도와 사용자 만족도에 영향을 주는 반면, 기술적 위험은 오픈소스 소프트웨어의 활용도와 사용자 만족도에 영향을 주지 않는 것으로 나타났다. 본 연구의 결과는 소프트웨어 연구개발 과정에 오픈소스 소프트웨어를 활용하고자 하는 기업에게 전략적인 시사점을 제공할 수 있을 것이라 기대된다.

Keywords

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