References
- Ahn, Y. S. 2015. "Study on Effective & Creative Problem Solving Process through Analysis on Creativity, Thinking Mechanism and Existing Problem Solving Techniques." PhD diss., Kongju University.
- Altshuller, G. 1984. Creativity as an Exact Science. Gordon and Breach.
- Amabile, T. M. 1983. "The Social Psychology of Creativity: A Componential Conceptualization." Journal of Personality and Social Psychology 45(2):357-76. https://doi.org/10.1037/0022-3514.45.2.357
- Anderson, E. W., and Mittal, V. 2000. "Strengthening the Satisfaction-Profit Chain." Journal of Service Research 3(2):107-120. https://doi.org/10.1177/109467050032001
- Anderson, E. W. 1994. "Cross-Category Variation in Customer Satisfaction and Retention." Marketing Letters 5(Winter):19-30. https://doi.org/10.1007/BF00993955
- Anderson, E. W., Fornell, C., and Lehmann, D. R. 1994. "Customer Satisfaction, Market Share and Profitability: Findings from Sweden." Journal of Marketing 58(July):53-66.
- Berger, C., Blauth. R., Boger, D., Bolster, C., Burchill, G., DuMouchel, W., Pouliot, F., Richter, R., Rubinoff, A., Shen, D., Timko, M., and Walden, D. 1993. "Kano's Methods for Understanding Customer-Defined Quality." Center for Quality Management Journal 2(4):3-35.
- Chen, Y. H., and Su, C. T. 2006. "A Kano-CKM model for customer knowledge discovery." Total Quality Management 17(5):589-608. https://doi.org/10.1080/14783360600588158
- Finke, R. A., and Slayton, K. 1988. "Explorations of Creative Visual Synthesis in Mental Imagery." Memory & Cognition 16(3):252-257. https://doi.org/10.3758/BF03197758
- Fong, D. 1996. "Using the Self-stated Importance Questionnaire to Interpret Kano Questionnaire Results." Center for Quality Management Journal 5(3):21-24.
- Gerson, T. 2007. "Integrating the Kano Model and QFD for Designing New Products." Total Quality Management 18(6):599-612. https://doi.org/10.1080/14783360701349351
- Goldenberg, J. and Mazursky, D. 2002. Creativity in Product Innovation. Cambridge University Press.
- Goldenberg, J., Horowitz, R., Levav, A., and Mazursky, D. 2003. "Finding Your Innovation Sweet Spot." Harvard Business Review 81(3):120-129.
- Hanson, R. 1992. "Determining Attribute Importance." Quirk's Marketing Research Review 6(October):16-18
- Heo, K., Song, H. G., and Park, Y. T., 2015. "The Effect of SIT for the Development of Creative New Food Products: Focusing on the New Products of 'H' company." Journal of the Korean Society for Quality Management(submitted for publication).
- Horowitz, R. 1999. "Creative Problem Solving in Engineering Design." PhD. diss., Tel-Aviv University.
- Kano, N., Seraku, N., Takahashi, F., and Tsuji, S. 1984. "Attractive Quality and must-be Quality." The Journal of the Japanese Society for Quality Control 14(2):39-48.
- Keeley, L., Walters, H., Pikkel, R., and Quinn, B. 2013. Ten Types of Innovation: The Discipline of Building Breakthroughs. John Wiley & Sons.
- Kim, Y. M. 2012. "Development and Validation of Creative Product Judgement Scale in Korea." Master thesis, Sungkyunkwan University.
- Kuo, Y. F., Chen, J. Y., and Deng, W. J. 2012, "IPA-Kano model: A new tool for categorising and diagnosing service quality attributes." Total Quality Management and Business Excellence 23(7/8):731-748. https://doi.org/10.1080/14783363.2011.637811
- Lee, M. C., and J. Newcomb. 1997. "Applying the Kano Methodology to Meet Customer Rquirements: NASA's Microgravity Science Program." Quality Management Journal 4:95-106. https://doi.org/10.1080/10686967.1997.11918805
- Martilla, J., and James, J. 1977. "Importance-Performance Analysis." Journal of Marketing 41(1):77-79. https://doi.org/10.2307/1250495
- Na, Y. S. 2015. "The Effect of New Product Creativity on Market Performance : Focused on Quirky Products." Master thesis, Sungkyunkwan University.
- Osborn, A. 1963. Applied imagination: Principles and Procedures of Creative Thinking. New York: Scribner's.
- Park, Y. T., and Kim, S. 1998. "Application of Creativity Techniques to New Product Development." Journal of the Korean Society for Quality Management 26(4):202-218.
- Park, Y. T. 2012. "Beyond Productivity to Creativity." Quality Management No.3-12.
- Park, Y. T. 2015. "Quality Management and Creative Innovation." Journal of the Korean Society for Quality Management 43(1):1-10. https://doi.org/10.7469/JKSQM.2015.43.1.001
- Shen, X. X., Tan, K. C., and Xie, M. 2000. "An Integrated Approach to Innovative Product Development Using Kano's Model and QFD." European Journal of Innovation Management 3(2):91-99. https://doi.org/10.1108/14601060010298435
- Song, H. G., and Park, Y. T. 2012. "Wordings of the Kano Model's Questionnaire." Journal of the Korean Society for Quality Management 40(4):453-466. https://doi.org/10.7469/JKSQM.2012.40.4.453
- Tan, K. C., and Pawitra, T. A. 2001. "Integrating SERVQUAL and Kano's model into QFD for service excellence development." Managing Service Quality 11(6):418-430. https://doi.org/10.1108/EUM0000000006520
Cited by
- Creativity evaluation of design concepts using AHP vol.44, pp.4, 2016, https://doi.org/10.7469/JKSQM.2016.44.4.855