References
- 구승환, 강호석, 장성용, "이동통신사 서비스 요인과 전환혜택이 고객만족도와 전환의도에 미치는 영향에 관한 연구", 경영과학, 제31권, 제2호(2014), pp.87-103. https://doi.org/10.7737/KMSR.2014.31.2.087
- 김성수, "서비스 품질, 서비스 가치, 명성, 감정반응, 고객만족과 재이용의도의 구조적 관계 : 의료서비스에서 서비스 관계의 조절효과를 중심으로", 경영과학, 제29권, 제2호(2012), pp. 105-125. https://doi.org/10.7737/KMSR.2012.29.2.105
- 노두환, 장석권, "B2C 클라우드 서비스 채택의도의 영향요인에 관한 연구", 한국경영과학회지, 제37권, 제3호(2012), pp.57-68.
- Anehill, M., M. Larsson, G. Stromberg, and E. Parsons, "Validating voice over LTE endto-end," Ericsson Review, (2012) pp.4-10.
- Barakovic, J., H. Bajric, N. Residbegovic, and S. Barakovic, "QoE Aspects of NGN Services," ETSI TC STQ Workshop on QoS/QoE/User Experience, Sophia Antipolis, France, 2010.
- Brooks, P. and B. Hestnes, "Increasing the strength of QoE data with objective and quantified subjective measures," Telenor/Teolys Report, 2011.
- BH Telecom, "QoE Aspects of NGN Services," ETSI TC STQ Workshop on QoS/QoE, Sophia Antipolis, France, 2010.
- Casas, P. and R. Schatz, "Quality of experience in cloud services : survey and measurements," Computer Networks, Vol.68(2014), pp.149-165. https://doi.org/10.1016/j.comnet.2014.01.008
- Cuadra-Sánchez, A., "Lighting up the Quality of Experience : Managing Customer Experience Initiative," TeleManagement Forum, 2010.
- Dong, M., T. Kimata, K. Sugiura, and K. Zettsu, "Quality-of-experience(QoE) in emerging mobile social networks," IEICE Trans. on Information and Systems, Vol.97, No.10 (2014), pp.2606-2612.
- Fiedler, M., "Enabling Seamless Videoconferencing-The PERIMETER Approach," ETSI QoE Workshop, 2010.
- Fiedler, M., T. Hossfeld, and P. Tran-Gia, "A generic quantitative relationship between quality of experience and quality of service," IEEE Network, Vol.24, No.2(2010), pp. 36-41.
- Huq, F. and J.B. Song, "Rate Adaptation Technique for Coexisting Heterogeneous IEEE 802.11 Wireless LANs," Vol.57, No.2 (2011), pp.138-148. https://doi.org/10.4103/0377-2063.81743
- Joskowicz, J. and J.C.L. Ardao, "Enhancements to the Opinion Model for Video-Telephony Applications," Proceedings of the 5th International Latin American Networking Conference, (2009), pp.87-94.
- Mianxiong, D.O.N.G., T. Kimata, K. Sugiura, and K. Zettsu, "Quality-of-experience(qoe) in emerging mobile social networks," IEICE Trans on Information and Systems, Vol.97, No.10(2014), pp.2606-2612.
- Mocanu, D.C., G. Santandrea, W. Cerroni, F. Callegati, and A. Liotta, "Network performance assessment with quality of experience benchmarks," 10th IEEE International Conference on Network and Service Management, 2014.
- Priscoli, F.D., L. Fogliati, A. Palo, and A. Pietrabissa, "Dynamic Class of Service mapping for Quality of Experience control in future networks," World Telecommunications Congress, 2014.
- Reeves, B. and C. Nass, "The Media Equation : How People Treat Computers, Television, and New Media Like Real People and Places," Chicago, IL, US : Center for the Study of Language and Information; New York, NY, US : Cambridge University Press, 1996.
- Reichl, P., "Quality of Experience in Convertgent Communication Ecosystems," Media Convergence Handbook, Vol.2(2016), pp. 225-244.
- Saul, A. and G. Auer, "Multiuser Resource Allocation Maximizing the Perceived Quality," EURASIP Journal on Wireless Communications and Networking, (2009), pp.1-15.
- Seetharam, A., P. Dutta, V. Arya, J. Kurose, M. Chetlur, and S. Kalyanaraman, "On managing quality of experience of multiple video streams in wireless networks," IEEE Trans. on Mobile Computing, Vol.14, No.3(2015), pp.619-631. https://doi.org/10.1109/TMC.2014.2331963
- Soldani, D., "Bridging QoE and QoS for Mobile Broadband Networks," ETSI TC STQ Workshop on QoS/QoE/User Experience, Sophia Antipolis, France, 2010.
- Thakolsri, S., W. Kellerer, and E. Steinbach, "QoE-based Rate Adaptation Scheme Selection for Resource-constrained Wireless Video Transmission," Journal of Communications, Vol.4, No.9(2009), pp.669-680.
- Wilson G.M. and M.A. Sasse, "Investigating the Impact of Audio Degradations on Users : Subjective vs. Objective Assessment Methods," Proceedings of OZCHI, Sydney, (2000), pp.135-142.
- Zheng, K., X. Zhang, Q. Zheng, W. Xiang, and L. Hanzo, "Quality-of-experience assessment and its application to video services in LTE networks," IEEE Wireless Communications, Vol.22, No.1(2015), pp.70-78. https://doi.org/10.1109/MWC.2015.7054721